Class A Carpet Care

They did a great job.

NA

I hired them to stretch and clean carpet in 2 rooms and clean family room furniture. The person answering the phone was nice, her name is Rhonda. She quoted a price and her team was out a few days later. The team consisted of her son, future father in law and a young girl (they were friendly). They did the carpet stretch and cleaning. The furniture cleaning was rescheduled because of wrong equipment (they said). It was difficult to truly inspect the work because carpet was wet; however they said we would be able to see the results after carpet dried. Asked for payment for work done and I wrote them a check. Called Rhonda that evening because the carpet was still dirty and the rolls was still in carpet. I received no answer so I call the next morning. Spoke with Rhonda to discuss the results, she blamed it on new equipment. I told her I took pictures and video of the work and need someone to come back a correct. She said she did not know when she could get out to see the work. I told her I will text pictures and video of the work and we can discuss. I sent her the pictures and video and waited for her to call me; she never did. I called her several times with no answer and I also texted her with no response. I called Rhonda again to let her know we need to talk and I want to resolve this issue. I told her if she did not call me back that I was going to put a stop payment on the check. I waited and she did not call. I do not recommend this business and would never use them again.

They were clean, on time, and did a good job.

I felt comfortable with the employees working in my home. They kept me up to date with what they were doing, ask appropriate questions, and answered some of my questions and gave me good advice. Thank you for your referral.

Work quality was good but customer service was not do great and they don't provide any invoice for proof of work completed. I would not rehire.

The project was great. They did and tried everything possible to stretch out the carpet and make it nice again. Overall, it was worthwhile to re-stretch.

Very Polite, on time, extremely professional. One of the gentleman had been in the industry for over 50 years, and you could tell by his level of expertise and the grace in his work. These guys know what they're doing. Worth every penny. They really do offer "Class A Carpet Care"

They were very polite and did a good job.