Concrete Service Pro LLC

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4 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Concrete Driveways
  • Concrete Patios
  • Concrete Slabs
  • Decorative Concrete
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.9
45 Verified Reviews*
  • 5
    44
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 45 results
5.0 Paula W. Iva, SC
9/24/2024

These guys were very professional and did a great job. DJ came out when he said he would for the estimate and got it back to us quickly and they scheduled the job right away. They got it done and it looks great. We were definitely happy with using their services.

5.0 Austin Hagel Google Review
7/16/2024

Jacob, DJ, John, and their crew were all super professional and stand behind their work. I hired them to pour a 1400 sq ft driveway and replace a concrete culvert. We had a small issue with part of the driveway and they immediately came out, tore out the problem area, and re-poured without any conflict. The whole team stands behind what they do and I would absolutely hire them again for another concrete project. Highly recommend!

Response from Company:

Thank you so much for taking the time to leave such a positive review, Austin! We are thrilled to hear that you were pleased with our work and service. Customer satisfaction is our top priority, and we always strive to stand behind our work. We appreciate your recommendation and look forward to working with you again in the future. Thank you for choosing us for your concrete project!

5.0 Megan Teeples Google Review
6/28/2024

I highly recommend Concrete Services Pro. The professionalism and friendliness of both DJ and Jacob were what sold me on this company. I wanted a stamped patio with two tone color. The process was effortless. I chose the colors and the stamp design I wanted out of the choices provided and DJ put it all together in a quote rather quickly. We were able to get scheduled right away. On the scheduled day of the job, the company came early and wasted no time completing the work; finishing by noon. Both DJ and Jacob were here the day of the job to ensure all went as planned. I absolutely love the finished product! This company is a must for all of your concrete needs! Colors: Desert tan integral concrete with Autumn Brown powder release Design: Ashlar Slate

Response from Company:

Thank you so much, Megan! We are thrilled to hear that you had such a positive experience with our team. It was our pleasure to work with you, and we appreciate your kind words and recommendation. Please don't hesitate to reach out if you ever need our services again in the future

5.0 Mark Hester Google Review
6/28/2024

I would recommend this company to anyone interested in concrete work. Excellent communications with regular schedule updates when the work was being done. The work was high quality. The staff was extremely easy to work with. After project clean up was also excellent. I think you would be very satisfied with this company.

Response from Company:

Mark, thank you so much for your very kind review. We're very happy you were happy with the project we did for you and truly appreciate your kind words. Please let us know if we can help you with anything else. Thanks again.

5.0 Kim Cook Google Review
6/20/2024

Great experience! Highly recommend them for any concrete work!

Response from Company:

Thank you so much for your positive feedback, Kim! We are thrilled to hear that you had a great experience with us. We appreciate your recommendation and look forward to working with you again in the future!

4.5 Jerry K. Greer, SC
6/6/2024

I feel compelled to alter my review. Although the end product was not the prestine driveway I had hoped for, it was the best of the 3 driveways. Although my frustrations with my new build home have been exhausting, challenging and emotionally draining. In the end the pot boiled over and I took my frustrations out on DJ and Jacob. The home contractor poured the original driveway in temperatures in excess of 101 degrees, with in 12 hours the driveway was completely cracked and shattered. After 1.5 years the builder finally agreed to replace all the damaged driveways, sidewalks in the community. The builder then hired a contractor to redo the damaged concrete work. Unfortunately my driveway instead of being poured in one single pour was poured in three separate pours with lapse of pours between 45 minutes to 1 hour. They then sprayed water on the three different pours and attempted to blend them all together. Upon drying the driveway had Crazing the entire length of the driveway, major cosmetic issues where the pours were blended in addition to cold joints. The unsightlyness of the driveway in addition to numerous negative comments of neighbors encouraged me to once again redo the driveway this time at my expense. To-date I have spent over 40k repairing major issues with my home. Although almost every home in our community has had to deal with issues such as mine and some with issues far beyond my own, it did not.make dealing with those issues and costs any easier. DJ and Jacob did what they could to produce a quality product. My anxiety level was on high alert with this particular project. After the driveway dried to a white color and 2 months later when the gray dots appeared, all I could think of was here we go again. Knowing my anxiety level, a little more communication to try and explain what was causing these dots to occur and what if any thing could have been done if they continued, most likely would have prevented my response. For that I am truly sorry. Knowing that nothing in.life is perfect...i.was just hoping that for once something would go right and I could put it to rest. Once again Although the driveway did not meet my prestine expectations, in all fairness it was the best of the 3. Unfortunately in life you can not take back what you say. I do feel that I was unfair to DJ and Jacob and all that they do to assist their customers.

0.50 Jerry K. Greer, SC
6/4/2024

I had high expectations with this company because of the high reviews. Unfortunately I was beyond disappointed in the final product, customer service and care. My initial interactions with DJ (Sales Rep) and Jacob (Owner) in January 2024 were positive. I explained what the issues were with the current driveway and my expectations with the new driveway. I informed them that the current driveway was 3000psi, wire mesh and rebar. ( The original driveway which did not contain wire mesh had to be Jackhammer to remove) The contract for the replacement driveway was to include 4000psi concrete, wire mesh, rebar and sealing. I was informed that they would definitely meet my expectations and that the ultimate goal was , they wanted me to be happy with the driveway. On March 11th of 2024 demo began on the existing driveway, it was quickly determined that their method of removal was not working ( saw cut sections and remove with a Skid Steer) A Jackhammer had to be rented in order to break up the concrete for removal. On March 12th prior to pouring the new driveway, Jacob (owner) informed me that the wire mesh was the cause of the issues with the driveway that they removed. He strongly suggested that wire mesh not be used in the new driveway as he could not warranty the driveway if the same issues once again occurred due to the wire mesh. He additionally stated that the 4000psi would be more than sufficient and the wire mesh was not necessary. At this time the decision not to use the wire mesh was based on Jacob's recommendation. I also asked DJ for some information on the sealing product they planned on using. After contacting the manufacturer of the sealing product, I was advised to use an upgraded product in their line for better results. I informed DJ not to seal the driveway at this time. On March 13th DJ came to collect the final payment. I asked what the adjusted balance was due to the fact that the wire mesh and sealer were not used. I was informed that due to them having to rent the Jackhammer at a cost of $800, I was to pay the full amount. On May 12th 2024, I informed DJ that gray dots about the size of a penny were appearing on the sidewalk and driveway. ( note the driveway was white prior to that date) He asked that I send pictures and he would discuss with the owner. DJ believed that it was still the curing process. ( Please note the driveway had already exceeded the recommended curing time of 4 weeks / two months curing at time of call) I contacted DJ numerous times and he always stated he either had not spoke to Jacob or something came up. He finally came out to personally inspect yhe driveway as per Jacob's recommendation and took photos. He additionally asked me to send any additional photos and information to him and he would discuss this issue with Jacob and get back to me by the end of the week. A week later and no response. Finally DJ texted that he was meeting with Jacob and that Jacob would contact me. After that no more communication from either DJ or Jacob despite numerous text messages, emails and voice-mail. If you choose to use this company, pray that you have no issues as once they have your money, you will not hear from them. They definitely do not stand behind their work. Buyer beware.

Response from Company:

We appreciate the feedback, however we have been in constant contact with this customer from the first time we met him. This is the third time he has had the driveway replaced and we were the third company he contracted to do so. Upon seeing the driveway during our estimate we made a point to tell him that nothing was wrong with the concrete and we believed he didn't need to spend more money to replace it. However, he felt he had been wronged and we wanted to help. We gave him a very generous offer to replace the driveway as he had had a tough time with the previous contractors. Before conducting the demolition of his driveway we always inform customers that our quotes are based on what we know and what we can see of the previous work. We let the customers know up front that thicker concrete or the use of metal can change the quote based on how we must dispose of the material and then re grade the sub base for standard pour depths. Upon finding rebar and thicker concrete we had to rent a jackhammer which cost $850 for the day. WE DID NOT charge him extra for this which we normally would do because we wanted to help him out. However, when the customer decided not to use certain materials instead of giving him refund we used it as a normalizing for the jack hammer rental. We still lost money in that trade but again felt it right to take care of the customer. Upon completion he was happy. He had some concerns about the difference in color with the concrete and we told him this was normal as concrete will change color during its curing and told him to give it a few months to normalize. The concrete normalized and yet he still complained about some differences in color after the concrete would get wet. These would go away as soon as the concrete dried. The integrity of the concrete is perfect and the driveway does not have defects or ascetic issues out of the normal concrete curing. We have stayed in contact and even said we would come out to see it again in person. The concrete is in perfect condition and he unfortunately cannot be pleased. We stand behind our work and if something was truly wrong or deficient we would make it right. He got a great deal on this concrete and we have been more than communicative during this entire process. He has not been wronged and has been more than compensated. Had I run this as a normal job he would have owed me $1000 more than what he actually paid. CONTRACTORS BEWARE: this customer is not looking for good work but a way to take advantage of honest contractors who care for their customers.

5.0 Gwendolen W. Lyman, SC
5/29/2024

Very professional, kind, and diligent to ensure you are getting what you desire. Super friendly and quick to get the job done. I didn't have to wait weeks. DJ came out and within a week, job complete and looks amazing! High recommended!! Love the extended patio.

5.0 Gwen Watson Google Review
5/29/2024

Very professional, kind, and diligent to ensure you are getting what you desire. Super friendly and quick to get the job done. I didn't have to wait weeks. DJ came out and within a week, job complete and looks amazing! High recommended!!

Response from Company:

Thank you so much for your kind words, Gwen! I'm thrilled to hear that you had a positive experience with our services. We take pride in our professionalism and efficiency, so it's great to know that you felt well taken care of. Your recommendation means a lot to us! If you ever need anything in the future, don't hesitate to reach out. Thank you again!

5.0 Cheryl S. Sandy Springs, SC
5/9/2024

We used this company to install stamped sidewalks and a driveway. The installers were excellent and efficient. Our sales contact DJ has great customer service. I would highly recommend this company if looking for a driveway.

Photos

Concrete Service Pro LLC
7
Picture Framed Patio
5
Picture Frame Patio
13
Basketball Court

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