Core Exteriors, LLC

Unfortunately we have had a very poor experience with this company. Our biggest issues revolved around communication, integrity and quality of workmanship. Our project happened to fall around winter time, so we had approval for repairs but did not have the weather to complete them. When the weather improved, there was not any communication from the company and it was not until we reached out that we found our representative had left this position and our project was sitting idle without anyone assigned to it. This reactive instead of proactive approach quickly became a frustrating pattern of communication. From missed appointments to schedule changes without notice, we found this company to be very disorganized. The next issue we had was when we had this company quote a paint job for our home. Our experience during the consultation with their painter was very positive, but when we received our quote, our jaws hit the floor. We own a 2 story 2700 square foot home with a detached 3 car garage. Our quote was $22,000... We had this project quoted by over a dozen other contractors all with high ratings in the area and all of them were between $7000 - $11000. After questioning them on this, we were told that they use a high quality painter and that "they were glad we found someone we could afford". So, in addition to insulting us, they took a hit on integrity there. You are not worth double the cost of the most expensive contractor I could find. Ended up hiring another company that did a fantastic job with the exact same paint for ~$8000. The next issue we had was damage / respect to our property - pictures attached. The roofers gave little care to where the old roof was thrown and threw it right on top of our plants and hot tub cover. In addition to that we found damage to our paint, tears in our hot tub cover and multiple screens that were torn. No issue with damage - accidents happen, but this should not be something the customer has to find after the fact. There clearly was no post inspection and no best practices on where to toss trash. To this day, we are continuing to find stickers from the new roof panels and trash all over our yard. Thankfully I had taken pictures of our property beforehand. This did however again result in dozens of calls between our rep and even their CEO to be resolved. In the end, we were frustrated, but the company did replace our damaged plants and repair our screens. And finally, the issue that we are continuing to battle today is a concern with the roof decking. We were told that this was inspected and found to be in good condition, however we have found a few areas on our roof that are now sinking in, which indicates that it was not thoroughly inspected and that the decking is potentially rotted. I have reached out over a dozen times and left several messages asking this company to simply inspect the areas to ensure we are ok. We were told twice that someone would come out to look and that never happened. Now, it is radio silence. We are now facing the fact that we will have to hire another contractor to fix their mistakes. Unfortunately I cannot recommend this company to anyone for any service. We have been met with extremely poor communication, very poor workmanship, unprofessionalism and a lack of integrity. I urge Core Exteriors to work on clear and transparent communication moving forward and to focus on proactive actions rather than reacting to or simply ignoring mistakes.

They were able to meet me just about anytime to discuss the process and get the project going. When the project was they did a good job in making sure it was done right.

Brandon made a potentially stressful repair easy. The whole process was seamless. They handled the insurance and paperwork for me, and all work (new roof, gutters and siding) was done and completed as promised. I highly recommend Core Exteriors.

Returned all my calls or texts the same day. Excellent work and high quality materials used. Branden was good to work with and helped us through the all the variance, building permit, and planning for the deck.

If I could give them 10 stars I would! Branden took control of our insurance claim and made the whole process very simple. A-1 customer service. This company is the only one I will use for all of my future projects. Hire them with confidence.

Wonderful experience from quote to completion! Less than a week from inquiry to new roof. Price was competitive but we felt the quality of materials and the way Core Exteriors stands behind their product was the tipping point in their favor. Top notch personnel from salesman to installers! Would not hesitate to recommend them to anyone looking to reroof their home!

Brendon and team were great - quick work, met all my expectations and beyond!

They worked very hard to fit into our budget. Once the rain stopped, they finished quickly.

I appreciate their no b.s attitude on offering the best products as their standard not trying to originally quote low and up-sell you during the process. Branden and Bob were transparent with the whole process and very helpful with any questions or concerns I had. In the end, I am more than happy with the product and service I received from Core Exteriors.

Showed up promptly, very informative and willing to work with me. Kept me up to date on the work to be done.

Done on time

They swept the smallest stuff they were on time and very professional.

These are guys I have never met before and after this project I would consider them friends. They are personable and provide great quality work. Everything I thought would be an issue was never more than a phone call away. They were very on top of things. Its hard to find people as good as they are!

Quick response time. Came out on a Sunday before a snowfall to re-install a furnace pipe protector on the roof.