Compass Solutions, LLC

4.34 |138 Verified Ratings
Write a Review

Compass Solutions, LLC

4.34 | 138 Verified Ratings
Write a Review

978-206-7853

1 Orchard Road
Southborough, MA 01772
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Profile
Compass Solutions, LLC


Provide the Highest Quality at the Lowest Cost

Compass Solutions, LLC has been proudly serving the great state of Massachusetts with all its stone slab countertops needs since 2003. We take great pride in the quality and timeliness of our work.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Newton
  • Needham
  • Wellesley
  • Dedham
  • Chestnut Hill
  • Natick
  • Newton Upper Falls
  • Medfield
  • Sherborn
  • Canton
  • South Walpole
  • Sharon
  • Newton Highlands
  • Newton Lower Falls
  • Waban
  • East Walpole
  • Brookline
  • Newton Center
  • Wayland
  • Millis
  • Waltham
  • New Town
  • Needham Heights
  • West Newton
  • Auburndale
  • Norwood
  • Medway
  • Westwood
  • Wellesley Hills
  • Dover
  • See All >

Services Offered

Additions & Remodeling

Areas of Expertise

  • Stone Slab (Granite, Marble, Slate, Quartz, etc) Countertops - Install

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
8:00 AM to 8:00 PM
Sunday:
8:00 AM to 8:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 1 Year Installation
  • Bilingual

Credentials

In Business Since: 2003
State Licensing
Trade: Home Improvement Contractor
License #: 175112
Expiration: 04-21-2021
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because Love working with people..

I love working in the Boston / Metro West Area because I grew up here and like the people..

We started in this industry in 2007.

We describe our business as Up and coming

Reason I provide contractor pricing to all?

Feel that homeowners deserve a break.

 

Photos
Compass Solutions, LLC


My Work
2 Projects
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Ratings & Reviews
Compass Solutions, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 138
  Page 1 of 14
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2.5   |  
Review by in Hopkinton, MA
Very poor communications and took way to long to complete, numerous quality issues and poor project management
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5.0   |  
Review by
Project: Remodel a Kitchen
Pete is extremely responsive. Always on top of any issues that arose. Very good value for the money. Came in right at budget. No surprises. We love our new kitchen. He was a pleasure to work with. Very skilled employees. Would highly recommend him for any in home project. I never give anybody a 5 star but he deserves it.
Response by Compass Solutions, LLC: Thank you Ryan! it was a pleasure working with you and we're looking forward to getting started on our next project with you. Your kitchen is amazing!
5.0   |  
Review by
Project: Remodel or Renovate One or More Rooms
They were very professional throughout all 3 jobs that they did for us. We ran into some slight delays but they were on top of it and got it figured out. I would recommend them to others.
Response by Compass Solutions, LLC: Thank you Kevin! As always it's been a pleasure working with you. The bathrooms came out beautiful and the kitchen did too
5.0   |  
Review by in Sharon, MA
Am only at the beginning process. Peter seemed very knowledgeable and professional, I am waiting to meet again. Not ready for a proposal yet,
Response by Compass Solutions, LLC: Thank you Eve, Looking forward to meeting you and working with you!
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1.0   |  
Review by in Chelmsford, MA
Never hire him, supposedly he was the project manager, and I never saw him Alot of money was spent on this job, not happy with the workmanship of floors
Response by Compass Solutions, LLC: This project was a full apartment remodel. We did a new kitchen, two new bathrooms, and installed flooring throughout the home. The homeowner had a concern about the flooring installation by the flooring company we used, and we went back and did some work and provided an extended warranty on the flooring. We have not heard back as far as continued questions. The rest of the project was beautiful, and done quickly so she could move in on time. I only wish the flooring concerns were alleviated. As owner, I provide general oversight for every project, and assign my staff different roles, and only wish I could be at every job everyday, but I have professionals who handle each aspect of the project and I believe we do a very good job weaving it together. I only hope the best for this client and we will always be here to back up our product and our warranty if needed.
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4.0   |  
Review by in Westwood, MA
We did a kitchen remodel including counters, backsplash, appliances and opened up a wall between our kitchen and dining room. Project was started right after Thanksgiving 2016 and was completed late January 2017. I enjoyed working with Pete Perkins. He's a great guy, easy to like and pretty easy to work with. His subs were also nice guys though sometimes it was apparent that they didn't quite have the details of the project communicated to them. That's where the one star deduction comes in. My impression is that Pete pretty much manages every project on top of developing new business, which means that he's stretched pretty thin and projects aren't always managed efficiently. Our project took a lot more of my time as I felt had to be onsite whenever a sub was scheduled to show up to ensure that important details were communicated. There were also some sanfus along the way. To his credit, Pete owned them and took the financial hit. If you are considering hiring Pete it is important to know that he communicates almost solely by text message and is very responsive but don't expect emails to be answered. Also, don't assume that something you said in a conversation is retained. Reconfirm all your plans and decisions by text message so you have an audit trail to refer back to. Alls well that ends well. We have a beautiful new kitchen and we would definitely work with Pete again.
Response by Compass Solutions, LLC: Thank you John! It was such a pleasure working with you! We loved the experience and time we spent together.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Hopkinton, MA
Overall, we are very happy with the results and the timeframe it was completed. Of the companies we received estimates from, Compass was definitely the most engaged. We had a tight timeline due to a baby coming in the near future and they easily met it. The coordination of all of the specialists was very good and there was not much confusion, which can often be the case. Price was pretty much exactly what was estimated. Special mention of Vlad, who took immense pride of workmanship and service in the overall project and made us feel like there was someone looking after the general quality of the remodel. Would recommend for any type of kitchen work.
Response by Compass Solutions, LLC: Thanks Dave! Loved working with you guys!
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3.5   |  
Review by in Chestnut Hill, MA
In the start it was slow, there wasn't anything done for 3 business days. This delay caused anger. But later the owner worked very hard and explained me the process. Every day Pete sent me message about the daily process. Up to now except the first 3 business delay I'm happy the work was done by Compass Solutions, LLC. Its owner Pete is really kind man and he is working hard to make the things done.
Response by Compass Solutions, LLC: Thanks Perihan, your kitchen looks amazing!
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2.0   |  
Review by in Westford, MA
I had no issues with the workers but the owner was horrible!! We agreed on a price, he didn't get in writing. And after he kept bumping up the price!
Response by Compass Solutions, LLC: Unfortunately this homeowner has a very old home and we only added critical change orders needed to complete the work. The price for this project went up about $500, on a $12,000 budget. The budget was tight, and we tried not to add anything but it was impossible, but we did the best we could.
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5.0   |  
Review by in Waltham, MA
They have not started work yet . It will begin in January. Pete Perkins and his designer Lynn have bent over backwards to come with affordable ideas for kitchen. So far they have done everything in a timely manner. I expect the work will be the be done perfectly. Btw. The other two companies that were recommended contacted me once and that was it. Pete contacted me by email then texted me and then made a phone call. He was never pushy but I knew he wanted the job and was willing to do the work to get it.
Response by Compass Solutions, LLC: Thanks so much Nancy!!! Love your kitchen!

1 of 1 users found this review helpful.

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Showing 1-10 of 138
  Page 1 of 14

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