Complete Basement Systems

4.48 |97 Verified Ratings
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Complete Basement Systems

4.48 | 97 Verified Ratings
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View Service Area

720-336-2000

11795 East 45th Avenue
Denver, CO 80239
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Profile
Complete Basement Systems

Rod Martin's Complete Basement Systems is a local family owned and operated company dedicated to fixing basement, foundation, and crawl space problems. These problems might include structural integrity, mold infestation, water intrusion, a wet basement and more. Whether you have walls bowing, cracking, or heaving, mold growing on or under your structural basement floor, or water intruding under or through your basement walls, Rod Martin's Complete Basement Systems has a solution for yo Complete Basement Systems, is a member of the largest nationwide network of specialists focusing on Basement Waterproofing and Foundation Repair. Our service area stretches from Denver to Cheyenne, so contact us for your free, no obligation estimate today! Complete Basement Systems, is your local foundation repair, basement waterproofing and crawl space contractor of choice. We are accredited by the Better Business Bureau serving Denver/Boulder and have an A+ rating.

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Service Area

  • Denver
  • Colorado Springs
  • Aurora
  • Littleton
  • Westminster
  • Boulder
  • Thornton
  • Fort Collins
  • Arvada
  • Englewood
  • Greeley
  • Severance
  • Wheat Ridge
  • Golden
  • Loveland
  • Broomfield
  • Longmont
  • Brighton
  • Evergreen
  • Castle Rock
  • Evans
  • Frederick
  • Lone Tree
  • Niwot
  • Windsor
  • Estes Park
  • Commerce City
  • Woodland Park
  • USAF Academy
  • Firestone
  • Parker
  • Timnath
  • Walden
  • Haxtun
  • Fort Morgan
  • Erie
  • Buffalo Creek
  • Lyons
  • Briggsdale
  • Eaton
  • Peetz
  • Holyoke
  • Merino
  • Byers
  • Mead
  • Hereford
  • Anton
  • Louisville
  • Watkins
  • Lindon
  • Conifer
  • Brush
  • Padroni
  • Florissant
  • Georgetown
  • Atwood
  • Fleming
  • Julesburg
  • Winter Park
  • Amherst
  • Hudson
  • Parshall
  • Idaho Springs
  • Joes
  • Elbert
  • Agate
  • Central City
  • Wiggins
  • Wray
  • Kremmling
  • Fountain
  • Simla
  • Indian Hills
  • Fort Lupton
  • Tabernash
  • Victor
  • Silver Plume
  • Red Feather Lakes
  • Ault
  • Grand Lake
  • Keenesburg
  • Ovid
  • Snyder
  • Green Mountain Falls
  • Dumont
  • Roggen
  • Coalmont
  • Fraser
  • Iliff
  • Calhan
  • Idalia
  • Bellvue
  • Louviers
  • Cripple Creek
  • Pinecliffe
  • Allenspark
  • Johnstown
  • Grover
  • Kittredge
  • Platteville
  • See All >

Services Offered

Carpenters
  • Steel Beams Install
Concrete
  • Concrete Leveling & Mudjacking
  • Poured Concrete Wall Repair
Foundations
  • Basement Drainage Channels Repair
  • Basement Drainage Channels Install
  • Concrete Foundation Repair
  • Foundation Drainage Install
  • Concrete Foundation Raise
  • Waterproofing Foundation or Basement
Insulation
  • Blown-in Insulation Install
Mold & Asbestos Services
  • Radon Gas Testing
  • Radon Gas Mitigation
Plumbing
  • Sump Pump Repair
  • Sump Pump or Foundation Drain Install
Waterproofing
  • Waterproofing Inspection
Related Services Available from Other Pros >

Website

http://www.completebasementsystems.net/

Areas of Expertise

  • Foundation Repair
  • Crawlspace Encapsulation/Vapor Barrier/25 Year Warranty
  • Basement Waterproofing
  • Concrete Slab Repair
  • Residential and Commercial Projects

Product Brands Used

  • Foundation Supportworks
  • Basement Systems, Inc.

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
Saturday:
8:00 AM to 12:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1999
Memberships & Affiliations
  • National Society of Professional Engineers (NSPE)
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Awards
  • BBB Torch Award for Marketplace Excellence
  • Integrity Award
  • Home Advisor's Best of 2016
  • Denver Post's Top 100 Wokplaces
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

RyStrong - Cystic Fibrosis Foundation

Colorado Lungs4Life

Warren Village - Denver

Denver Rescue Mission

Helping Hands Community Outreach Program

How We Got Started

We started in this industry in 1999.

We describe our business as Family owned and operated

 
Profile Photos Ratings & Reviews
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Photos
Complete Basement Systems

My Work
5 Projects
  • Waterproofing Baseme...
    9 photos
  • Push Piers in Denver
    5 photos
  • Aurora Crawl Space
    4 photos
  • Radon Gas Mitigation
    5 photos
  • Before and Afters
    8 photos
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Ratings & Reviews
Complete Basement Systems

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 97
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4.0   |  
Review by in Pine, CO
Satisfactory work and fair price. Iâ d expected something a bit more thorough/ substantial based on the original consultation.
Response by Complete Basement Systems: Thank you for your feedback, Stan. If you have any questions, please don't hesitate to contact us.
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5.0   |  
Review by in Brush, CO
Showed up on time; completed project under schedule; VERY conscientious about not tracking any dirt from crawlspace onto floor; took LOTS of before and after pictures to show/explain what was done as it is very hard from to move around our crawlspace; trenched 5 downspout to keep water away from foundation; now the project has been completed I would say encapsulating a dirt crawl space is as necessary for a home maintenance as good insulation and widows and should be done as soon as possible rather than waiting until it HAS to be done; I would give this company 20 stars if I could!!!!
Response by Complete Basement Systems: Thank you for taking the time to leave us this fantastic review, Amy! We strive to provide the best service in the industry and are delighted to hear that you appreciate our dedication. If you have any questions, please feel free to give us a call.
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5.0   |  
Review by in Denver, CO
Of the estimates, this was the highest. I selected them because they had the longest warranty They were on time, friendly and did a very good job at cleaning. I will be using them for my porch as soon as the weather warms up
Response by Complete Basement Systems: Thank you for your feedback Dean! We look forward to helping with your porch issue in a few months. If you have any questions, please feel free to give us a call!
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1.0   |  
Review by in Golden, CO
We hired Rob Martin CBS for a $50,000 plus foundation stability project. If your project requires engineering consultation and extensive communication between CBS management and its on-site workers, do not hire CBS. We experienced little customer service and sometimes their communication bordered on bullying. Concerns started when they recommended a modification to our engineer's original plan. Within a week of this conversation a sump pump was installed. They sent a bill for an additional $6K. We had a meeting to discuss all the accruing problems. Our main point of contention regarding the sump pump was that a change order was never presented, no pricing was reviewed and no agreement was ever obtained from us. CBS was not prepared to own this mistake. In our group meeting, Jason turned to the employee, Augustine, who installed the sump pump, looked at me and asked if I was prepared to tell Augustine that he needed to take the $6000 from his paycheck to cover the cost. Ultimately, CBS covered the cost of their mistake. This incidence was the catalyst for ongoing dysfunction. In this same meeting, negligent work was identified. * In the original foundation design, the French Drain was to be dug to 3-4 feet deep. The French Drain had already been dug and it had only been dug to 6-12 inches. *When digging the French Drain, instead of respecting our property and simply removing the patio pavers, the crew completely destroyed the patio by sawing down the middle of the patio pavers. The work continued and our property continued to be disregarded. A window was broken by the CBS concrete crew. 4 weeks later, and winter approaching, the window had not been repaired despite their awareness. When they went back to dig the French Drain, to the appropriate specification, they cut through a sprinkler line disabling the system. When they replaced the dirt, after digging the trench, they did not tamp it down correctly and that portion of the yard began to sink. The French Drain needs a pressure release cap to allow the system to function appropriately. They utilized solid caps which would have rendered the system ineffective should it ever be employed. There was a window flower box that one of the workers disengaged and just left it there. We were responsible for moving the furnace so that they could build a cement retaining wall. On the original plan, CBS was to verify the wall height with the engineer. This was verified with the engineer and the construction manager, Jose. Unfortunately, the CBS concrete guy built the wall above the verified height and also sprayed cement over all the furnace vents rendering them inoperable. The wall was too high thus making it impossible to re-install the furnace. The concrete guy failed to show twice to provide repair solutions. We told Jose we would hire our own contractor, to repair these problems and that we would bill CBS for the cost. Jose agreed. We had to hir
Response by Complete Basement Systems: We appreciate your feedback. After hearing of the issues on your project, we're happy that we were able to speak with you directly and get everything ironed out. Every now and then we make mistakes, but when we do we will do everything within our power to make it right and I'm glad we were able to end things on a positive note. Should you have any other additional questions or concerns please do not hesitate to reach out. Have a great day!
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5.0   |  
Review by in Littleton, CO
They do a good job.
Response by Complete Basement Systems: Thank you for your feedback, John! We strive to provide the best service in the industry and are delighted to hear that you appreciate our dedication. If you have any questions, please feel free to give us a call!
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5.0   |  
Review by in Littleton, CO
Very responsive. Fast work.
Response by Complete Basement Systems: Thank you for this wonderful review, Dave! We strive to provide the best service in the industry and we are delighted to hear that you appreciate our dedication. If you have any questions, please don't hesitate to give us a call!
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5.0   |  
Review by in Firestone, CO
The crew was great
Response by Complete Basement Systems: Thank you for your feedback Timothy!
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5.0   |  
Review by in Denver, CO
Lalo and his crew were excellent. They were running behind, but called to let me know what was going on. Lalo was very courteous and his crew was respectful of our home; leaving the work area cleaner than they found it. The work was high quality and very efficient (5.5 hours for 38 linear feet of drainage channels and a sump).
Response by Complete Basement Systems: Thank you for taking the time to leave us this wonderful review Stefan! Lalo and his crew are some of the best in the business and we are lucky to have them on our team. If you have any questions please don't hesitate to give us a call!

1 of 1 users found this review helpful.

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4.5   |  
Review by in Morrison, CO
My project involved leveling my existing driveway slabs. The project presented several challenges for a number of reasons, however, Complete Basement Systems, after the project was completed, provided a full refund for the project. CBS stands by its work, no question. Next year, I will probably replace the driveway and plan to invite CBS to bid for the project.
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3.0   |  
Review by in Evergreen, CO
I had a difficult exterior leak in stucco that was quite small. Rather than a sump pump they sealed the outside wall. But they left a gap at the top of the impermeable material that they adhered to the wall. This had to be repaired. Still not entirely convinced that it will adhere due to the rough surface of the stucco. There is only a one year warrantee on an exterior patch like this whereas an internal fix is much longer. Was expensive for the amount of time actually expended.

1 of 1 users found this review helpful.

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Showing 1-10 of 97
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Complete Basement Systems
4.48
97 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
66
4 Stars
24
3 Stars
4
2 Stars
0
1 Stars
3
96% of reviewers recommend this pro
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