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Clean and Shine Services

Maid Service,

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

Se habla espanol
10 years of experience

Services we offer

5+ experience in the home cleaning business, Janitorial Services, Maid Services, Professional cleaning of interiors (all areas of the house)

Amenities

Free Estimates

Yes

Reviews
4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%

Filter reviews by service

Showing 1-25 of 37 reviews
William T.
Oct 2020
5.0
Maid Service
Yes, I recommend this pro
Henry and his staff members are professional and get the work done. No-one is perfect, but they are the closest to it! They work hard and get the job done in a timely fashion. They are reliable are priced relatively competitively. I recommend them!

Stephen D.
Apr 2020
5.0
Maid Service
Yes, I recommend this pro
$163
On time and great work!

Kristina H.
Dec 2019
0.5
Maid Service
I do not recommend. When the girls at this cleaning company vandalize my property because I complain about inconsistencies and subpar job about basic cleaning like floors, dusting, and wiping appliances. When Henry told me all of what they do when he came to my house, it did not happen by his cleaners. It took multiple and multiple times, a supposed manager to come and a firing which I hired back. I asked for a new cleaning crew and that did not happen. There were times it was fine but this last time they destroyed my items with liquid foundation. They destroyed my children s belongings. There was makeup behind doors and on my husbands treadmill. It was on my sons duvet corner, his stuffed animal and my newborn bassinet. This is expensive pottery barn and uppababy stuff. The way it was setup was to frame my son because of it was in his room on his sheep he sleeps with every night and duvet. The duvet was an adult handprint. If it was my son who sleeps with the stuffed animal and the duvet it would be a mess, all over sheets, him, his bed, pjs. It was one adult handprint on the lower left corner. There was makeup on the floor of his bathroom that they supposedly cleaned and my child had a child proof knob so he can t get in there bc he is not potty trained yet and he takes baths in my room. The problem with their story is my son was not home. There was makeup on areas he could not reach like a light plate, the treadmill, too high on doors. The girls were in every part of my home where the makeup was. If anyone knows a toddler they are messy and leave a war path of there distraction. This was in random isolated locations. I used the bassinet with my newborn that morning. I am on maternity leave and have a ring security system. When Henry agreed it was not my son he had the nerve to say someone was in my house before them. Really? If someone was in my house they would steal stuff and not put makeup in random spots. Henry kept defending the girls by saying they don t carry makeup, they didn t do it. Well are you with them? No. Could they used mine since they are in my bathroom? Come on. When I asked him to replace the items that were damaged, I sent him links of them. He refused. He said to me multiple times it s not a big deal, it washes out well it didn t wash out. It ruined my belongings and it goes beyond that. It was the purposeful malicious act that is the problem. By definition this is chrominance mischief and they should be ashamed. To not take accountability or apologize and say it s not a big deal is pretty messed up. I filed a police report.
Response from Clean and Shine Services
"Hello Kristina, We are very sorry to find out your experience with us hasn't been pleasant, we are normally known for our very good and detailed service but it looks like we didn't meet the standard this time. Our cleaners had tried to remove all your makeup stains that were on your property before we got there but it looks like they've missed some of them. We are investigating this issue and we will work hard to resolve it. Thank you very much for submitting your review."

Ron M.
Dec 2019
5.0
Maid Service
Yes, I recommend this pro
$120
Henry is great to work with. If you have a change in dates for cleaning he will always help. No problem. Once the ladies know what you prefer they do not need to be told again. We have been using them for over 3 years.

Martin M.
Jul 2019
5.0
Maid Service
Yes, I recommend this pro
One time experience for review but will use again. I asked for help on short notice and they made it happen called back a few short minutes after initial call. Easy to communicate with. Work was satisfyingly clean. After a month or two regular service I will update or provide new review.

Denise K.
Jul 2019
5.0
Maid Service
Yes, I recommend this pro
Quick response. Very efficient and thorough with their work.

Danny T.
Jan 2019
1.0
Had a meeting with them a few days before cleaning at my home. Was told 3 people would be here and would do a deep clean. 2 people showed up and hour and a half late and the deep clean was not preformed to prior discussion. Nothing above 5 was cleaned, pitcher frames, lamps, blinds and ceiling fans. Base boards were also a discussion, not done either. Will not use them nor would I recommend them.
Response from Clean and Shine Services
"Hi Danny, I?m sorry about your bad experience with us. We?re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please give us a call again, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business."

Jill C.
Mar 2018
5.0
Maid Service
Yes, I recommend this pro
$150
Review by a homeowner in San Antonio, TX. I highly recommend Clean and Shine. They made my home sparkle and I have already scheduled another cleaning.

Melanie G.
Oct 2017
5.0
Yes, I recommend this pro
We had an unfortunate incident that left an oily residue on our floors. With two little boys, this residue was constantly tracked from one area of the house to another and I just couldn't get on top of it. I called Henry at Clean and Shine and he had two professionals at my home that afternoon. They vacuumed and mopped the entire house...twice! It took two times to get the last of the stickiness, but they were willing to do it until I was satisfied, all for the flat fee that was quoted before they started. I couldn't be happier, and would definitely hire them again.

David M.
Jun 2017
4.5
Maid Service
Yes, I recommend this pro

Jeff F.
May 2017
5.0
Maid Service
Yes, I recommend this pro
$120
Recently hired Clean and Shine to take over weekly housekeeping for our house. Was very satisfied with the job they did. Definitely recommend them. Looking forward to a long term relationship with this company.

Paula N.
Mar 2017
5.0
Maid Service
Yes, I recommend this pro
They are professional, thorough and a delight to work with!

Mac A.
Jan 2017
4.5
Yes, I recommend this pro
$150
They did a really great job and we were very happy. We will be hiring them again and would recommend them to anyone looking for maid services

Jesse M.
Dec 2016
5.0
Maid Service
Yes, I recommend this pro
Better than I thought real good detailed cleaning, friendly people and know their job well. look forward to their cleaning again

Edna W.
Nov 2016
5.0
Maid Service
Yes, I recommend this pro
Not only was the work very high quality, but all were pleasantly friendly and ready to accommodate my personal requests cheerfully!

David M.
Nov 2016
5.0
Yes, I recommend this pro
Did great work. Able to work around my schedule an had good rates !

K H.
Oct 2016
5.0
Maid Service
Yes, I recommend this pro
Great communication. Staff came when they were supposed to, worked efficiently and effectively, and were very courteous. Thanks very much.

John Y.
Oct 2016
4.5
Yes, I recommend this pro
$180
These two women were exceptional. Professional, thorough, detailed.......couldn't have been more pleased. We will definitely use them again.

Bonnie W.
Oct 2016
5.0
Maid Service
Yes, I recommend this pro
Simply amazing! Best cleaning company I've ever used. I wish they could be here every day!!!

MARYBETH C.
Oct 2016
5.0
Maid Service
Yes, I recommend this pro
$120
Today was the first time Clean and Shine came to my home, and it was wonderful. The only way I could be happier is if I could have them every day! Great service- I would recommend this company to everyone!!

Yan Y.
Oct 2016
5.0
Maid Service
Yes, I recommend this pro
Nice service with smiling face.

Donna S.
Oct 2016
5.0
Maid Service
Yes, I recommend this pro
$150
Geraldine and Anita worked very hard cleaning my home for the first time detailed cleaning. I have hired them to come back and clean my home biweekly.

Geri K.
Oct 2016
4.5
Maid Service
Yes, I recommend this pro
Great job, well done, satisfied with a great job.

Kate R.
Oct 2016
5.0
Yes, I recommend this pro
Excellent job.

MARIA V.
Oct 2016
4.5
Maid Service
Yes, I recommend this pro
GOOD CLEANING JOB WILL HIRE THEM AGAIN..VERY SATISFIED.
Showing 1-25 of 37

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Clean and Shine Services is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: Closed

Yes, Clean and Shine Services offers free project estimates.

No, Clean and Shine Services does not offer eco-friendly accreditations.

No, Clean and Shine Services does not offer emergency services.

No, Clean and Shine Services does not offer warranties.