Correct Roofing and Construction, Inc.

Called Sam with a roof repair job needed as a result of a home inspection. They were out the next day with 4 guys and had it done within hours. Absolutely perfect job, even went above and beyond to make sure all issues were taken care of. A super reasonable price, too. Found out they do more than roofs, so we are having them take a look at more work we need done when we get into the new house. Many thanks to the crew, as it was in the 90's when they were up there!

Our family is highly satisfied with the attention to detail that Correct Roofing poured into restoring our home. Correct Roofing definitely takes pride in the work that they do. Moreover, it was clear throughout the entire process on what type of work was optional but optimal to have our home be the most efficient in terms of energy savings and protection from the elements. Lastly, all our concerns as work was completed were addressed even if it was them adding to our understanding of how certain fixes were done and why. First speaking to their attention to detail. We hired Correct Roofing after they were highly recommended by one of our family members. Our home was damaged after a week-long exposure to wind, hail and rain. My wife and I noticed damage to the ceiling of our nursery. I had four different contractors review the damage, but most did not want to review the home for further damage until our insurance company approved a claim. Except for Sam from Correct Roofing. Sam was the only person that crawled through the attic with me to review other parts of the home for other hidden parts that were damaged because of the storm. Sam also walked me through the entire house and explained to me how the claim process typically works in language that I could understand. Throughout the process I felt that his team were also advocates in providing small details that gave it a human touch. For example, they installed trim around the attic access and the skylights. These were small items that werenâ t asked for but very much appreciated to increase the aesthetic appeal of our home. Thank you so much Correct Roofing for those small details. Secondly, it was my experience that the team at Correct Roofing did an excellent job at communicating throughout the entire process. I was clear on what work was going to be done and when it was going to be done. Also, I was very aware of what work was covered and what work would be ideal for our home to be at its optimal performance. For example, one thing I did not know before the start of the project was how baffles worked and why they were important. Sam fully explained the benefits of having baffles but also gave me the time and the choice to have them installed as they were not covered by insurance. We ended up paying for the baffles because we believed it would be beneficial to have them installed but we always felt empowered that we knew we had a choice in installing them or not. This is one of several examples of how well they communicated to us throughout the process and how we always felt the power to choose. In the end, our house feels warmer both physically and emotionally because of the consultative approach Correct Roofing provided us with. Lastly, itâ s refreshing to know that people take pride in their work. For example, when the siding was replaced on the garage there was an accidental nail nick on wiring to one of the lamps which caused a loss of power to the garage. When I mentioned it to Sam, he quickly sent Don over to fix the issue. Not only did he happily fix it, Don also took the time to teach me how the electricity was wired. I mention this because now I know how to trouble shoot electrical problems which is valuable as a homeowner. Furthermore, I also had a concern with water leaking from the siding. When I mentioned it to Ginny, she quickly paged the contractor who was going to be on site anyway. They took the time to pull the siding to show me that it was completely dry, and the siding was doing its job. I now know that siding has whatâ s called weeping holes which is useful to release any moisture away from the home. In our case, the moisture was caused because that part of the house is near our laundry room which is creating some moisture but is being released by the siding.

I re-roofed my property in 2007. The roof is leaking around the flood lights and through the sun-roof. I tried to get another roofer out to repair the roof and was given an estimate that was over my insurance deductible, so I called the insurance agent who came out and inspected the roof. The roof is not covered under the insurance because I was told (and have the letter) that the roof has installation issues. "You do not have any storm related damages to the roof. I found, what was told to you previously, that the roof has installation issues. " I made an appointment with Correct Roofing for the next day, but they didn't bother to show up. I received a call from them the previous day telling me the insurance estimator wasn't qualified to make that determination. They didn't have the knowledge to explain the intricate problems concerning my roof repair... I'm still waiting. Update (11/22), after the BBB contacted them, they are willing to fix the roof at my expense. He is misrepresenting the truth that caused the problem. He claims the plywood is not under warranty even though I have a 30 year warranty on roofing materials.

The work that was performed by Correct Roofing & Construction was better than I could have ever imagined. The crew was very friendly in addition to providing quality and superior work.

Sammy came and gave me a quote on fixing some miscellaneous gutter-related issues. He showed up exactly at the promised time to look things over. He made some excellent recommendations in terms of how to get everything in proper shape. He even spotted a few things related to wood trim on my house that I hadn't noticed, but were clearly issues! He was able to include those issues in the quote for me. Sam got the complete quote together within a couple days and they were able to schedule the job for within a couple weeks. They finished the job today and did a great job. The guys worked really hard and seemed really invested in getting all the issues fixed properly. All the work looks great. I will certainly use Correct Roofing and Construction again for future issues. I highly recommend them.

Promised follow up to plug holes from removing downspout. Still waiting.

na

This company is amazing and beyond professional! From our first contact on every conversation has proven this is the BEST COMPANY in all if Lake and Mchenry Counties. They know their business and will take care of each customer just like they are family. They have certifications and documentation showing that the industry professionals have the same confidence in the work and services they provide. If you want your home taken care of by a company that will do the job correctly, professionally and for a fair price this is the company to choose! Every employee is a trained & certified!

The owner of the company Sam is on top of everything, he is always checking on the job, making sure everything is running smoothly. Just overall does outstanding work!