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Flood Cleanup 123

Water Removal Recovery Service,

About us

24hr Emergency service. We provide flood cleanup, carpet cleaning, upholstery cleaning, water extraction & flooded basement dry out. We personally do the work. Call us today at (847)634-0038 or Check us out at the BBB? www.BBB.org

Business highlights

Emergency services offered
31 years of experience

Memberships & Affiliations

Better Business Bureau BBB, State Farm Chicago, IL, Vanguard Management, IL, JP Morgan Chase, IL, Dr Potts Dentistry Libertyville, IL

Services we offer

Carpet Cleaning & Upholstery Cleaning (average drying time 3 to 5 hours), Flood Restoration, Water Clean up, We use the Matrix Samurai Extraction Carpet Cleaning & Upholstery Cleaning pocess

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.429 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
34%
4
17%
3
10%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 29 reviews
Christine F.
Jan 2014
2.5
Water Removal Recovery Service
$3,006
First of all, I had to help the man with the recovery and cleanup for 3 hours. During the entire cleanup time, he constantly complained how he should have brought a 2nd man because it was a 2-man job. The furnace room has a tricky door to open. Rather than ask me about it, he took the door off the hinges. He told me about it at the end of the job, but never put it back on its hinges. It has still not been replaced.

Robert K.
Feb 2010
5.0
Yes, I recommend this pro
Extremely reliable and professional! Highly recommend.

Rufus M.
Jan 2010
3.0
Water Removal Recovery Service
Yes, I recommend this pro
$5,000
Quick response, but very expensive. Owner was very attentive and responded when called.

Jill B.
Dec 2009
4.0
Water Removal Recovery Service
Yes, I recommend this pro
They came out on Christmas day when our basement flooded. Good service and friendly.

Dianna W.
May 2009
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$1,200
I received a call immediately and was able to get Charles to come out and take a look at the water in the crawl space and give me an estimate right away. He was available the same afternoon and within hours came out and removed the water. He was professional, courteous and friendly. I really enjoyed working with him. I would recommend Cloud Nine Systems to anyone who needs this type of service.
Response from Flood Cleanup 123
"It was great working with Dianna and when she approved our method of water removal we were able to set up our equiptment and drain about 20 inches of water in the crawl. It was a pleasure working with this customer. Sincerely, Charles"

Jonathan T.
Jan 2009
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$5,000
These guys are great! I was stuck out of state when I learned we had a flooded basement. Cloud Nine worked with me to schedule the earliest possible time when I could be there and they had the place cleaned up and ready for next steps quickly and professionally. They explained to me what they were doing each step of the way and included me in the process. I would recommend these guys without hesitation! They have done a great job so far and I will likely use them for the restoration work as well once I get the go ahead from the insurance company. Cloud Nine provides professional, high quality services with great personal attention!

Raquel R.
Aug 2008
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$1,500
Very professional, thorough and nice guys.

Susan C.
Jul 2008
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$1,100
I was very pleased. Charles came out on a Sunday to help with my water woes. He then worked with me and my family in our time frame and was very accomodating with the service. He kept us informed with phone calls and was always easy to get a hold of. He was very friendly and I would definitely recommend this company again.

Charlene F.
Jun 2008
4.0
Yes, I recommend this pro
$300
My sectional has never been cleaner. He spent an hour cleaning it. Kind, friendly and timely service. Spots were removed from the carpet which made it look nearly new.

Joel B.
Apr 2008
5.0
Yes, I recommend this pro
Everything was great

Gia C.
Apr 2008
5.0
Yes, I recommend this pro
very professional and we could tell they were very interested in our business and making sure we were satisfied customers.

Douglas M.
Apr 2008
4.0
Yes, I recommend this pro
$250
Appreciated the ease and flexibility of the scheduling process. The job was completed on schedule with no surprise charges. Spots and traffic areas look 100% better.

Kel P.
Mar 2008
3.0
Yes, I recommend this pro
The employee's that came out to my apartment were great! The were prompt and friendly. Their work was outstanding. My problem was not with their performance it was with Ruby, in scheduling. She was inefficient with coordinating dates that worked best with my schedule. This was unacceptable. But the guys were great.

Patricia G.
Mar 2008
5.0
Yes, I recommend this pro
Very professional, efficient and friendly. I was very pleased with the work that they performed for me. I would recommend them in a heart beat. Thank You ServiceMagic for introducing Cloud Nine to me. A special thanks to Cloud Nine for their excellent service.

Beverly B.
Aug 2007
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Cloud Nine is extremely thorough, professional, efficient and knowledgeable regarding basement water extraction. Their handling of our basement disaster will definitely secure future opportunities for their other services. We look forward to working with Mr. Noe in the future.

Cathy P.
Mar 2007
4.0
Yes, I recommend this pro
$150
We were very disappointed that he was 2 and a half hours late

Simon N.
Feb 2007
5.0
Water Removal Recovery Service
Yes, I recommend this pro
They came out at 3am to dry my basement from a sump pump failure. It wasn't cheap, but then it was 3am. Basement is dry with no mold evident.

Michael S.
Feb 2007
4.0
Yes, I recommend this pro
$450
Came out immediately and cleaned our carpets when needed

Marylyn M.
Dec 2006
N/A
Yes, I recommend this pro
$200
Very Professional, work was performed efficiently and if there was a problem with a stain I was informed immediately and asked to look at it. I was very pleased with this Company and would hire them again in the future if needed. A Pleasure Doing Business with Cloud Nine and the young man who did the work.

Karen M.
Dec 2006
N/A
They were great.

Kay R.
Nov 2006
N/A
1. Moved some things that could have been moved back but weren't. 2. Left a stain where there was previously no stain. Overall, very good service for the price

Joe P.
Oct 2006
N/A
Some stains weren't removed. He was nice, but seemed to be overwhelmed. Was surprised that starting at 5:30PM meant finishing late and that it would be dark. He should have lights with him and better drying choices.

Tiffany H.
Oct 2006
N/A
I was very pleased with how clean Cloud Nine got my carpets. I was also pleased at the price. I will most likely use them again in the future.

Donald S.
Oct 2006
N/A
They were great to work with.

Alice T.
Oct 2006
N/A
Showing 1-25 of 29

Licensing

State Contractor License Requirements

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FAQ

Flood Cleanup 123 is currently rated 4.4 overall out of 5.

Flood Cleanup 123 accepts the following forms of payment: CreditCard

Yes, Flood Cleanup 123 offers free project estimates.

No, Flood Cleanup 123 does not offer eco-friendly accreditations.

Yes, Flood Cleanup 123 offers emergency services.

Yes, Flood Cleanup 123 offers warranties.