This pro is under review.
Find a similar pro in your area who's available now.
Clark's Appliance Repair
Appliance (Major Electric Appliance) Installation and Replacement, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
Clark's Appliance Repair specializes in appliance repair for a variety of major brand appliances including, but not limited to, LG, Samsung, Maytag, Whirlpool, Viking, and Amana. Our services are customized to the individual project, paying close attention to details of each project that we're involved with. We service Mendocino, Lake, and Sonoma counties. We offer same day service and look forward to building long term relationships with our clients and guarantee your satisfaction!
Business highlights
Emergency services offered
10 years of experience
Services we offer
Appliance Repair and Service , Sorry we do not offer refridgerator repairs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.211 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 36% |
Filter reviews by service
Showing 1-11 of 11 reviews
Dirck H.
Sep 2017
Fridge, Freezer or Ice Maker Repair or Service
Came promptly on Tuesday, but after he made the repairs and left, the washer is still not working. He called and said he could come by Thursday. So more money and I have to take more time off. If the costs keep going up I will never use your service again. If he can't fix it this time, I will have to replace it rather than repair. As a independent consultant, I loose income if I am unable to meet with clients, so two visits from a service provider, when it should have been one. That doesn't work for me!
Response from Clark's Appliance Repair
"After I repaired customers washing machine, he called me and informed me of a new problem. In addition to the new problem the washing machine still wasn't working the way it should. I live over an hour away. I cover three counties by myself and I am the owner of the company and do all the work myself. I only work in Sonoma County two days a week on Tuesday's and Thursday's. So after I was done with this customers machine on Tuesday and left is when he called to report the new problem. I informed him that I would be back that same week on Thursday. He was ok with that. I reinstalled a brand new part again and did not charge anymore."
Mary C.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
He wasn't professional and he would not return my phone calls. He did not fix my appliance.
Response from Clark's Appliance Repair
"I always strive to be professional. Sorry you were unavailable when I was ready to come out and fix your appliance. I try my best to work around customers schedules, but giving me a two week window on a day when I am not even in the area is a bit of a challenge for me to do. I cover all of Mendocino, Lake and Sonoma Counties. Sorry I wasn't able to get to you on your schedule. Usually customers arrange there schedules so they will be able to meet me on days when I am in the area."
Cindy G.
Jun 2017
Fridge, Freezer or Ice Maker Repair or Service
For this warrantee oven repair there were two no show/no call appointments. Clark recommended a part repair, estimating a 2-3 day turnaround, but didn't call back for one month. The part repair company documented they had turned the part around in 24 hours. Further, once installed/tested, they did not check if oven had gone off. It was still on the next day and breaker had to be turned off. Overall time to complete and determine if oven should be replaced was 2 months.
Response from Clark's Appliance Repair
"This customer was not a Home Advisor customer. This disgruntled customer had a home warranty company and they were upset because the home warranty company sent the part to the wrong address. After they had to reorder the part and I gave my recommendation to get customers oven replaced was a little over a month. Majority of the issues the customer experienced was not due to my service or repair attempts but that of the customers home warranty company."
Dan T.
Jun 2017
Fridge, Freezer or Ice Maker Repair or Service
Great work done fast
Leonid S.
Jun 2017
Fridge, Freezer or Ice Maker Repair or Service
We had very experience with this company. This gentleman is completely unreliable. He did show up after initial call and told us that he needs to order a part for the refrigerator. We paid $200 for his first visit and for the part that he ordered part. He set date/time for the next visit. He failed to show up for this visit and failed to show up for consecutive 2 appointments. All times I had to take time off work to wait for him Finally we cancelled his service and asked for refund. He said that he would send a check but a month later - we are still waiting.... Definitely NOT recommended
Response from Clark's Appliance Repair
"Sorry I was unable to meet with you when the part came in. I informed you that I only serviced your area two days a week. Tuesdays and Thursdays. You were on vacation for two weeks. Sorry I wasn't able to accommodate you at the date and time your requested. I was available on the two weeks you were on vacation. I couldn't rearrange my three county coverage to accommodate you when you returned from vacation. I was back logged. I would've came to complete your install on the day you cancelled my service but you were unwilling to work with me. Sorry for your troubles."
Kathryn K.
Jun 2017
Fridge, Freezer or Ice Maker Repair or Service
Clark is very personable, and knows his business. He was very quick to call (minutes) after I put in my request. We now can go into the weekend with washing machine up and running!
Carolyn C.
Mar 2017
Fridge, Freezer or Ice Maker Repair or Service
Zahra F.
Aug 2016
Fridge, Freezer or Ice Maker Repair or Service
Clark is very professional, neat , knowledgeable and respectful. I would hire him again without hesitation !
Arlene C.
Jun 2016
Fridge, Freezer or Ice Maker Repair or Service
I would rate Clark Hewitt at a 5.0 in every category, but your quiz will only allow 4.5 on some. Why is that?
Carrie D.
Apr 2016
Fridge, Freezer or Ice Maker Repair or Service
I live in a rural area and it is very hard to get people to come and look at your appliance. The repairman was very knowledgeable also. I got quick service. He arrived 1.5 days of calling for the repair. I was super pleased with everything!
Melody H.
Apr 2016
Fridge, Freezer or Ice Maker Repair or Service
Very professional
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Clark's Appliance Repair is currently rated 3.2 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Clark's Appliance Repair accepts the following forms of payment: CreditCard
Yes, Clark's Appliance Repair offers free project estimates.
No, Clark's Appliance Repair does not offer eco-friendly accreditations.
Yes, Clark's Appliance Repair offers emergency services.
Yes, Clark's Appliance Repair offers warranties.