Constellation Home

I've been a Constellation Home customer for years, and I'd like to share my honest experience. If you're not in a hurry and don't mind waiting for service, this company might be fine. But if you need timely repairs, I strongly advise you to think twice before purchasing their service plan. My air conditioner broke on June 20. A technician came out the next day, June 21, and confirmed the compressor needed replacement. The part was ordered the same day, and I was told it would arrive by June 25. Since then, I've called daily. Each time, the receptionist tells me, "It's coming today." I've repeatedly asked to speak with a parts manager and was promised a callback--yet I only received one call, on June 27. As of today, July 2, the issue is still unresolved. Meanwhile, my elderly parents have been living in extreme heat during a heatwave. Please think carefully before signing up with this company. If you expect timely service, this may not be the right choice. I will be sharing this ex

I'm about to delete this frigging survey if it keeps telling me to add TEXT!!!!!

Very nice guys. Even did all clean up.

Great value for your money.

Fast friend service at the best price in town. Their competition told me, " we can't match their price"