Countertops by Nathan

4.8 |95 Verified Ratings
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Countertops by Nathan

4.8 | 95 Verified Ratings
Write a Review
View Service Area

866-907-6595

2788 Cedarville Road
Goshen, OH 45122
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Profile
Countertops by Nathan

Service,style,quality

Countertops by Nathan specializes in planning, installing & upgrading your kitchen with visually creative solutions. My hands-on approach gives you exactly what you wish without the hassle of the big box stores.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cincinnati
  • Covington
  • Newport
  • West Chester
  • Hamilton
  • Fort Thomas
  • Fairfield
  • Erlanger
  • Monroe
  • Bellevue
  • Florence
  • Loveland
  • Middletown
  • Xenia
  • Washington Court House
  • Batavia
  • Hebron
  • Maineville
  • Melbourne
  • Latonia
  • Silver Grove
  • Amelia
  • Oxford
  • Williamsburg
  • Kings Mills
  • South Lebanon
  • Morrow
  • Ross
  • Chilo
  • Mount Orab
  • Blanchester
  • Cleves
  • Wilmington
  • Lebanon
  • Miamitown
  • Milford
  • Harrison
  • Ripley
  • Waynesville
  • Mason
  • Felicity
  • See All >

Services Offered

Cabinets
Countertops
Related Services Available from Other Pros >

Website

www.countertopsbynathan.com

Areas of Expertise

  • Solid Surface (Corian) Countertops - Install
  • Solid Surface (Corian) Countertops - Repair

Product Brands Used

  • Dal-Tile
  • DuPont Building Innovations
  • Formica
  • Wilsonart
  • Mont granite
  • Corian, Hi-macs, Livingstone

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2008
Memberships & Affiliations
  • Angie's list
Awards
  • "Pulse of the City" Star award in customer service for the second year in a row.
Screening
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

I chose to work in this industry because I love what I do and im good at it..

We started in this industry in 1993.

We describe our business as Well established

 
Profile Photos Ratings & Reviews
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Photos
Countertops by Nathan

My Work
4 Projects
  • Caine
    1 photo
  • Schmit
    2 photos
  • Cox
    2 photos
  • Harvey
    2 photos
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Ratings & Reviews
Countertops by Nathan

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 95
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5.0   |  
Review by in Cincinnati, OH
From the moment of contact (info and scheduling with Connie) to job completion (Nathan and Scott) 5/5 stars. They are experts, professionals, and great people! Very happy with work completed. I received an on site quote for additional work and have requested another project quote as well.
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5.0   |  
Review by in Cincinnati, OH
In performing my due diligence, I contacted---or attempted to contact---about 5 countertop vendors. Some wanted me to come in and talk with them - they did NOT want to come out to see me any my area of work, which was my kitchen that I was totally remodeling.. Nathan was quick to call me back and set up an appointment - around my schedule. He was prompt and brought actual samples. We talked about countertop options....I had wanted quartz, but we ended up with granite and am I glad we did. The next step was to go and pick out the granite. I took a colleague from work and we had a blast! The lady there was extremely helpful - lot of good choices, but with the floor sample and color scheme I had with me, I was able to choose a slab that had a unique pattern (later became part of my 3 x 5 island). A man came out and laser measured everything.....I was present and was concerned that I hadn't had all my appliances installed yet. No problem. On the day of the actual install, Nathan and crew took less than a day to remove the old C-Top, install a new garbage disposal (I had bought), a new granite sink and the new C-Top and Island (I had built). I came in from work to review and pay the balance. When I walked around the corner, I was totally blown away....WOW---It was BEAUTIFUL!!!!!! It was better than I expected!!!!We settled up and I complimented him for his attention to detail, cleanup and overall positive attitude. I would highly recommend Nathan for his high quality work. It is hard to find an artisan these days who not only responds, but takes great pride in his work. Thank you Nathan! Randy
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5.0   |  
Review by in Cincinnati, OH
They were prompt and very clean. We received a call if there were any changes to the promised schedule.
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2.0   |  
Review by in Cincinnati, OH
We contacted Countertops by Nathan in the first week of May 2017. Nathan came to our home for an estimate and consultation as to what we were looking for and we went over our options such as a corner cabinet, new sink, countertop, pantry, and valances for the stove area and over the sink. Nathan showed us samples and booklets of styles to choose from. We chose our kitchen based on what he offered through these tools and through verbal instruction. Needless to say, and sadly, we found out that we were somewhat "small potatoes" for this contractor. We had a very tedious time in getting a start date from Nathan after giving him 60% down, and when we continued to press for times and dates, the process seemed to slow down even more. When we finally secured a date, July 10th, this too was moved out further and Nathan blamed the distributor. He claimed that "They've had an employee walk out which is why your cabinets haven't been shipped."...Little did Nathan know, that we had been in touch with River Run a few times. They had never had any such "walk out" with their employees. When the job DID finally begin, we got nothing from this contractor that we spoke about or agreed to in full. Instead, we received shotty work and stretched out time constraints in that his work was full of excuses in being done correctly and in a timely fashion. When we cornered Nathan on issues arising, he insisted we had ordered what had been installed so far. But what we had ordered and discussed in the first place, was nothing that even resembled our wishes. We got mismatched valances in color, and when he realized his mistake, he tried to make a valance out of spare parts from the truck! Nathan strung us along for 13,197.00 over a 12 week period. He used stock cabinets he already had from the line we wanted on some of the the work - The kick plates under the cabinets didn't fit the space between the floor and the cabinets themselves - He left spaces in between cabinets that allow heat/air conditioning to escape from - and most of the trim work was left undone. We also didn't receive any of the cabinetry that we thought we were buying such as our corner cabinet, and a self standing pantry... We DID receive things we hadn't even wanted or asked for, such as the monstrosity surrounding our refrigerator . We had to have someone REBUILD the shotty window ledge he laid the new sill on as it was packed full of silicone and wouldn't dry. Nathan charged us 450.00 for the new window sill which should have been included in the price and done right in the first place (yes we did sign off on that, but we THOUGHT it would wrap around the corners like a window sill does). It was a piece of backsplash we had ALREADY PAID FOR. Therefore, Nathan padded the bill for another 450.00 claiming that "that is my price for tear out and installation" ..Trust goes a long way when it comes to agreement and customer service folks. But it also gets broken and torn down very easily when lies and the holes surrounding those lies continue to grow. We've called in another contractor to fix the work that Nathan and his "crew" just couldn't seem to muster. Nathan flat out refused to correct his work except for the receptacle he installed poorly in which I had gotten a shock from when trying to put the switch plate on . He claimed he would have to "Start charging us for "custom work" !!!! Apparently, this job was too small for Nathan to care about. This is really too bad as we really really liked Nathan at first. We quickly found out that MONEY was his priority. We were not. The new contractor we've hired to straighten everything out is just as perplexed as to why some of these things were done the way that they were. Nevertheless, we sincerely wish we could have given this contractor a better review.
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5.0   |  
Review by in Cincinnati, OH
They removed and remounted an undermount sink on granite, and also installed new faucet and disposal. Done quickly and at a good price. They did work that two plumbers refused to attempt. Very easy to set appointment -- and they called enroute and arrived right on time.
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5.0   |  
Review by in Cincinnati, OH
The gentlemen arrived on time and promptly and affordable took care of our request. Best value for the money.
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5.0   |  
Review by in Cincinnati, OH

0 of 1 users found this review helpful.

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4.0   |  
Review by in Harrison, OH
Nathan was quick, gracious, and professional.
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5.0   |  
Review by in Maineville, OH
They did a great job, the countertops make our kitchen really pop.
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5.0   |  
Review by in Cincinnati, OH
I was very happy with the quality of work and price. They communicated throughout the project and were extremely reliable,personable and professional. I had granite counters installed to replace laminate. Nathan made several suggestions to enhance the counters and I am very pleased with the outcome.
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Showing 1-10 of 95
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Countertops by Nathan
4.8
95 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
86
4 Stars
7
3 Stars
0
2 Stars
1
1 Stars
1
98% of reviewers recommend this pro
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