Complete Comfort Heating & Air Conditioning, LLC

4.56 | 14 Verified Ratings
Write a Review

Complete Comfort Heating & Air Conditioning, LLC

4.56 | 14 Verified Ratings
Write a Review

866-659-5214

10475 Crosspoint Blvd Suite 250
Indianapolis, IN 46256
 
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Profile
Complete Comfort Heating & Air Conditioning, LLC


Complete Satisfaction Guaranteed

Complete Comfort Heating & Air Conditioning, LLC, has been a part of the local business community since 2002. Winter or Summer, your "Complete Comfort " is our goal.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Indianapolis
  • Carmel
  • Fishers
  • Greenwood
  • Bargersville
  • West Newton
  • Beech Grove
  • Whiteland

Services Offered

Air Conditioning
Fans
Heating & Furnace Systems
Home Maintenance

Areas of Expertise

  • Heating
  • Air Conditioning
  • Geothermal
  • Indoor Air Quality
  • Zone Systems

Product Brands Used

  • Arcoaire
  • Bryant
  • Carrier
  • Goodman
  • Honeywell
  • Trane
  • United Technologies Carrier

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2003
Memberships & Affiliations
  • Air Conditioning Contractors of America (ACCA)
  • American Society of Heating, Refrigeration & Air-Conditioning Engineers (ASHRA)
Awards
  • Angie's List Super Service Award Winner 2016
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Complete Comfort Heating & Air Conditioning, LLC


My Work
6 Projects
Save $2995 on A Trane furnace and AC system and receive a NEST WI-FI THERMOSTAT FREE Save $2,995
Save $3313 on a high efficiency heating and cooling system from Trane plus a free Nest Wi-Fi Thermostat Save $3,313
Free Offer! Get a NEST WI-FI Smart Thermostat free when you purchase a qualifying heating and cooling system. Free Offer!
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Ratings & Reviews
Complete Comfort Heating & Air Conditioning, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 14
  Page 1 of 2
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2.5   |  
Review by in Indianapolis, IN
The first contact with Complete Comfort was good. The instillation was good they showed up on time and finished the work fine. After the instillation payment process was a disaster. I spoke to the co-owner on Friday and told him I would notify my credit card company of the large purchase before he charge the card on Friday. Well he never ran it on Friday but Sunday morning and manually entered the wrong information. Because the company does not have the ability to swipe or scan a customer credit card they continued to enter the wrong information over a dozen times over a period of almost a month. I contacted my credit card (One of the largest financial institution in the world) company and had a three way call with the co-owner. They stated there is no problem with my account however they were being rejected due to errors with information entered (address etc.). The first time this happened he stated he had a new office worker and maybe she made the error however it continued. Complete Comfort called my home multiple times and all hours during the day. After the first week I was fed up with this company calling. I told the co-owner I will contact my credit card company to see what is going on and if I could help with this process. I asked him if other merchants/stores are able to charge on my account but you cannot then something is wrong on your end. After speaking with my credit card company they informed me Complete Comfort was doing something wrong when they were keying in the information. After receiving this information I said you have an issue with either entering the information or you credit card processing system. One additional week passed and multiple attempts to charge against my credit card account. The third week Complete Comfort left a voice mail threatening they would send my account to collections and put a lien on my property if they were not paid because it's been almost a month and they had not been paid. Ironic the same day they left this message whatever they were doing wrong for the past three weeks they did right that day. Credit card payment posted to my account the next day. I contacted the co-owner and notified him the payment was charged to my account and whatever they were doing different it worked. The sad thing about this they did pretty good work but when you insist on blaming the customer for something you did wrong is just unacceptable. I would suggest for this company to invest in a credit card processing system that they can swipe or scan. Would I recommend them to someone NO
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5.0   |  
Spoke to them at 6pm, they arrived at 9:30am the next morning. Great price, great service and followed up a few days later.
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5.0   |  
This company sets the standard for responsive, professional, value-oriented service. Solid assessment of our system needs, and no attempt to up-sell us stuff we didn't need. Garrett led a 3-person crew that replaced our heating and A/C system. The work (which was not easy) was first-class, well organized, and completed 2 hours sooner than promised. A positive experience where we got everything we needed, and nothing we didn't. Will recommend the company to everyone we know...without hesitation.
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5.0   |  
Review by in Fishers, IN
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Very professional, polite, informative and gave a very thorough explanation of everything. His work was well done.
Response by Complete Comfort Heating & Air Conditioning, LLC: Thanks for the nice words! We look forward to working for you for years to come!
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5.0   |  
Review by in Fishers, IN
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
First contact was with Garrett. I explained my needs,sent him pictures by phone he gave me a price that was honest and fair. I called him back 1 hour later this was Tuesday the 21st. He stopped by my home at 2:30, prompt and professional and provided a written quote exactly as quoted verbally. He returned on Thursday 4-21-16 @ 8:30 am and did an excellent job and the equipment is great. Garrett was honest, fair and professional. Highly recommend him and his company. Donald D. Morical II President Castle Mortgage Corp. 101965,90752
Response by Complete Comfort Heating & Air Conditioning, LLC: Thank you for the kind review, Don. Our team continues to stay educated on the best HVAC installation practices to better serve our clients. We strive to give our customers the best HVAC service possible. Looking forward to serving your heating and cooling needs for years to come.
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5.0   |  
ken was very nice and worked with me in every way to keep the price as low as he could on this job and they done a very clean and neat install on 3 units
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5.0   |  
Review by in Greenwood, IN
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Kenny & Bob and his crew did a great job. They were very professional and attentive to the job at hand. We had a complete gas furnace and heat pump installed. They explained everything that we needed to know.If you are needing work like this done, Complete comfort will do a great job for you. My name is robert renick my ph# is 317-501-3514 if you have any question about my experience with Complete comfort heating & air. P.s thanks Kenny and bob im very happy with my equipment,will cut my electric bill in half and the home is warm.
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4.5   |  
Review by in Indianapolis, IN
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
We were very pleased with the service and professionalism of this contractor. We would recommend them to others.
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5.0   |  
Review by in Indianapolis, IN
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
We planned to replace an existing air conditioner and decided to replace the old furnace also. We chose Complete Comfort based on price and past reviews of the service provider. Mr. Hale and his crew were able to fit us in their schedule within a week after agreeing to install the new equipment. We chose a hybrid system that included a heat pump and 95% efferent gas furnace. We are very pleased with the installation.
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4.0   |  
Review by in Indianapolis, IN
Job well done, thanks Kenny.
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Showing 1-10 of 14
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