Columbus Comfort Heating & Cooling, LLC

The technician was very knowledgeable & friendly

Wow! They came out on the Saturday before Xmas. The person who was on call did not have experience with radiant hot water heat, so the person I spoke with came and brought the younger man along to teach him. They were helpful, pleasant and communicative and fixed the problem quickly! What more could one ask on a holiday weekend with 11 people arriving to spend the week that afternoon? Ten stars if I could 😊

Fair prices, fast, and knowledgeable. Really felt like they cared about the issue.

Very thorough, knowledgeable, and neat.

Extremely knowledgeable. Prompt. Fast, quick, excellent service

Tim (I believe that was his name - so bad at retaining people s names) - called and said he would be out sooner than was expected, and he was. Tim did a great job for me and advised me on things to be aware of and how to maintain the ac unit also. Columbus Comfort Heating & Cooling is definitely going to be a HVAC company I ll keep in my Rolodex (I know, I know, Rolodexes are a thing of the past). Seriously, they are a company I ll be comfortable in calling again for HVAC service.

I contacted Columbus Comfort for a second opinion on AC issues I was having in my condo. The first company told me I required a whole new HVAC system, which I found hard to believe since it is less than 10 years old, so I got a second opinion. Columbus Comfort was able to come out that same day and troubleshoot the issue, which ended up just being a faulty thermostat that needed to be replaced. They were very professional and accommodating and ended up saving me a ton of money by correctly identifying the issue with my unique system that is typically only used in commercial spaces. I will definitely be calling them first in the future!

Very professional

Upgraded the range hood in my home and had to go from an existing 6" duct to a 10" duct. The guys were able to custom-design and build a special piece to adapt the ducting to the new range hood allowing the new 10" duct to be spaced properly between two existing wall studs - done correctly without compromising the structure in any way. Their work was very good and very professional, and they kept me informed every step of the way, and they had no trouble accommodating my hectic schedule. The pricing was reasonable, and the work was done in a timely manner. Tim and his guys were truly a pleasure to work with.

Columbus Comfort has always come to the rescue when we needed them!! They have serviced our units seasonally over the years. They maintained our 23 year old HVAC unit, always servicing it in an honest and professional manner. They have always been able to determine the best solutions when we needed repair and found ways to save us money and prolong the life of our Furnace. When our A/C went out in May, and our Furnace most recently, they responded quickly! Columbus Comfort Heating and Cooling provides, honest and efficient service, unlike any other company we have used!

We recently moved into our house. The furnace is 12 years old and was not working properly. Columbus Comfort was able to diagnose and correct our issues. Thank you

The Columbus Comfort gentlemen who came into my home were professional, attentive and competent. Several employees worked together in a timely manner to be sure they diagnosed my problem and determined the best solution for repair or replace. The result was problem solved at a fair price. I highly recommend them!

Very timely, my resident thought they had an issue after they repaired and they came back same day to fix. Great customer service!

Precious problem unfixed by another company. Now problem solved completely and will call again for routine maintenance

No comment.

If I could give them a rating of 10 I would. Tim came out right away. He was very knowledgeable and very customer service oriented. The furnace hadn't been working all afternoon but when he turned it on it started running making it hard to know what was wrong. We talked about it being an old furnace (since 1988) and I asked about getting a new one. He gave me a quote on a new furnace, A great price. During the night the furnace quit again so I called him the next day and he came back out and fixed it. I decided I wanted to get the new furnace since different things could keep going wrong with this old furnace. We scheduled the new one for a few days later. His installers Zack and Austin came out and they were very professional and did a great job. Everything was cleaned up and done in about 3 hours. I am very pleased with their service. They are a company that takes care of their customers.

Very prompt and knew what he was doing. He came back the next day to finish the job and was very polite.

The original repair was held up because of the necessary OEM part availability. They came to the house, we discussed the options and chose to install a new air conditioner. Could no be more pleased at the approach and the resolution

They came out within an hour and they had our issue fixed in the no time. Really good customer service.

communicated well. arrived on time. Fixed problem with A/C, and thoroughly checked entire home A/C condition.

Tech was wonderful!