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Cleveland Assistants

Maid Service, One Time Interior House Cleaning,

About us

At Cleveland Assistants, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Business highlights

9 years of experience

Services we offer

Deep Cleaning, Move-in/Out Cleaning, Pre-Listing/Real Estate Cleaning, Residential Cleaning Services, Routine Recurring Cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%

Filter reviews by service

Showing 1-25 of 25 reviews
Justin D.
Mar 2021
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Couldnâ  t have been more satisfied with our service! The crew was on time and very friendly. Very affordable for the quality of work they do. Looking forward to future cleans!

Jenine R.
Feb 2021
5.0
Maid Service
Yes, I recommend this pro
I found my forever cleaning service

Blake B.
Feb 2021
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$190
Quick reply to call and text. Straightforward scheduling. Prompt service. Nice result. We recommend them and plan to schedule service again soon.

T R.
Oct 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Tonya went out of her way to adapt her normal cleaning services to exactly what was needed to straighten up my late sister's trailer after her untimely death. When Tonya and her assistant finished up, we were able to gather and sort my sister's things in a clean and workable environment. Tonya delivered what she promised.

Cyndi K.
Sep 2019
5.0
Maid Service
Yes, I recommend this pro
$210
When I got home from a VERY long day at work, the first thing I noticed was how much brighter my entry was. I walked into the kitchen and immediately saw that the stovetop was sparkling! I was in awe at what was done to my home in such a short time. My home had not been deep cleaned in over a year. Everything shined! When I walked in, I could smell a clean home, but was not overwhelmed by the smell of chemicals. I walked around touching countertops, the stove, doors and door frames, sinks, and the tub, and it was all smooth and lustrous! I had goosebumps, so I had to follow-up with a call full of compliments. I HIGHLY recommend this company, and in spite of them being a bit more expensive than other quotes I received (a la carte), I am confident that others would not have brought my home back to life as well. I hired them that night to continue. The customer service is bar-none, but the actual work completed set a whole new bar. Such fantastic quality (you genuinely get what you pay for)!

David B.
Aug 2019
5.0
Maid Service
Yes, I recommend this pro
$135
Tonya and her staff are friendly, professional and prompt every time.

Danny M.
Aug 2019
5.0
Maid Service
Yes, I recommend this pro
Great communication, prompt, a great value and exceptional cleaning.

Teri D.
Aug 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
The owner was so friendly, helpful and professional. We had a BIG final cleaning to do and the areas cleaned were done so well. There was one area missed and when I called to say that it had been, she went over the same day to get it done and done well! I would use Cleveland Assistants again in a heartbeat!

Lindsay C.
May 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
The team from Cleveland Assistants were so easy to work with! I hired them to clean before I moved into a new house. They were very thorough and informed me about the types of cleaners that would work best with my flooring. They are very responsive to phone calls and emails! Definitely would use again for a cleaning service.

Amy P.
Apr 2019
5.0
Maid Service
Yes, I recommend this pro
I hired Cleveland Assistants for a one time house cleaning and was very impressed with Cleaning Technician Jessie. She is a very hardworking, efficient, and excellent Tech. I now engage Jesse on a monthly basis, as I find Tonya, Jessie and the company to be very professional with everything they do.

Brianna T.
Apr 2019
5.0
Maid Service
Yes, I recommend this pro
[no comments provided]

Phyllis N.
Mar 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Tonya was very attentive professional and the prices were very reasonable. The quality of work was superior. No need to ever clean your own house again.

Kathy G.
Mar 2019
1.0
Maid Service
Horrendous customer service. Argued about every little issue. Every room, hallway, baseboards, foyer, is a la cart. Very negative and false accusations. Not truthful about what you requested and what was done. Horrible experience.
Response from Cleveland Assistants
"We always aim to be accommodating, friendly and professional. We have an excellent customer service record; any time we receive a valid complaint, we address and correct it quickly. The customer completed an online estimate form for 'One-time' cleaning. A scheduler followed up by phone to be sure the estimate was accurate and confirm the appointment. We performed nearly 7 hours of cleaning service. The customer expressed concern that 2 areas were not cleaned, we offered a FREE re-clean, she declined re-clean, demanded a significant discount and refused to pay. This complaint was invalid as all requested services were performed. Our apologies."

Marcia M.
Mar 2019
5.0
Maid Service
Yes, I recommend this pro
Excellent service from Jessie. Over and above the expectations. Tonya the owner has been great to work with and I plan to continue.

Maria S.
Feb 2019
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
She did a Great job!!!

Christine P.
Jan 2019
4.5
One Time Interior House Cleaning
Yes, I recommend this pro
Nothing to add.

Elizabeth C.
Dec 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Tonya was exceptional!

Sue S.
Dec 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$245
They were on time, communicated the entire time, did a great job

William S.
Dec 2018
5.0
Maid Service
Yes, I recommend this pro
Prompt, professional. Extremely Happy with the end result.

Patty B.
Nov 2018
4.0
Maid Service
Yes, I recommend this pro

Jill N.
Nov 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
The Owner went out of her way to accommodate my needs. She is smart and has a talent for running a business. Very honest! I actually enjoyed having them in my home to help. Cleveland Assistants is a company built to meet the customers needs. They offer a variety of services well beyond standard cleaning services.

Carol V.
Nov 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Very friendly and good work results.

Brian W.
Oct 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
We had a last minute crisis and tonya was super accommodating for our last minute project.

Laura J.
Oct 2018
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Friendly, great value, did a great job cleaning up dog hair.

Elizabeth S.
Oct 2018
5.0
Maid Service
Yes, I recommend this pro
Tonya really worked hard to get a lot of built up crud off of my kitchen walls. She has been very professional, respectful and not judgmental. We really appreciate all of her efforts and dedication to the job.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Cleveland Assistants is currently rated 4.8 overall out of 5.

Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 9:00 PM Wednesday: 7:00 AM - 11:00 PM Thursday: 7:00 AM - 11:00 PM Friday: 11:00 AM - 7:00 PM Saturday: 11:00 AM - 7:00 PM Sunday: Closed

Cleveland Assistants accepts the following forms of payment: CreditCard

Yes, Cleveland Assistants offers free project estimates.

No, Cleveland Assistants does not offer eco-friendly accreditations.

No, Cleveland Assistants does not offer emergency services.

No, Cleveland Assistants does not offer warranties.