Crain Heating and Cooling, LLC

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Learn about our screening process

97% Recommended

67 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 8:00 AM - 9:00 PM
  • Sun: 8:00 AM - 9:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Furnaces
    • Air Conditioners
    • Boilers
    • Water Heaters / Tankless Water Heaters
    • Thermostats
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.7
    364 Verified Reviews
    • 5
      307
    • 4
      46
    • 3
      7
    • 2
      1
    • 1
      3

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 364 reviews Showing 0 reviews
    4.5 Aaron H. Ypsilanti, MI
    3/11/2021

    Easy to work with, went the extra step and great customer service.

    5.0 Stephanie M. Redford, MI
    1/31/2021

    I was truly impressed with everyone involved from Crain Heating & Cooling. The meeting with Cody for an assessment of my furnace replacement to the scheduling for the new install. Very pleased with the technicians professionalism and explanation of the operation of my new unit. Will definitely recommend this company to everyone.

    5.0 Andy P. Ann Arbor, MI
    1/12/2021

    Brandon and Matt came out to replace my old furnace and install a new one. Both were professional, nice and did a great job. Cody who came out to give me a quote on the project was great as well, everything was as agreed upon and they were out within 24 hours to install. Definitely would recommend them to anyone in need of HVAC work,

    5.0 Amy W. Westland, MI
    12/14/2020

    Cody was great! He answered all of the questions I had. Also got back to me within several hours with my quote.

    5.0 Darren N. Southfield, MI
    8/7/2020

    Excellent company for furnace/air conditioning job. Very professional, they came in lower than other companies and the cost was right at the bid.

    4.0 Gloria B. Taylor, MI
    4/20/2020

    Good price. Serviceman polite. I wasn't notified prior to installation that there would be a difference in the size fitting of the air conditioner and newly installed furnace where they would need to tape units to fit properly.

    Response from Company:

    Hi Gloria, we appreciate your review, wanted to state that we didn't change the air conditioner or the size when we installed your new furnace. With the new furnaces being smaller then the older furnaces we typically need to make a transition piece to make up the difference. We use a company to make a custom transition to fit the needs and per code have to tape the joints which eliminate air loss. We generally discuss this at the estimate and have it in the estimate under "sheet metal alterations". I apologize if this was missed. Thank you again and please call us if you have and questions or needs.

    5.0 Sherry T. Trenton, MI
    4/15/2020

    Crain installed my new furnace April 2019, very professional. Today they came back and checked my duct work and replaced my filter. I will always call CRAIN.

    5.0 Lisa L. Romulus, MI
    3/24/2020

    Work was explained in detail and scheduled quickly. I would recommend.

    5.0 Jocelyn J. Ann Arbor, MI
    3/4/2020

    Working with Crain Heating and Cooling was a great experience. My furnace stopped working and I got a quote from a different company that seemed high. I had Crain provide me a quote for a new furnace and it significantly under the first quote. The sales rep lent me two space heaters to run over the weekend to ensure my pipes did not freeze. Later that day the front office called to confirm the appointment and the asked if I had a place to stay that was warm, I really appreciated the concern. When the crew came to install the furnace they were very professional and explained exactly what they would do. They even ran the new wire for my new thermostat. At the end of the appointment they cleaned up and the furnace space was cleaner after they left than before they started. I would highly recommend this company to anyone looking to get a new furnace.

    5.0 Catherine W. Allen Park, MI
    3/3/2020

    Everyone was very friendly and answered all my questions. They were on time and cleaned up after themselves before leaving. There were no hidden costs and their quote was very reasonable. I would definitely recommend Crain s.

    Photos

    Crain Heating and Cooling, LLC
    2
    Premier Lennox Dealer
    2
    On the job
    12
    Heating and Air Conditioning Work

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