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Connor Air Care, LLC

Heat Pump Repair or Service,

About us

C.A.R.E.S is a family owned and operated business that has been serving Northern Virginia families since 2006. Starting as a partnership, we expanded into a team of many colleagues and technicians to meet a surge in customer demand. All of our technicians are trained and certified to provide you the knowledge and quality service to take care of your needs. Building strong client relationships is our highest priority and we work hard with our clients to engender complete trust. We know the slightest fluctuations in temperature can have drastic effects on comfort and take special care to ensure that, so no matter what your situation is, we will work hard to keep your home as comfortable and productive as possible. We are always looking to expand and welcome any new customers using any of our services.

Business highlights

Emergency services offered
20 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 29 reviews
Faith S.
Apr 2021
5.0
Yes, I recommend this pro
$900
CARES was great! They were on time, professional, and had our house working again. We didn't know we had a clog in our water heater, but as soon as they serviced it, the water was fantastic! I highly recommend. We had a new return vent and an extra vent added to a poorly ventilated room, and they were priced very well and able to do the job quickly. We will be using them from now on.

Charlotte F.
Jan 2021
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
they were kind, efficient, and quiet as they did their job

Amanda J.
Sep 2020
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
The workers that came to my house were very knowledgeable and friendly. I would definitely recommend them to others.

Clifford L.
Sep 2020
3.5
Yes, I recommend this pro
$1,200
Very expensive.

Paul B.
Jun 2020
5.0
Yes, I recommend this pro
$500

Augusto R.
May 2020
5.0
Yes, I recommend this pro
$1,300
Technician were really amicable. They assisted with getting warranty support and parts.

Karen B.
May 2020
5.0
Yes, I recommend this pro
Quick response. Courteous and knowledgeable.

David O.
May 2020
4.5
Yes, I recommend this pro
Tommy was outstanding. Prompt, courteous and thorough. Very helpful. Connor a little expensive but probably comparable. I called them because Consumers Choice who installed my Carrier system originally kept coming back and were expensive without fully resolving dripping coil system. They also did not mention that any work done was for system under warranty, which it should have been at time of work. So would not recommend Consumer s Choice. Connor was good, though.

Stacey F.
May 2020
5.0
Yes, I recommend this pro
Took time to explain issue and provided quality work.

Gene K.
May 2020
5.0
Yes, I recommend this pro
$90
The technical information was outstanding, informative and timely. The fellow who came to our house, Gene, was very knowlegeable and great to discuss the options now and for the future. As an instructor in his field, he proved to me he knew what he was doing. He provided pertinent recommendations, and gave me a lot of trust in both him and Connor Air. I know who I am going to call again when needed.

Charlotte F.
Apr 2020
5.0
Yes, I recommend this pro
Eugene was excellent from sales through installation. The workers arrived and worked efficiently on both the new heat pump and new furnace and thermostat.The team made me happy I had called Connor Air.The Waranty info was explained in an easy to understand way.I recommend Connor Air and their fabulous crew if you need repair or install.

Bob D.
Apr 2020
5.0
Yes, I recommend this pro
$325
Great job

Candida D.
Apr 2020
5.0
Yes, I recommend this pro
Prompt, efficient, knowledgeable

David G.
Apr 2020
5.0
Yes, I recommend this pro
$327
Very happy with the work. They were very good about social distancing. They took there time to talk through the issue and fixed it on the spot.

Brad J.
Feb 2020
5.0
Yes, I recommend this pro
$2,500
Great communication, efficient, prompt, very polite and neat.

Richard S.
Jan 2020
5.0
Yes, I recommend this pro
They did a first rate job! I would use them again.

Shirley S.
Jan 2020
3.5
Yes, I recommend this pro
$475
The value is undesirable.

Ted G.
Nov 2019
5.0
Yes, I recommend this pro
Tommy was fantastic. Went the extra mile.

Scott S.
Aug 2019
4.0
Yes, I recommend this pro
$275
-

FRANCISCO G.
Jul 2019
4.5
Yes, I recommend this pro
$200
0

Debra H.
Jul 2019
5.0
Yes, I recommend this pro
I am a new homeowner so I know nothing about Central A/C. My technician was super helpful in getting the unit up and running and teaching me proper maintenance. Thanks!

Dan G.
Jul 2019
5.0
Yes, I recommend this pro
$285
Mr. Kea quickly diagnosed the problem and installed a new capacitor.

Chris B.
Jul 2019
5.0
Yes, I recommend this pro
$355
Connor Air Repair Express Services (CARES) is exactly what the acronym says, they CARE about their customer base. I really liked the fact that they offer Saturday/Sunday service calls at regular price (no additional Emergency Service fee). The technician (name, Loc) was a blessing, he was professional, wore booties when entering the house and described every step of the way what he was doing and what he found during his diagnosis of a bad Capacitor on my outside A/C unit. He did not try to up-sell me by stating that I needed a brand new outside A/C unit like contractors have done to me in the past. He actually complimented me on how well the unit was running for it being 14 years old. He was polite, professional, and friendly. He took care of the job swiftly and was done in about 45 minutes. I will definitely be calling CARES for any future services I might need. The only MINOR downside was the price, the part was literally about a $30 part from Home Depot and it cost me $215 but I understand it costs to have it on the truck, the gas, and the labor from the qualified technician but I still thought it was pricey. Although on the flip-side, the company saved me thousands of dollars from replacing the entire A/C unit so I definitely will not complain.

Carol B.
Jun 2019
5.0
Yes, I recommend this pro
Ryan and Sam, the installers, were excellent

Brit B.
May 2019
4.0
Yes, I recommend this pro
They are responsive and get the job done, quick and efficient, patient with all of my questions
Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Connor Air Care, LLC is currently rated 4.8 overall out of 5.

Connor Air Care, LLC accepts the following forms of payment: CreditCard

Yes, Connor Air Care, LLC offers free project estimates.

No, Connor Air Care, LLC does not offer eco-friendly accreditations.

Yes, Connor Air Care, LLC offers emergency services.

No, Connor Air Care, LLC does not offer warranties.