Approved
Cloud 9 Professional Cleaning Services
Carpets or Rugs Clean at Home, Upholstery and Furniture Cleaning Service, Air Ducts & Vents Cleaning Service,
About us
Cloud 9 provides professional carpet and upholstery cleaning, window washing, duct cleaning, and housekeeping services. We use non-toxic, green seal certified cleaning solutions that are safe for children and pets, and a carpet cleaning process that doesn't create any waste water, so it's eco-friendly. Our exclusive low-moisture carpet cleaning process dries quickly, so cleaning is convenient and easy. We've been in business since 2003 and we have always maintained a BBB A+ rating.
Business highlights
23 years of experience
Memberships & Affiliations
Better Business Bureau Member, Portland Business Alliance Member, Lake Oswego Chamber of Commerce
Services we offer
Carpet Cleaning, Duct and Dryer Vent Cleaning, Housekeeping, House Cleaning, Upholstery cleaning, Window Washing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8263 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 51-75 of 263 reviews
Susie B.
Sep 2023
Carpets or Rugs Clean at Home
Pleasant, excellent job, efficient
Susie B.
Sep 2023
Efficient & pleasant. Did fine job of cleaning
Del N.
Sep 2023
This was supposed to say a carpet and window cleaning job but unfortunately we lost power and they could only do the windows. They did a fantastic job and rescheduled the carpet cleaning. This is the 3rd or 4th time Cloud 9 has done work for us and itâ  s always been great. Thanks
Amy P.
Sep 2023
Carpets or Rugs Clean at Home
I had a power outage during my scheduled time and they went out of their way to change schedules around until my power was restored. The guys who did my home were very courteous and professional.
Lori D.
Aug 2023
Carpets or Rugs Clean at Home
Our carpets are a little past their prime and should have been cleaned sooner, but Cloud Nine did a wonderful job on them, and they look better than I would ever have expected. We also had our dryer duct cleaned and its performance has improved significantly. The service was courteous and professional.
John B.
Aug 2023
Carpets or Rugs Clean at Home
This is my second time to use Cloud 9. They did a great job!
Linda J.
Aug 2023
Carpets or Rugs Clean at Home
The staff is friendly and knowledgeable and took less time than I expected. The result was better than I expected.
Gerry L.
Aug 2023
Carpets or Rugs Clean at Home
Reliable, knowledgeable staff.
Stephanie J.
Jul 2023
We had dryer vent cleaning. The technician even asked if he could clean my dryer vent inside the condo. He asked other people and went well above what was in the contract.
Carol J.
Jul 2023
They were professional and proud of what they had accomplished.
Judy D.
Jul 2023
Carpets or Rugs Clean at Home
Joshua was prompt and communicated well letting me know exactly when he would arrive and estimating what time he would finish the job. He did an excellent job cleaning my carpets, dryer vent and exterior windows.
Mary L.
Jul 2023
Carpets or Rugs Clean at Home
We have been a very satisfied Cloud 9 customer for more than a decade! I am especially grateful for their stellar service this time because they saved my carpets after my dog got sick all over our house. Puppy is well now and carpets look as good as new!
Barbara B.
Jul 2023
Upholstery and Furniture Cleaning Service
Very happy with this company. They were on time, professional, and did a really good job. I would definitely hire Cloud 9 again for the same service if needed or for their other cleaning services .
Laura H.
Jul 2023
I've been relying on cloud 9 cleaning services for my home for the past year. The firm is very responsive to questions and always seek to address customer service needs. I've certainly appreciated the latest team who have been working on getting my home sparkly clean for an upcoming family party. Thank you, Cloud 9.
Siva M.
Jun 2023
They are PROS
Linda S.
Jun 2023
Since moving to Lake Oswego 18 months ago, I have used Cloud 9 to clean my windows several times. This time I also had them clean my dryer vent. The quality of their service is consistently professional and their entire staff is genuinely courteous. I definitely recommend Cloud 9!
Christy K.
May 2023
We've used Cloud 9 for indoor/outdoor window cleaning, upholstery cleaning & carpet cleaning. They've always done a great job! We have them back year after year. Hire them!
Kristen K.
May 2023
Upholstery and Furniture Cleaning Service
I have used them for years! They are great!
Barbara D.
May 2023
Carpets or Rugs Clean at Home
We have used Cloud 9 for several years and love everything about their service. They are prompt, professional, and very reliable. We are very comfortable having them in our home, and would not switch to any other firm! They do an amazing job and the house always looks great after they have been.
Susan V.
May 2023
Did a great job.
Joy C.
May 2023
On time, thorough, friendly, and professional. Weâ ve been using them for over 4 years.
Rebecca H.
May 2023
Carpets or Rugs Clean at Home
Very professionally, helpful in giving tips for future stain remover (dog accidents) - carpets were new looking after clean
Melissa B.
May 2023
We have had them to our home for dryer vent cleaning, then another time, for all interior and exterior window cleaning. Both times they were right on time, very polite and efficient. They do such a good job, we just got a quote for carpet cleaning and will be scheduling that soon!
Cheryl O.
May 2023
Cleaned windows and a dryer vent. We couldn't have asked for more professional or accommodating service.
Beth B.
May 2023
Upholstery and Furniture Cleaning Service
They were friendly, professional and courteous. they kept the area tidy while working and cleaned up before leaving. We recommend you to others.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cloud 9 Professional Cleaning Services is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 3:00 PM
Tuesday: 8:30 AM - 3:00 PM
Wednesday: 8:30 AM - 3:00 PM
Thursday: 8:30 AM - 3:00 PM
Friday: 8:30 AM - 12:00 PM
Saturday: Closed
Sunday: Closed
Cloud 9 Professional Cleaning Services accepts the following forms of payment: CreditCard
Yes, Cloud 9 Professional Cleaning Services offers free project estimates.
No, Cloud 9 Professional Cleaning Services does not offer eco-friendly accreditations.
No, Cloud 9 Professional Cleaning Services does not offer emergency services.
No, Cloud 9 Professional Cleaning Services does not offer warranties.