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Class A Carpet Care

Carpet Repair, Refasten, or Stretch, Carpet - Repair, Refasten, or Stretch- For Business,

About us

Brand New Start has been in business since 1965, with over 50 years of experience! We specialize in all your carpet stretching and carpet patching needs. We guarantee our customers a job well done! Whether it be a carpet repair, or a carpet that needs to be cleaned, we are your guys! We strive to exceed the homeowner's expectations each and every time, and get the job done the way you want it. We work in a timely fashion and always pay attention to detail. We do Carpet installs upon request. Proudly serving the Fredericksburg & surrounding areas. Free estimates. Call today!

Business highlights

60 years of experience

Services we offer

Carpet Cleaning, Carpet Patching, Carpet Repair, Carpet Stretching

Amenities

Free Estimates

Yes

Reviews
3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
33%
3
0%
2
11%
1
11%

Filter reviews by service

Showing 1-9 of 9 reviews
Ginger M.
Jun 2016
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$350
They did a great job.

Matt M.
Jun 2016
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
NA

GLADYS B.
Jun 2016
1.0
Carpet Repair, Refasten, or Stretch
I hired them to stretch and clean carpet in 2 rooms and clean family room furniture. The person answering the phone was nice, her name is Rhonda. She quoted a price and her team was out a few days later. The team consisted of her son, future father in law and a young girl (they were friendly). They did the carpet stretch and cleaning. The furniture cleaning was rescheduled because of wrong equipment (they said). It was difficult to truly inspect the work because carpet was wet; however they said we would be able to see the results after carpet dried. Asked for payment for work done and I wrote them a check. Called Rhonda that evening because the carpet was still dirty and the rolls was still in carpet. I received no answer so I call the next morning. Spoke with Rhonda to discuss the results, she blamed it on new equipment. I told her I took pictures and video of the work and need someone to come back a correct. She said she did not know when she could get out to see the work. I told her I will text pictures and video of the work and we can discuss. I sent her the pictures and video and waited for her to call me; she never did. I called her several times with no answer and I also texted her with no response. I called Rhonda again to let her know we need to talk and I want to resolve this issue. I told her if she did not call me back that I was going to put a stop payment on the check. I waited and she did not call. I do not recommend this business and would never use them again.

Albert R.
Jun 2016
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
They were clean, on time, and did a good job.

Kathy B.
Jun 2016
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
I felt comfortable with the employees working in my home. They kept me up to date with what they were doing, ask appropriate questions, and answered some of my questions and gave me good advice. Thank you for your referral.

Nancy S.
Jun 2016
2.0
Carpet Repair, Refasten, or Stretch
Work quality was good but customer service was not do great and they don't provide any invoice for proof of work completed. I would not rehire.

Danny L.
Jun 2016
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
The project was great. They did and tried everything possible to stretch out the carpet and make it nice again. Overall, it was worthwhile to re-stretch.

Bassam K.
Jun 2016
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Very Polite, on time, extremely professional. One of the gentleman had been in the industry for over 50 years, and you could tell by his level of expertise and the grace in his work. These guys know what they're doing. Worth every penny. They really do offer "Class A Carpet Care"

Carolyn C.
Jun 2016
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$450
They were very polite and did a good job.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Class A Carpet Care is currently rated 3.9 overall out of 5.

Yes, Class A Carpet Care offers free project estimates.

No, Class A Carpet Care does not offer eco-friendly accreditations.

No, Class A Carpet Care does not offer emergency services.

No, Class A Carpet Care does not offer warranties.