Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Continental Carpet Care, Inc.
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,
About us
Here at Continental Carpet Care, Inc., we pride ourselves on professionalism, attention to detail, and a dedication to our clients' wants and needs. We will not leave a project until you are 100 percent satisfied. We've been in business since 1989 and our customers keep coming back because we offer incredible service. We clean new spots and stains for a period of 30 days after a cleaning for free. That's our guarantee. We accommodate our customers schedules, not ours. Feel free to give us a call! You will be happy you did!
Business highlights
Emergency services offered
37 years of experience
Services we offer
Carpet Cleaning, Emergency Water Damage, Pet Odor Removal, Tile and Grout Cleaning, Upholstery Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 10% | ||
| 3% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 40 reviews
Sam A.
Nov 2022
Carpets or Rugs Clean at Home
Great
Lee C.
Oct 2020
Carpets or Rugs Clean Offsite
good response time in picking up the returning the carpets
Response from Continental Carpet Care, Inc.
"Thank you for your kind words."
Nancy K.
Aug 2019
Carpets or Rugs Clean at Home
The carpets look beautiful. One suggestion would be for them to provide pads under the chair feet until the carpet dries.
Response from Continental Carpet Care, Inc.
"Since 1989, our customers keep coming back to us because of the excellent quality, customer service and value that we provide. Our goal is to always provide the best service we know how, which we thought we attained. I am sorry that you feel that we did not attain this goal. As to pads, we always use them if the customer requests them. We appreciate the opportunity to serve your carpet cleaning needs. Thank you."
Marsh K.
May 2019
Carpets or Rugs Clean at Home
They were prompt and easy to deal with.
Raymond C.
Oct 2018
Carpets or Rugs Clean at Home
Review by Raymond Chong in Issaquah, WA --Mike, the president of the Continental Carpet Care came to my house and did the job himself. A job was well done. He has done a great job all around. Now my carpet looks like new. I will recommend this company (Continental Carpet Care) to anyone. Great work!
Response from Continental Carpet Care, Inc.
"We make every effort to provide our customers the kind of experience you had. We are so glad that you were happy with the quality of our work and our customer service. Thank you for your kind words. If we can be of further service, please do not hesitate to contact us."
MOHAMMAD Z.
Oct 2018
Carpets or Rugs Clean at Home
very friendly and did a good job of cleaning our carpets
Response from Continental Carpet Care, Inc.
"Our goal is excellent quality,customer service and value, which we thought we attained. If we could have done more, please let us know. We want to make sure that we did everything possible to make your carpet cleaning an excellent experience. Thank you."
Rick T.
Sep 2018
Tile & Grout Cleaning
They did a great job
Response from Continental Carpet Care, Inc.
"Thank you for your excellent review. Let us know if we can be of further service."
Liz D.
Aug 2018
Carpets or Rugs Clean at Home
A great job all around. A little pricey. Other than that, perfect.
Response from Continental Carpet Care, Inc.
"Thank you for your excellent review of our company. I am extremely glad that you were happy with our service."
Delores H.
Jul 2018
Carpets or Rugs Clean at Home
Very good and efficient in their work and friendly workers. They did a wonderful job on cleaning the carpets and removing spots. We will recommend this company to future buyers of our home. Great work!
Response from Continental Carpet Care, Inc.
"Thank you so much for your excellent review of our company. We have, since 1989, attempted to make every carpet cleaning job a great experience. We are happy that we achieved this goal. We look forward to your future referrals and we wish you the best of luck in your future endeavors."
Beth G.
Jul 2018
Carpets or Rugs Clean at Home
Continental Carpet made it easy to schedule an appointment and answer any questions. Mike showed up on time, was very professional and made my carpets look so clean, despite pet stains. I also had 2 area rugs cleaned. I would highly recommend this company!
Response from Continental Carpet Care, Inc.
"We make every effort to provide our customers the kind of experience you had. We are so glad that you were happy with the quality of our work and our customer service. Thank you for your kind words. If we can be of further service, please do not hesitate to contact us."
Norio D.
Jul 2018
Carpets or Rugs Clean Offsite
Employees were polite, helpful and honest. Price was reasonable. Work was very good. ND
Response from Continental Carpet Care, Inc.
"Our goal is excellent customer service, which we thought we attained. If we could have done more, please let us know. We want to make sure that we did everything possible to make your carpet cleaning an excellent experience. Thank you."
Lance M.
Jun 2018
Carpets or Rugs Clean at Home
on time , courteous and professional,carpet looks great will use again
Response from Continental Carpet Care, Inc.
"Thank you for your kinds. We strive to make sure that our customers have an excellent carpet cleaning experience and we are glad that you did."
Kevin H.
May 2018
Carpets or Rugs Clean at Home
The quality of work was above expectation. I had stained carpets Including someone who had ground tile mortar into some carpet. They got the old carpet clean. I didn’t expect it would would with remodel grime ground into carpet. Even with heavy staining in half the house from previous owners Large dogs all came clean. Just under 1000sq ft of Carpet in 1.5 hours of work, two hours total. The co owner of the company was my provider on this day and he came out on a Saturday of a holiday weekend to help me get my house cleaned. The customers service was great communicating via home advisor chat, text and phone combination making it easy to work into my hectic schedule
Response from Continental Carpet Care, Inc.
"We make every effort to provide our customers the kind of experience you had. We are so glad that you were happy with the quality of our work and our customer service. Thank you for your kind words. If we can be of further service, please do not hesitate to contact us."
Barbara V.
May 2018
Carpets or Rugs Clean at Home
Response from Continental Carpet Care, Inc.
"Thank you for the excellent review. I am glad that we could be of service."
Amy S.
Apr 2018
Carpets or Rugs Clean at Home
Continental Carpet Care was excellent! Not only did they do a great job cleaning our carpets, their customer service was wonderful, too, from the initial call to the guys doing the cleaning. Very courteous and professional from start to finish!
Response from Continental Carpet Care, Inc.
"Its customers like you that make it worthwhile. Thank you."
Peggy C.
Apr 2018
Carpets or Rugs Clean at Home
I had two bedroom cleaning by Mike. He and his helper show up earlier before the appointment time. The cleaning took 20 minutes. It was painless and easy. I have my rooms carpet cleaned and looked great. I will hire this company again.
Response from Continental Carpet Care, Inc.
"Thank you for your kind words and excellent rating. It's customers like you that make it worth while"
Cynthia M.
Mar 2018
Carpets or Rugs Clean at Home
Very good results for reasonable price. My older carpet looks great! They were very knowledgeable about how to extend the life of my carpet & great ideas for replacing when that time comes.
Response from Continental Carpet Care, Inc.
"We make every effort to provide our customers the kind of experience you had. We are so glad that you were happy with the quality of our work and our customer service. Thank you for your kind words. If we can be of further service, please do not hesitate to contact us."
Tim S.
Feb 2018
Carpets or Rugs Clean at Home
Professional, punctual, friendly and cheaper than the original estimate. Carpets look great and got some good advice on dog messes. Thanks guys! 5 stars all around!
Response from Continental Carpet Care, Inc.
"Thank you for your kind words and excellent rating. It's customers like you that make it worth while."
Phie T.
Feb 2018
Carpets or Rugs Clean at Home
Response from Continental Carpet Care, Inc.
"Thank you for your excellent rating. We look forward to serving your carpet cleaning needs in the future."
Alexa A.
Feb 2018
Carpets or Rugs Clean at Home
I have used Continental Carpet Care consistently for years! Great service and exceptional results time and time again. Love supporting family owned businesses too. Highly recommend!!
Andrea W.
Jan 2018
Carpets or Rugs Clean at Home
Great service. Great results. Will use again. Highly recommend.
Mark D.
Jan 2018
Carpets or Rugs Clean at Home
"Everything included in the quote" is not true. Spot removal is still extra.
Response from Continental Carpet Care, Inc.
"I am very happy that you felt that we provided excellent quality and excellent customer service. That is what we strive for. However with respect to the value, you were not charged for spot removal. As a matter of fact the actual cost to clean your carpets was less than the estimate. As in any business, there usually is a charge for additional services , which we did not provide. We provided deep cleansing carpet cleaning, which included all spots that were not pet urine based. As always, we stand behind what we do and if you need us to come back, please let us know."
Judy F.
Jan 2018
Carpets or Rugs Clean at Home
they came when scheduled and the two gentlemen did a great job.
Response from Continental Carpet Care, Inc.
"We strive to attain exactly what you experienced. Thank you for your kind words. If we can be of further service in any way, please do hesitate to contact us."
Shannon M.
Jan 2018
Carpets or Rugs Clean at Home
Showed up on time, did great work, all on short notice, and for a very reasonable price!
Response from Continental Carpet Care, Inc.
"Your kind words are very much appreciated. If we can be of further service, please do not hesitate to contact us."
Leslie S.
Jan 2018
Carpets or Rugs Clean at Home
very professional, on time, great customer service, beautiful results
Response from Continental Carpet Care, Inc.
"Thank you. It?s customers like you that make it all worthwhile. Please let us know if we can be of further service."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Continental Carpet Care, Inc. is currently rated 4.8 overall out of 5.
Monday: 10:00 AM - 3:00 PM
Tuesday: 10:00 AM - 3:00 PM
Wednesday: 10:00 AM - 3:00 PM
Thursday: 10:00 AM - 3:00 PM
Friday: 10:00 AM - 3:00 PM
Saturday: 10:00 AM - 1:00 PM
Sunday: Closed
Continental Carpet Care, Inc. accepts the following forms of payment: CreditCard
Yes, Continental Carpet Care, Inc. offers free project estimates.
No, Continental Carpet Care, Inc. does not offer eco-friendly accreditations.
Yes, Continental Carpet Care, Inc. offers emergency services.
No, Continental Carpet Care, Inc. does not offer warranties.