Clearene Pool & Spa Service, Inc.

4.34 |58 Verified Ratings
Write a Review

Clearene Pool & Spa Service, Inc.

4.34 | 58 Verified Ratings
Write a Review

612-852-8616

PO Box 4262
Hopkins, MN 55343
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Profile
Clearene Pool & Spa Service, Inc.


Go from green to Clearene

Owner and CEO Mark Wynkoop and his Minneapolis, Minnesota based team have over 60 years of experience and have successfully serviced hundreds of customers over the past 10 years as the Clearene team.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Minneapolis
  • Maple Plain
  • Loretto
  • Eden Prairie
  • Hopkins
  • Maple Grove
  • Minnetonka
  • Rockford
  • Andover
  • Anoka
  • Osseo
  • Burnsville
  • Shakopee
  • Prior Lake
  • Buffalo
  • Dayton
  • Circle Pines
  • Rogers
  • Minnetonka Beach
  • Chaska
  • Delano
  • Savage
  • Spring Park
  • Young America
  • Grand Marais
  • Crystal Bay
  • New Germany
  • Saint Bonifacius
  • Waconia
  • Excelsior
  • Hamel
  • Watertown
  • Jordan
  • Victoria
  • Saint Michael
  • Mayer
  • Hanover
  • Albertville
  • Wayzata
  • Long Lake
  • Navarre
  • Chanhassen
  • Champlin
  • Saint Paul
  • Mound
  • Mendota
  • See All >

Services Offered

Swimming Pools

Areas of Expertise

  • Full service for all pools, spas, saunas, jetted tubs and water features (e.g. fountains, waterfalls, etc)
  • Sells/install covers, liners, accessories, spas and chemicals
  • Knowledgeable, friendly technicians. Be sure to visit our website (click above) to learn more.
  • We carry "SpaNaturally" Products
  • We work at both residential and commercial locations (we are & train CPO)

Product Brands Used

  • Hayward
  • Intermatic
  • Jandy
  • Pentair
  • Raypack
  • Sta-Rite

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted

Credentials

In Business Since: 2005
Memberships & Affiliations
  • Association of Pool and Spa Professionals
  • National Swimming Pool Foundation (NSPF)
  • NSPF #55-244693
  • Certified Pool Operator licensed
Screening
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Business Overview

How We Got Started

I chose to work in this industry because I like to help people enjoy there investment.

We describe our business as Well established

 

Photos
Clearene Pool & Spa Service, Inc.


My Work
1 Projects
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Ratings & Reviews
Clearene Pool & Spa Service, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 58
  Page 1 of 6
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1.0   |  
I contacted Clearene Pool and Spas on October 4 and received confirmation of my appointment via email on 10/5. They did not show up at the agreed upon time. I called back 4 different times and was told each time that someone would get back in touch with me...never happened. Fast forward to 11/8, the Clearene van showed up unannounced and said we are here to work on your hot tub...I sent them away. I have never dealt with a more unprofessional company. STAY AWAY FROM CLEARENE!!!
Response by Clearene Pool & Spa Service, Inc.: During the pool closing season we?re generally 3-4 weeks out on spa calls, and we have been letting customers know that up front. I?m sorry that we did not get to you as expected, and or let you know when we could get out to look at your spa. Thank you for your feedback, we will use it in our training program.
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5.0   |  
Review by in Maple Grove, MN
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4.5   |  
first time pool owner, first time with this service. Pre-appointment communication could've been a bit better, but they came on the day they said, and did a fast, friendly job, while teaching me about my equipment. other companies were 2 weeks further out. I would call them again.
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5.0   |  
Review by in Osseo, MN
Fast service to set up and good customers service.
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5.0   |  
Review by in Eden Prairie, MN
Robie was great and had knowledge of working on pools before he came to MN.to go to school. When all the other companies could not get to my pool for weeks Clearene was there for me.
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5.0   |  
Review by in Minnetonka, MN
Really too soon for a review. I just hired them.
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5.0   |  
Review by in Waconia, MN
After contacting Mark about needing a pool liner replaced he sent Kevin out to take measurements and then ordered the new liner. I know they were swamped with other customers orders already because June is busy for all pool companies. But they did get it ordered and replaced under three weeks wait time, and installed it in one day. They even came back the second day to make sure all went well after it was filled. Thanks to all of you for the great work and nice looking liner! Anyone for a dip in the pool?

2 of 2 users found this review helpful.

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4.0   |  
Review by in 55444, MN
they repaired, then it broke again, they repaired and it broke somewhere else :not their fault second time: I threw hot tub away after that, money trap, but it was good fast service. just frustrating to deal with hot tubs that always break
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1.5   |  
Review by in Eden Prairie, MN
The workers came out frequently, seemed knowledgeable and friendly, but the pool never cleared. After around $1000 a new filter and 3 weeks even the shallow bottom of the pool is not visible. I'm highly disappointed because we had a deadline to meet and would never have hired anyone if this could not be met.
Response by Clearene Pool & Spa Service, Inc.: Trina�s mother hired us to clean a pea green colored pool that was un-swimmable. Before we could even start, we found the pump was broken & obsolete. We quoted $850 to replace it & were told to do so. Our cost came to over $1000 but we honored/billed our originally quoted price. We started the cleaning process, & when the pool was about to clear but needed daily cleaning, the mother asked how she could keep her costs down. We told her we had the water chemistry balanced but she could finish the cleaning. She said she would have Trina do it & we told her to call us if it didn�t clear or got worst. She never called & we then found this review.

1 of 1 users found this review helpful.

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1.5   |  
Since they replaced our auto-cover over 3 years ago we had constant problems with it falling off and damaging the liner. They tried to adjust it and patch the liner a couple different times. Then they said it wasn't their problem and we would nee to pay for the next adjustment. We had a different company come fix it and the said it wasn't the right equipment or installation. Pool closing went ok, but I don't trust this company anymore with our pool.
Response by Clearene Pool & Spa Service, Inc.: Page called us to close her pool & replace a worn cover. We did so, thoroughly tested the cover & sent our invoice, which she promptly paid. Later she called saying the cover fell in the pool, damaging the liner. At no charge we reinstalled the cover, patched her liner & worked with her on the proper way to open/close a cover, since we felt the issue was user error. She called again & the co. owner with met her to showed her proper use of the cover. After the next call, she was told charges would apply since it was user error. An appt. time was setup; she did not show or call. We have not heard from her since this all occurred,3 years ago.

1 of 1 users found this review helpful.

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Showing 1-10 of 58
  Page 1 of 6

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