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About us
Cliff's Pools & Patios Affordable Makeovers, is a full-service pool remodeling and patio remodeling company based in south Florida. We're fully licensed and insured, and have served our community for over 25 years. From extravagant to conservative, we can tackle any size pool remodeling or patio remodeling project, whether for home or business, on time and within your budget.
Business highlights
Se habla espanol
40 years of experience
Memberships & Affiliations
ASPI, APSP, FSPA & NPC, BBB
Services we offer
Brick and Stone Driveways, Brick and Stone Patios, Walks and Steps, Install Interlocking Pavers for Patios, walks and steps, Install Interlocking pavers for driveways & floors, Pool Remodel
Amenities
Free Estimates
Yes
Reviews
4.230 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 20% | ||
| 0% | ||
| 3% | ||
| 10% |
Filter reviews by service
Showing 1-25 of 30 reviews
Barry H.
Jul 2021
Swimming Pool Remodeling
Did a very good job.
Michael S.
Jan 2020
Swimming Pool Remodeling
Great customer service from this family owned company. Highly recommend.
Response from Cliff's Pools & Patios Affordable Makeovers
"Mike, thank you for the review. We really appreciate you taking valuable time out of your day to share your experience with Cliff's Pools and Patios. Our team is here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools and Patios."
JOHN D.
Sep 2019
My job took much longer than they initially stated--the pool tile clean up process was terrible-- Cliffs tried to increase my contracted price after they had my deck ripped out and I had to have them come back to redo parts of the job that they cut corners to get completed which was insulting. I am a local Ft Lauderdale real estate agent and would never recommend this company, given my experience. The bottom line is money -that is all that is cared about -- not customer service or reputation. A reputable company does things right the first time with pride.
Response from Cliff's Pools & Patios Affordable Makeovers
"John, we strive to offer the BEST VALUE to our customers, for over 40 years. We take pride in the quality of products & work we provide, and work to educate customers on the difference between our superior products and methods versus the many "low price/low quality" offerings in the marketplace"
Matt L.
Aug 2019
Cliffs Pools entire team made our pool renovation successful. I urge anyone thinking about pool update to give these guys a call. Customer service very experienced and kept me informed through every step. The tile and surface teams were very talented and experience showed through entire job. Clean, polite, and kept me updated. Then the service team with fire up completed making our pool most beautiful ever seen. Service team also completed other fixes above my expectations. We had the Equinox iridescent blue tile installed with cliffs blue surface. Awesome!!!!!
Response from Cliff's Pools & Patios Affordable Makeovers
"Matt, thank you for the review. We really appreciate you taking valuable time out of your day to share your experience with Cliff's Pools & Patios. Our team is here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios"
Christina W.
Jul 2019
Swimming Pool Remodeling
Great customer service. Pool looks great!
Response from Cliff's Pools & Patios Affordable Makeovers
"Christina, thank you for the review. We really appreciate you taking valuable time out of your day to share your experience with Cliff's Pools & Patios. Our team is here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios"
Annice F.
May 2019
Swimming Pool Remodeling
Cliffs pools upper management are the worst. The owners son promised many things they did not deliver, Once the contract was signed I did not deliver, The leak is still there that I called about in the first place is still there. Cliff's blue program cost me 350. the water is still the same.
Response from Cliff's Pools & Patios Affordable Makeovers
"Annice, we are sorry that our Customer Service did not live up to your expectations, and are looking into this matter to determine how we can improve our Quoting to serve you & our customers in the future. Please call us at 954-742-2000 should you have any questions, as we're here to help remedy this with you in any way."
Dan F.
Aug 2018
Swimming Pool Remodeling
Response from Cliff's Pools & Patios Affordable Makeovers
"Dan F., Thank you for your review! We sincerely appreciate you taking the time to rate us with HomeAdvisor. We are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools and Patios."
Dario M.
Apr 2018
Swimming Pool Remodeling
The deciding factor on choosing Cliff Pools to refinish my pool was that the people that do there work are there employees not sub-contractors. From start to finish they kept me informed on the process and once they were done they cleaned up after themselves.
Response from Cliff's Pools & Patios Affordable Makeovers
"Dario, Thank you for your review and for being a Cliff's Pools & Patios customer. We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Richard B.
Apr 2018
Swimming Pool Remodeling
The pool deck looks great.
Response from Cliff's Pools & Patios Affordable Makeovers
"Rich, We are SO HAPPY that you love your new Pool Deck. We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Thomas G.
Jan 2018
Swimming Pool Remodeling
Cliff's pool provided Awesome service from start to finish.
Response from Cliff's Pools & Patios Affordable Makeovers
"Tom, Thank you for the review! We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Donald C.
Dec 2017
Swimming Pool Remodeling
Cliff’s Pools & Patios provided excellent service in a professional manner from start to finish. Great job!!
Response from Cliff's Pools & Patios Affordable Makeovers
"Donald, We greatly appreciate your review & business. We are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Tony Y.
Oct 2017
Swimming Pool Remodeling
On time and very nice
Response from Cliff's Pools & Patios Affordable Makeovers
"Hi Tony, we sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Joe K.
May 2017
Swimming Pool Remodeling
Job well done.
Response from Cliff's Pools & Patios Affordable Makeovers
"We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
David K.
Jan 2017
They where always on time and was all was there and they work very hard and if i would change something they was acceptable very nice business.
Response from Cliff's Pools & Patios Affordable Makeovers
"We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Hugolino M.
Dec 2016
Swimming Pool Remodeling
I'm so happy with Cliff's pool's.I sujest improve customer service. Everything is good.
Response from Cliff's Pools & Patios Affordable Makeovers
"Dear Luciano, Thank you! We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Ruby B.
Dec 2016
Swimming Pool Remodeling
From the very first phone call that I made to the company...right up until the completion of the job...each person I dealt with was personable/professional/AND KNOWLEDGABLE. Every member of the crew was extraordinarily skilled and thus the job was done to perfection. Obviously I am an extremely satisfied customer and would highly recommend Cliff's Pools & Patios. Sincerely, Ruby B.
Response from Cliff's Pools & Patios Affordable Makeovers
"Dear Ruby, We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios. Our team is here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Adriana C.
Nov 2016
Swimming Pool Remodeling
We had a great experience with this company from start to finish. It was a job well done and we're very happy with out pool project. Everyone was very professional, but kudos to Orville who prepped our pool, hardworking, knowledgeable and a very respectful man. We highly recommend this company. The fact that they've been in business for 30 years and have a showroom made the difference to us.
Response from Cliff's Pools & Patios Affordable Makeovers
"Hi Steven, We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Donald D.
Jun 2016
Swimming Pool Remodeling
Cliff's pools is well worth your time to discuss your project. They are professional knowledgeable and service oriented. Once work starts they are cost effective and time efficient.
Response from Cliff's Pools & Patios Affordable Makeovers
"Hi Donald, We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Bernard S.
Apr 2016
Professionalism is very good
Response from Cliff's Pools & Patios Affordable Makeovers
"Thank you for your review. We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Zaida N.
Mar 2016
Swimming Pool Remodeling
Job took only three days. Pool prep took two days and the actual resurfacing took approximately four hours. One individual did the prep and a team of four men did the resurfacing. All were professional and knew what they were doing. Pleasantly surprised by their manners and team work.
Response from Cliff's Pools & Patios Affordable Makeovers
"Dear Zaida, We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
John W.
Dec 2015
Swimming Pool Remodeling
Great installation, a hard job done well. Pleasant installers did what needed to be done. Cliff was nice. Quality was good. Nice showroom & vehicles. Costs were more than twice low bids but results looked similar. Overpriced optional leakage test. Perceived Inability to reduce project cost (higher internal operational cost?). The end product looked and worked fine.
Response from Cliff's Pools & Patios Affordable Makeovers
"We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Carol S.
Oct 2015
Swimming Pool Remodeling
Cliffs pool service gave an excellent price and did the work when they said they would do it. They were prompt, courteous and clean.
Response from Cliff's Pools & Patios Affordable Makeovers
"Hi Carol, We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Simon M.
Aug 2015
Swimming Pool Remodeling
Nicest people until you sign the contract however they don't tell you that if there is "hollow" areas in the pool it will cost you more money and when I questioned the "hollow" areas I was yelled at by Cliff's wife "you don't have to repair it, read your contract" Unfortunately for me when I asked to speak to Cliff I screamed at by him "READ YOUR CONTRACT, READ YOUR CONTRACT" Cliffs screams. I don't know anything about swimming pools except swim in them I don't know anything about "hollow" even after they send the amendment the paper reads that the contract still open to changes. I figured I'll lose $1000.00 for work they've done for $500 and walk away. Hired another contractor he gave me one price and finished the pool in 2 days. READ YOUR CONTRACT AND QUESTION ANYTHING YOU DON'T UNDERSTAND OR ELSE YOU GET YELLED AT BY THE WIFE AND SCREAMED AT BY THE OWNER.
Response from Cliff's Pools & Patios Affordable Makeovers
"Dear HomeAdvisor Clients, Please disregard this completely false review. We are recognized as South Florida's finest remodeling contractor and enjoy over 99% customer satisfaction levels. We have hundreds of testimonials to document this. Anyone who would like the truth on this matter, we welcome to call and we can accurately explain the real truth. We also recommend you visit our website where you can read dozens of real reviews from customers we actually performed work for! Additionally, our A+ rating with the BBB represents what to expect! Thank you for considering us."
F C.
Jun 2015
Swimming Pool Remodeling
Am only in the initial stages of hiring them. Work has not begun. Experience, so far, has been exemplary. Prompt Company response to set up Estimate appt. Estimator, Joe, was prompt, professional, informative and innovative. Our orig. plans for pool renovation changed resulting from Joe discussing different options. He presented financial options and visual aspects, It enabled us to make better/educated renovation choices for our pool area that would satisfy us and give us an attractive area to compliment our home. Although we would up updating (spending) a bit more than we planned, ultimately, it was the best choice. Their Pool Estimate was EXTREMELY detailed -- a welcome change to the general, ambiguous brief estimates usually given, if your lucky to get one. I hope our pleasant, extremely satisfied and comfortable experience continues thru the completion phase of our renovations.....So far, I'm not worried!!!! (Hence, 3.5 stars for now, but I say 5 ***** as of right now)
Response from Cliff's Pools & Patios Affordable Makeovers
"Dear F.C., We are here if you have any questions or if we can do anything else to earn a 5-star review with you. We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Bill M.
Apr 2015
Swimming Pool Remodeling
Excellent in every way. Ahead of schedule, Workers in all phases were knowledgable, efficient, and professional
Response from Cliff's Pools & Patios Affordable Makeovers
"We sincerely appreciate you taking the time to share your experience with Cliff's Pools & Patios, and are here if you have any questions or need anything else in the future. Thank you again! Cliff's Pools & Patios."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cliff's Pools & Patios Affordable Makeovers is currently rated 4.2 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Yes, Cliff's Pools & Patios Affordable Makeovers offers free project estimates.
No, Cliff's Pools & Patios Affordable Makeovers does not offer eco-friendly accreditations.
No, Cliff's Pools & Patios Affordable Makeovers does not offer emergency services.
No, Cliff's Pools & Patios Affordable Makeovers does not offer warranties.