Cleary Plumbing, Inc.

4.67 |166 Verified Ratings
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Cleary Plumbing, Inc.

4.67 | 166 Verified Ratings

561-684-5702

925 S. Military Trail Suite D-11
West Palm Beach, FL 33414
 
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Profile
Cleary Plumbing, Inc.


Cleary Plumbing, Inc. is in business to create long term relationships with every customer that uses our services. We strive to provide an exceptional service that will save you time and money. Most of all we emphasize the importance of actively participating in local community events, charities, and sponsorship opportunities. We believe in Honest and Reliable Service. We have straight forward pricing, which allows are customers to be informed upfront of the cost of the job. We offer Warranties and Guaranties that are second to none in our trade. Your service experience starts the moment you decide to give us a chance to solve your plumbing needs. We want the entire process to be one that will leave you feeling satisfied. Call Us Today About Any Plumbing Issue You May Be Having. We Are Happy to Give Some Pointers and Advice

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • West Palm Beach
  • Lake Worth
  • Boynton Beach
  • Palm Beach Gardens
  • Wellington
  • Jupiter
  • Greenacres
  • North Palm Beach
  • Hobe Sound
  • Palm Beach
  • Loxahatchee
  • See All >

Services Offered

Plumbing
  • Tankless Water Heater Repair
  • Water Heater Repair
  • Drain Line Breakage Camera Locate
  • Tankless Water Heater Install
  • Water Main Install or Repair
  • Faucets, Fixtures and Pipe Repair
  • Sewer Main Install or Replace
  • Clear Drain Clog or Blockage
  • Clear Sewer Main
  • Water Heater Install

Areas of Expertise

  • Faucets, Fixtures and Pipes - Repair or Replace
  • Drain Clog or Blockage - Clear Camera Sewer Lines
  • Water Heaters - Install or Repair
  • Plumbing for a Addition or Remodel
  • Sewer Main - Inspect and Clear

Product Brands Used

  • American Standard
  • Bradford White
  • Delta
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Kohler
  • Moen
  • Rheem
  • TOTO

Quick Facts

Business Hours
Monday:
7:00 AM to 5:00 PM
Tuesday:
7:00 AM to 5:00 PM
Wednesday:
7:00 AM to 5:00 PM
Thursday:
7:00 AM to 5:00 PM
Friday:
7:00 AM to 5:00 PM
Saturday:
7:00 AM to 5:00 PM
Sunday:
7:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1991
Memberships & Affiliations
  • Plumbers Success Innternational
  • Better Business Bureau A+ Rating
State Licensing
Trade: Certified Plumbing Contractor
License #: CFC1425743
Expiration: 08-31-2020
Awards
  • Neighborhood Favorite
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Local Community Sponsorship Opportunities

Charity Event Sponsorships

How We Got Started

I chose to work in this industry because Family Owned Business. Second Generation .

We started in this industry in 1980.

We describe our business as Family owned and operated

What do consider most important in the Plumbing Industry

Customer Service. Providing an exceptional service from phone call to the end of the work performed

 

Photos
Cleary Plumbing, Inc.


My Work
4 Projects
Save $20 on Any New Toilet Installation. American Standard ADA Height Toilet (TALLLL) Save $20
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Ratings & Reviews
Cleary Plumbing, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 166
  Page 1 of 17
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3.0   |  
Cleared up my water leak on Third 3rd visit
Response by Cleary Plumbing, Inc.: I wanted to reach out. I called and left a message. I pride our company on customer service. I get involved with customers when they are not happy or if we did something wrong. I understand we had a mishap and you left a negative review. I am here to hopefully discuss what transpired. I also am here to get feedback so I can improve our process. I looked back at all the work that was done. The first time we came out we found water at base like you did. We pulled the toilet and found that the flange in face was cracked, which was definitely a cause for water showing up. We fixed that issue and tested. We did not see anything else going on. We got a call to let us know that something else was leaking that we may not have picked up on the first time. We came back and thought we found the culprit . Again it seemed there was something else going on. We came a 3rd time and found the tank to bolt leaking. We changed out the parts and did not charge you thing. We did not charge because of the inconvenience this has caused and we would have liked to have found this the first time. We absolutely fixed one of the problems the first time, but there was a second issue. I just wanted to hopefully make that clear and hopefully you understand that. I made the decision not to charge anything because it was the right thing to do. Your time is super valuable and I am sensitive towards that. I hope you are now happy with us and confident that the work has been completed. I would still like to speak with you to see if there was anything else we could do. Thanks again for taking the time to leave feedback. I will look forward to hearing from you. Chris
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3.5   |  
they did lose my appointment and they said that the tech would call me before doing any work which they did not do I guess since it was a fair price and only about $200 i forgive them for that
Response by Cleary Plumbing, Inc.: Hey William. Thanks for taking the time to leave a review. Glad to hear you were happy with the service. I did look back and see what happened with the no call. I do see we did try to call once, but we did not get a hold of you, so I am sorry for that . We always want to get a hold of the person making the decision. That was a training error on our part. We will definitely use this to improve the process
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3.5   |  
Review by in Wellington, FL
They were quick to schedule and did a good job, but I was very put off that they wanted to sell me a membership. They kind of expensive, but my shower was clogged and I was desperate.
Response by Cleary Plumbing, Inc.: Thanks so much Beverly for taking the time to writes a review . We appreciate it. I looked back at the call. We were able to come out right away which I am were able to do that for you. You had a stoppage where we had to give use our big machine. We did provide prices upfront so there would be no surprises. We got approval and was able to clear the line. We took pictures where we did come back with alot of things in the lines. It was a tough one. We did not charge more because we quoted to upfront. The bill was 295$ Super happy that you were happy with customer service and the quality of the service. I would gladly talk about the price with you further if you would like. Thanks again!!
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1.5   |  
Came to look at a leaky faucet and said a part inside the faucet handlers had to be replaced. Paid $127 for that visit. Called me to come back and replace the part and quoted me $450!! They knew we had a home inspection in the days to come and I felt, from prior experience, that the price was excessive! Will not use them again for that reason!
Response by Cleary Plumbing, Inc.: Thanks for leaving feedback. We took your phone call and worked with you immediately. You sent over pictures before arriving. We were ready to help when we came out. You also had other issues that you thought needed to be addressed for a home inspection. We did not up sale and told you they were working fine and they needed no attention. We charged 127 for the visit and we were going to put some of that towards the repair. You have an old but really nice WALL MOUNTED faucet. What you do not know is that when these faucets come up we have to locate these parts. There was not marking or anything to indicate what it was. We worked diligently behind the scenes to not only determine the brand of the faucet but also to locate the parts in timely fashion. The parts were not standard,therefore not cheap. The attention to detail and workmanship to repair that faucet is not standard either . So the price minus some of the initial visit was more than fair to fix that faucet. Replacing it would have been a very expensive job, which we saved you from by repairing it. We even were going to accommodate you on the weekend to get it installed , which we pay our technicians time and half. We gave that price before even knowing that and stuck to that price. So we definitely understand that the PRICE may have been too much or not what you expected but we were diligent in everything we did for you to find and try to get back to repair. We also had to send those parts back which they charged us a freight since they were not a stock item. Please call and discuss further if you would like. Thanks
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5.0   |  
Cleary Plumbing is very efficient, professional, quick response time, quick with correcting whatever the problem may be and prices are affordable. I have used them 3 times and have an appointment for a 4th time. We are renovating an old Condo Unit and the guys they send out are polite and professional. Their work ethics are excellent! I highly recommend them!
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2.5   |  
They were 4 hours late, did not send a quote ahead of time as promised. I was surprised by the bill.
Response by Cleary Plumbing, Inc.: Hey Toni, We follow up the day after to see how our service was. We got a hold of you and you said were very courteous and knowledgeable, happy with our services. We found this review a little confusing. We also tried to call after we saw this review and we could not reach you. Please let us know what else we could have done to make this service even better.
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0.5   |  07-23-2018
Review by Helene R. in Jupiter, FL
Very frustrating to do business with them and I am very dissatisfied with the system that they installed. Reviewer advises do not do business with this company.
Response by Cleary Plumbing, Inc.: We did service for you over a year ago. Big surprise that this is coming a year later. We did contact you right away and ended up planning an annual inspection. We came out and flushed your tankless water heater for free under the membership plan that you have. You also renewed this plan this year. We value you as a customer and we are so very happy that you renewed your membership.
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5.0   |  
Prompt, courteous, and Evan did a great job.
Response by Cleary Plumbing, Inc.: Catherine, we're so glad you're happy with your toilet repair. Thank you for your feedback, we greatly appreciate it. If there's anything more we can do for you please do not hesitate to contact us.
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4.0   |  
.
Response by Cleary Plumbing, Inc.: Linda, We're glad you chose Cleary Plumbing for your plumbing endeavors. We wish we could've given you 5 star service and we appreciate any and all feedback about our services and company. If there's anything we could've done differently for you please feel free to enlighten us so we can maybe take action to make you even happier with the service provided. Thank you again.
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5.0   |  
Installed kitchen faucet for me. Explained everything to me in a way that benefited me. Very nice man showed up on time. Will recommend them highly.
Response by Cleary Plumbing, Inc.: Thank you for you feedback, we appreciate you taking your time to share such kind words about our company and our technicians. We're glad you're happy with your new kitchen faucet. Have a great day.
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Showing 1-10 of 166
  Page 1 of 17

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