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Colonial Generators

4.3(
13
)
Fixed Generator Installation,

About us

Colonial Generators, a part of the Colonial Home Services family, is a leading emergency home generator installation company. We make the process of purchasing, designing, installing, and monitoring simple and easy. With one call you will have your home and family protected with state of the art technology and superior service. Every Colonial Generators generator is meticulously quality tested start to finish. Our engineering team tests each generator before it leaves our warehouse and it's tested again once it is placed in your home. Everything is examined, down to the bolt so you can be sure that your generator will be operational when you need it. Once the generator design passes our inspection, it's ready for production. But before it leaves our factory, we put it through our screening one more time. The result is total reliability. We offer consumer financing! Don't hesitate to give us a call today!

Business highlights

31 years of experience

Services we offer

Standby Generator - Install - Business, Standby Generator - Install - Commercial, Standby Generator - Install - Residential

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.313 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
0%
2
8%
1
8%
Write a review

Filter reviews by service

Showing 1-13 of 13 reviews
Jerome B.
May 2022
4.5
Fixed Generator Installation
Yes, I recommend this pro
Very professional, excellent work
Matt G.
Sep 2019
0.5
Fixed Generator Installation
Mark was a great salesman. However, scheduling the install was delayed. Communication was spotty at best. Permits were filed improperly and not followed up on. Inspections were built into our agreement and 7 months later after many months of hounding them, I have taken on the inspections myself. Andre is completely undependable and has lied to me through each phase of the project.
Richard B.
Jul 2019
4.5
Yes, I recommend this pro
I wrote an earlier and highly critical review. Good sales rep, good product, good installation, but lousy follow up when repairs were needed. Eventually I was able to reach an individual at Colonial who was able to take care of the service problem and repairs were done quickly and well. Maybe more important, I understand there has been a reorganization in how calls for service are fielded that will eliminate the problem I experienced. They responded honestly and effectively to an organizational problem.
Richard B.
Jun 2019
2.0
Fixed Generator Installation
We purchased a generator from Colonial. Sales and installation were good. But when the generator malfunctioned and they needed to replace a part the service was terrible. Despite repeated calls for service, I did not get a return call, let alone a scheduled date and time to install the new part. It has been literally 14 days and I have yet to to receive in the courtesy of a callback. It looks like once they make the sale, they don't care much. There is no point in having a backup generator that does not function.
Mike M.
Mar 2019
5.0
Fixed Generator Installation
Yes, I recommend this pro
They were prompt on getting out to do the quote. Mark did a good job of detailing what would happen and following up the day of installation. I did have to call them to find out when the generator would be ready to schedule install, and the main cable was cut about a foot too short, but the installers were top notch and got the install done. There was an incident with the first time it was needed, but they PROMPTLY called me and sent the installers back out to check it. I highly recommend (and did so to my neighbor).
Kenneth B.
Jul 2018
4.5
Fixed Generator Installation
Yes, I recommend this pro
The Instal went well, took 3month to get everything done. Permit, and upgrade of gas into my house. Over all job well done.
Bogdan R.
Mar 2018
5.0
Fixed Generator Installation
Yes, I recommend this pro
Excellent and fast work
Emily V.
Nov 2016
5.0
Fixed Generator Installation
Yes, I recommend this pro
Very professional crew kept place clean were very respectful of the inside of my home. Showed us how unit worked very happy highly recommended
Emily V.
Oct 2016
5.0
Yes, I recommend this pro
Salesmen were on time and courteous even put in plastic boots to not track in mud. Crew was very polite on time and even swapped out two light bulbs in my kitchen for me. Higly recommend very satisfied
David H.
Oct 2016
5.0
Yes, I recommend this pro
I hired Colonial Generators to install a whole house standby generator. They were very professional, knowledgeable. We went with a 22kw unit. The price was great. Colonial made a complicated process very easy. They are very customer centric. One day install. Very pleased.
Arlene O.
Oct 2016
5.0
Yes, I recommend this pro
I had a great experience with Colonial. The salesperson was extremely professional. They opened my electrical panel and ran a load test to show me exactly what size generator we needed. They handled all of the permits and the day of the install the workers showed up on-time, wore boot covers in the house and explained what they were going to do. The installation was from 7AM-3PM. When they were all finished they walked me through the equipment. We used them to monitor our generator throughout the year and we took advantage of the financing. I am so thankful we made the purchase. We never have to worry about losing electricity again.
Robert B.
Oct 2016
5.0
Yes, I recommend this pro
The installation crew was very friendly and respectful.
Michael P.
Dec 2015
5.0
Yes, I recommend this pro
I had a really good experience with this company.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Colonial Generators is currently rated 4.3 overall out of 5.

Colonial Generators accepts the following forms of payment: CreditCard

Yes, Colonial Generators offers free project estimates.

No, Colonial Generators does not offer eco-friendly accreditations.

No, Colonial Generators does not offer emergency services.

No, Colonial Generators does not offer warranties.