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Did what needed done.

This company stands behind their work. If you have any issues with the work they do it will he corrected in a timely manner.

Service was for my gas fireplace; not the installation of a tankless water heater. Representative was professional and courteous.

Professional and courteous.

I'll fill it out later

Apprentice made a few booboos, other than that. very knowledgeable and worked well with owner

Very professional

My situation was that I had to wait a week for parts, but when the time came, the work was done quickly and professionally. Alton also made some suggestions on other issues I had in my home. He's a busy man, but does a great job!

Quality work. Provided the services I needed and explained in detail the specifications of the project. Would definitely recommend!

This was to repair/replace a frost proof yard hydrant. Alton and Jose showed up the first day. Alton knew what he was doing. Jose finished the job from there. Jose failed to leak check the work before burying - that night big leak - 2 cracked fittings. Jose did come back and fix it within 4 days. 4.3 hrs for a cost of $675 seemed excessive. It's a job I would have done myself (and have done in the past), but recovering from rotator cuff surgery.

I was very pleased with the knowledge, honesty and pricing I received from Alton of Connect Plumbing. He did a great job and even saved me some money by not using a part I had purchased that wasn't needed. I especially appreciated the way he explained everything to us. We'll definitely call Connect again for our future plumbing needs.

The plumber that arrived was the nicest, most pleasant contractor! He did a great job, and is very honest about what can and cannot be done. He gave me good advice. I'm very happy with him! I've only hired one plumber years ago beside him and was very disappointed. The first plumber charged a lot of money, and didn't completely fixed my problem. Conn-ect Plumbing is great, but I think I was charged quite a bit; although, I really don't know what the going charge for plumbers is. I'm very happy and satisfied.

very personable, explained job in detail, very knowledgeable, spent time explaining stuff.

Conn-ect Plumbing was one of three recommendations. After talking with Julie (worth her weight in gold as their admin person – I know, I used to be one!) we selected them to come and give us an estimate for three specific bathroom plumbing issues. Alton came and, after discussing the issues, we agreed on a plan of attack. After all the ordered parts were received, we scheduled a Friday visit for the work to be done. We were pleased that all three issues were handled professionally and quickly, including testing the repairs. We happily paid the plumbing charges. Then, alas, I discovered that one of the issues had returned and called Conn-ect on Saturday. Left a voicemail for Julie, called and spoke with Nate Conn, and was assured that Alton would be here on Monday morning. Subsequently, discovered two other re-issues. On Monday morning, received a call from Julie that their 8 o’clock had cancelled and Alton should be here shortly. He came, I showed him the areas of concern, and he worked tirelessly until all three issues were corrected, which, due to the age of our house, included some creative problem-solving. He was truly concerned about having had to come back; he prides himself on not having callbacks. And, although I initially thought the hourly rate a little high, we were not charged for the callback. If we have future major plumbing issues in the future, we absolutely will call on Conn-ect.

Alton was very professional and personable. There was a flat rate for our type of repair which I thought might be a little high but it could be industry standard. He was right up front with what could have been causing the basement leak, and quickly found the actual issue which was a relief. He replace the damaged item promptly and we felt comfortable enough with the quality of his work that we will likely use him for all future plumbing needs.

Great job. On time, professional, quality work. Very pleased with the outcome.

Alton was great, very professional and he made sure repairs were cost effective.

A little pricey, but work was of high quality, performed in a timely manner.

Only did the work that was necessary!! Alton was great!!! I would have him do my project anytime!

Alton got the job done quickly and correctly. Even my dog liked him!

Great!

Satisfied customer

I have had Conn-ect out to fix several issues and they have been great each time! Julie is great to work with for scheduling and communication and Alton has always done great work. Can't recommend enough.

He was on time what I appreciate and explained what he was going to do. Very friendly!