Crabtree Service

Very friendly and trustworthy company.

willing to come out on the weekend. They diagnosed my AC problem immediately (<1 minute), which is the bad capacitor, and then efficiently replace it. very professional!

Very professional and will explain what they are doing

Service was excellent. Called while sweating on a 97 degree day and they squeezed us into an already busy schedule. Problem was quickly diagnosed and repaired. Would highly recommend.

The service person was courteous. Repaired unit quickly. I would recommend.

be careful of the speed that they do the work.

Very nice and Curtis to the consumers

Very professional and took the time to answer all my questions. Very customer service friendly. Would highly recommend.

Very professional, knowledgeable and provided me with a detailed explanation of my service problem...I felt they went over and above with their excellent customer service. Would highly recommend them

Very easy to work with

Very thorough and comprehensive work

Professional, courteous, and honest. Three things that you don&apos;t usually get these days. Would highly recommend.

I called Crabtree because I was looking at a house to buy that had a mold issue. I received a call very fast. I hired Mr. Crabtree on April 14th to go out with my realtor and I paid him by phone $532.00 for him to test the levels of mold. I was told I would receive the report that Monday. I received it on April 19th I also asked for a receipt and how much it would cost me to clean up the mold. I have not received the receipt and received a estimate that wasn&apos;t itemized and am strill waiting on an itemized estimate as well as a receipt for services that I paid for.

Not at all impressed. Was there 15 mn for a cleaning and told me I needed hundreds of dollars of repairs! Wish I could get my money back. Signed up for extended plan..

I was swindled in payment. Over the phone we discussed one price base on the amount of vents in the home and then in person, after the work was complete, the price remained the same even though many of my vents could not be cleaned. This was justified conveniently by saying that the quote was not based on the amount of vents but instead on the square footage of home which was never disclosed. I would recommend discussing and locking in the price with them during the appointment, before work is started, and after a visual inspection has been done.

Bobby Jr. and Bobby Sr. were both courtesy and professional. They were very knowledgeable about the service and gave suggestions of how I could maintain my furnace effectively.

Mr. Crabtree took the time to explain the process and answer all of our questions.

Excellent Service, Very Professional, Very honest, and have a positive feedback. Price much cheaper than the other AC/heating companies that I called.

Very professional.

They were very good and polite .They answered all my question. I would recommend they did an excellent job.

They did an excellent job of checking the air conditioning unit out. They gave us recommendations on what parts might need replaced in the future but never tried to sell us any thing. They answered all our questions. I would highly recommend them to my neighbors or friends

I was given a call very quickly. They accommodated my schedule. They were very quick to diagnose the problem and answered all of my questions concerning the issue.

After being previously disappointed by companies I had used for HVAC work, this was my first experience with Crabtree Services. I can summarized by simply saying they far exceeded my expectations in every aspect of the repair activity. From initial contact through the promptness of appointment time, knowledge of problem cause, explanation of repair options, pricing and thoroughness, their entire staff was exemplary. I could not ask for a more thorough, professional, courteous, and satisfactory resolution of my problem. I would not hesitate to recommend Bobby and his staff to anyone seeking quality, professional HVAC services.

I would like to say, that I’m very pleased with Crabtree Services! I’m excited to say that I was able to get service after contacting them late in the afternoon the same day. That’s Customer Service at its best! Now, after explaining the problem that was told to me by 2 previous A/C companies, the coil evaporator was leaking Freon and would need to be replaced. Now, without hesitation he suggested an alternative solution (Freon leak stoppage) before I invest in a complete system overhaul. This is a produce that he used in his home system without any problems at this time. Hopefully I will have the same good results. I took his suggestion. Now, this is a first for me, when they are in the money making business! How many companies can you think of that suggest saving you money, first? After inspecting both of my units (inside, the attic and outside) (which was not done by the 2 previous companies just 30 days apart) he noticed that the drain pan was filled with water, as a result caused the system to shut-off this time. The drain lines were stopped up, which they drained on the spot, again never inspected by the 2 previous companies. They filled my unit with the leak stoppage, checked the pressure and no Freon was needed this time, not like in the first 2 company visits. After the service was completed I received a detailed invoice of what service was performed. Because of his honesty upfront, I completed a maintenance plan, hopefully to alleviated future problems early and any trip visit fees. I would highly recommend “Crabtree Services” for any A/C work that needs to be done in your home. Very respectful company!

Representative was friendly, helpful and well informed. Based on service, plan to contract with provider for annual maintenance service visit.