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Craig's Appliance Repair

Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,

About us

Serving the Salem area since 2010, Craig's Appliance Repair offers a unique combination of customer care and quality service. We offer repairs and installation for any home appliance. Call us today for a free estimate!

Business highlights

16 years of experience

Services we offer

Appliance Install , Appliance Repair, Appliance Service

Accepted Payment Methods

  • CreditCard
Reviews
4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
4%

Filter reviews by service

Showing 1-23 of 23 reviews
Doug Q.
May 2023
1.0
$100
Craig came out on a warranty call for Amana (New) making too much noise. Craig said it was our water line making the noise and said he could replace it for $100.. He went and got the part, came back installed it and it had a minor leakm he adjusted it and said to leave the kick plate off and he would be back by the end of the week to check on the leak and replace the kick plate. That was the middle of March and we still have not seen or heard from him, have called a couple times and still no response. A take your money and run kind of guy so be wary!

Lori C.
Jan 2022
5.0
Yes, I recommend this pro
Craig came within a day. Diagnosed the issue quickly. Personable and professional. Iâ ll be hiring him again.

Vickie M.
Nov 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
My wall oven stopped working a couple of weeks before Thanksgiving. He asked me several questions over the phone so he could diagnose potential solutions before coming to the house. He was able to fit me into his schedule knowing I was hosting Thanksgiving. He came prepared with the part he thought he would need and fixed the oven in one trip. I will be calling him whenever I have an appliance that needs repaired. Thank you Craig!

Marilyn H.
Apr 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
He is very nice, does quality work and very fair and reasonable. You can't go wrong with Craig.

Vicki M.
Dec 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Responsive to a dishwasher fail. Immediately recognized the problem on a very, very old dishwasher, fixed it and answered my questions thoroughly. I like his service.

Kassandra B.
Apr 2019
N/A
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Service was Great!!!

Katherine D.
Apr 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$291
I will only call Craig's Appliance Repair for any and all our future needs. Craig was professional, courteous an overall gem to work with. Our Kitchenaid refrigerator was one of the first generations of its kind. Craig analyzed the problem & ordered the replacement part. What was impressive is that the problem is a newly discovered issue of the manufacturer and Craig took the time go through the boards and wiring then researched it on his own to ensure that he had the right fix. He was also mindful of the cost to us. In addition I asked him to make adjustments to our washer and dryer that has been a problem for the past five years. Craig fixed it in ten minutes. I am so glad that I used Craigs Appliance Repair. We will never use anyone but CAR.

Kyle E.
Mar 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very professional. Fixed the issue with the dishwasher quickly and without issues. Highly recommend.

John R.
Feb 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
He was on time and excellent !

William K.
Nov 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$239
We had a water leak coming from our refrigerator that was flooding one end of the kitchen floor & part of the laundry room & damaging the wood laminate flooring. I called Craig who arranged to come out the same day. He also told me where to find the shut-off valve for the water line to the refrigerator that I hadn't been able to find on my own. He arrived right when he said he would & with a phone call about 15 minutes prior to let me know he was on his way. He quickly diagnosed the problem & gave me options for fixing it. I also asked him about a broken door handle while he was there. He ordered the needed parts for both repairs & returned at the appointed time a few days later to make the repairs. He also saved us some money by determining that we didn't need a new water filter housing, which he could easily have sold me. All in all, Craig was very personable, professional, got right to work, & didn't leave a mess. The cost was reasonable--$80 for the service call (even though he was here twice), $30 labor, & $209 for parts. I would definitely recommend him.

Kevin R.
Nov 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Prompt and affordable, will use Craig for future service needs.

Gregory A.
Oct 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro

Nancy U.
Feb 2018
5.0
Yes, I recommend this pro
$187
He came the same day, he arrived at the time he stated he would. All the other companies wanted to replace the part he was able to clean it out and then suggested some appropriate maintenance. His fee was very reasonable.

Renata K.
Jan 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$375
Craig was prompt to call me back (same day) and I explained what I needed. He gave me advice, but let me choose what I wanted done. I had searched for new appliance and the prices I found were higher than what he would pick up and bring himself (same brand and model). He came the next business day, installed my microwave and left everything exactly how he found it. He was extremely organized and came during the timeline he had given me. I have nothing but great things to say about Craig's Appliance Repair. He excelled in all the points I can think of for an excellent service, product and pricing. I would definitely hire him again.

Stephanie A.
Jan 2018
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$110
My pro was on time, explained my problem and gave me loads of information about my refrigerator. I will definately use him again! Thank you Craig!

Kluane B.
Feb 2017
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro

Kerry K.
Dec 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$76
Was on time.

Larry L.
Dec 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They were very professional.

Warren M.
Nov 2016
5.0
Yes, I recommend this pro
Knowledge Bowl you knew everything he was polite gentle and his prices are very reasonable and we would recommend him anytime.

Warren M.
Nov 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Craigslist very polite very prompt he was very cordial he knew his job he knew how to repair stuff and he was great

Marguerite R.
Oct 2016
5.0
Yes, I recommend this pro
$75
Timely service. Quality work.

DArcy A.
Sep 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$140
The man was here when he said he would be, he had the parts needed on his truck and was very efficient.

Kathy R.
Nov 2015
5.0
Yes, I recommend this pro
They are very professional, knowledgeable and easy to work with. I have recommended their services already.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Craig's Appliance Repair is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Craig's Appliance Repair accepts the following forms of payment: CreditCard

No, Craig's Appliance Repair does not offer free project estimates.

No, Craig's Appliance Repair does not offer eco-friendly accreditations.

No, Craig's Appliance Repair does not offer emergency services.

No, Craig's Appliance Repair does not offer warranties.