Reviews
4.170 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 19% | ||
| 9% | ||
| 1% | ||
| 10% |
Showing 1-25 of 70 reviews
Mike B.
Jan 2026
Google Review
Very professional and exceeded my expectations!!
Melissa C.
Jan 2026
Google Review
Great communication. Worked around my schedule. Came in at a lower price than the other big name company. The door is exactly what I ordered. It looks and operates great. I would do business with them again
Team B.
Jan 2026
Google Review
Contract Exteriors replaced the siding on my home in Myrtle Beach. Start to finish, by far and away the most professional company I have worked with in the care of my home. Estimate was on time, thorough, and reasonable compared to other estimates I received. Prior to the work beginning Brooks planned everything out with additional reasonable recommendations. He then kept me informed of progress and plan for the days ahead. I really felt like I could trust him and Contract Exteriors. Work was high quality and my home looks amazing! Will definitely plan to use them again for future work.
Cheryl L.
Jan 2026
Google Review
Contract Exteriors did a very professional job from start to finish. The work was done on time and the craftmen were hardworking and skilled. Contract Exteriors kept us in the loop from start to finish. I would recommend this company.
Scott A.
Jan 2026
Google Review
Wonderful experence
Great staff
Chris P.
Sep 2023
***Warning, Warning***Caution, Caution***: DO NOT ENTER INTO A CONTRACT WITH THIS BUSINESS. After 3 failed town inspection reports and unwillingness to cover all rework costs for their lack of quality workmanship and non-compliance damages, we are stuck paying a bill 50% higher than the original contract amount. Unsupervised crews, 3 project leads quit, and fails to pay subcontractors after they pocket your money. Please heed this warning. It's a game. They perform crap work, ask you to sign an agreement to release their liabilities at an amount so low and below justified costs its unbelievable. Think of this, if they settle and you can not call out their poor-quality workmanship how does the BBB ever rate this business accurately? Just think of this when accomplishing further research on them! Stay away! Attached is just one pic of many of poor workmanship. Finishing nails used to hold up our stairs!!
Bryan T.
Sep 2021
The quality workmanship of the crew was evident from day one. However, customer service by the project management was something else. Our project was nearly completed... only 2 small finishing tasks to go. Both tasks could have been completed in 2 hours or less. A month and a half later they were finally done! Luckily, I stayed on top of them with constant texts, emails, phone calls, and even an in-person visit to the office. Constant promises to come this Friday or the first of **next week** were always given but never delivered upon.
Response from
"Bryan, we do apologize that we were not able to close out your project as planned. As you know, we experienced a shortage of staff during that phase of your project and had a difficult time closing the loop on those last couple of items. I am glad that you are pleased with the end result, and hope that you will be able to enjoy your deck for years to come!"
Patrick C.
Jul 2021
I hired Contract Exterior in August 2020 to replace a skylight that had been leaking but had since been repaired, as well as to replace two attic vent fans that were older and not functioning properly. As of July 2021 (10 months later) I have a leaking skylight and only one working fan. The contractors that showed up to do the work threw garbage in my pool as well as tossing chicken bones in my yard where my dogs could have choked on them. After reviewing the security video footage with the project manager, he assured me they would not be doing any more work on my project. The work itself: The framing of the skylight itself was terrible with nothing being square, and the structural nails being nailed into the drywall. It was a mess. After e-mailing the manufacturer of the skylight Velux and confirming that it was not installed correctly, they sent out new contractors to redo the framing. As for the vent fans, one of the fans was installed all dented up, and neither of them worked as installed. They agreed that they would order a replacement for the dented fan. When I called back the first time I noticed the leaking window in March, the project manager admitted that he had forgotten about the fan, and would get it ordered. Several contractors showed up to caulk the skylight, but none of those repairs stopped the leak. In April another set of contractors was sent out, and they replaced the dented fan with a new one, but they did not hook up the electric. In May, Contract Exterior sent out another contractor to take a look at the skylight, and that contractor told me that it looked like it was not installed correctly. In June I got a single e-mail saying they would try to send someone out to fix the skylight, but that never happened. They have gotten harder and harder to contact, with an answering service taking messages for them, and no one returning calls.
Annette H.
May 2021
Put down payment Dec 1. Waited three-four months for work to begin no communication. I called regularly trying to receive information. They did great work once they were here. The final problem was the clean-up of the work site. The project manager had to finish it up.
June W.
Oct 2020
Dependably is bad, they are a very poorly run company. I would never advise anyone to hire this company.
Kelly S.
Jun 2020
We had a deck replaced (down to the joists) with composite decking, side rails and base enclosure. The installation crew was thoroughly professional and efficient. All the joists were covered in waterproof tape before the decking was installed. Not only was the distance between planks carefully measured, the location of every single screw was also precisely measured. The result overall is a "show-stopper," even better than I had expected. The price was on the high side, so I wavered on the rating of "value for money," ultimately going with the "value" end.
Patty N.
Jun 2020
They were very professional! The roofing quote & warranty details were presented in an email & in a paper folder with every detail covered. Responded to all questions quickly. They offered the most reasonable price for the job. The crew was careful of our property & cleaned up after themselves. Came by & reviewed the finished product for any questions or concerns. Excellent service! Lauren is extremely helpful. Highly recommended!
Charley H.
Jun 2020
Total professionals - no hidden surprises, detailed contracts with finish dates, superior materials expertly used, crews are hardworking and proficient, immediate responses and remedies and extraordinary knowledge of products and solutions. Could not ask for a better company.
Bob C.
Jun 2020
The Hardie Plank installation went very well. They crews were finished with the work faster than I thought they would be. It looks great and we have received many complements on it.
Response from
"Thank you for your kind review, Bob! You were a pleasure to work with!"
Jeffrey B.
Mar 2020
Hired them paid them half down They never showed up to do job. Trying to get my money back. Not a dependable or trustworthy company Would never recommend them to others. Beware
Response from
"Hello Jeffrey B., As we have discussed, when we attempted to start your project, you refused the delivery of the materials. You then cancelled your contract, and we have since refunded your monies, per contract. Because of this, I am not sure what you are referring to in your "review". If you would like to discuss this further, please call our office at 843-357-9234. Thank you."
Diana R.
Dec 2019
Installed a small, ground level deck which was well constructed. Due to simplicity of project, I feel price was on the very high end. However, they were able to get it done within about three weeks.
Jimmy P.
Oct 2019
nothing else
Heidi D.
Sep 2019
They were very attentive to my questions and concerns.
Keith S.
Sep 2019
they show up when they say, they do a fantastic job very professional great price, have recommended them to others in my development
Gerald P.
Aug 2019
They were very messy. Lots of nails on the ground. They did not respond to our phone calls. Roof gravel all over to track into the house.
Charmaine T.
Jul 2019
Excellent crew.
Marcos S.
Jul 2019
Roofing experience
Dorothy E.
May 2019
We were extremely pleased with the professionalism and efficiency of the roofing team. They showed up on time, were diligent regarding removal of old roof and pick up of nails, and did the roof in sections, so that weather would not be a factor. The job was done as it was explained to us up front, so we knew what to expect. Our supervisor, Patrick, followed up with the crew and us daily. He has even followed up with us since the completion regarding some questions we had. He delivers top notch customer service and communication. Thank you for a job well done!
Scott S.
May 2019
Hired these people twice. First time took over 3 months to complete a siding and roofing job. But gave them the benefit of the doubt due to a lot of weather factors, supplier issues and a myriad of other excuses. Work OK. Hired again to replace some wood trim with Harditrim. Price was exorbitant, taken over three weeks for a -- 1 day job-- their assessment. No end of excuses. Came repeatedly on days I specifically said they could not (Fridays), and worst of all, the quality is horrible. Could have hired much better at the home appliance store for less than half the cost. Will not use again.
Ed P.
May 2019
I specifically asked for at least one English speaking worker and they said there would be one. Not one of the workers spoke English. This is why I gave them a 3.