Crawford Landscaping and Design, Inc.

4.31 |33 Verified Ratings
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Crawford Landscaping and Design, Inc.

4.31 | 33 Verified Ratings
Write a Review

520-631-2212

1100 East Silvertree Drive
Tucson, AZ 85718
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Profile
Crawford Landscaping and Design, Inc.


Here at Crawford Landscape and Design, Inc., we pride ourselves on doing quality work in a timely fashion. With over 14 years of experience, we are fully confident that we can handle your landscaping project. Mark Crawford has been working in the irrigation/landscaping business for the past 27y ears. He started working for Irrigation & Sprinkler Supply (ISS) at the age of 15. ISS was founded in 1968 by the Crawford family and was one of the largest suppliers of irrigation supplies in Southern Arizona. At the age of 18 Mark was working for Woody's Landscaping of Phoenix supervising a large portion of a project El Conquistador Golf Course in Tucson. He later worked for All Sprinklers in Arlington, Texas holding the position of foreman in their Commercial Division. After he returned to Tucson in 1988, he supervised projects for Rincon Landscaping and purchased the firm in 1989. In 2003 he changed the name to Crawford Landscaping & Design Inc. Mark has extensive knowledge in landscaping.

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Service Area

  • Tucson
  • Catalina
  • Sahuarita
  • Mount Lemmon
  • Cortaro
  • Green Valley
  • Rillito
  • Marana

Services Offered

Brick & Stone
  • Brick and Stone Patios, Walks, and Steps - Install
Concrete
  • Interlocking Pavers for Patios, Walks and Steps - Install
Landscaping
  • Outdoor Lighting Plan & Install

Areas of Expertise

  • Complete Landscaping
  • Hardscapes-Fire pits, sitting benches, retaining walls, pavers, flagstone
  • Landscape - Install Landscaping irrigation, planting trees and shrubs, lighting

Product Brands Used

  • Hunter
  • Rain Bird
  • Toro

Quick Facts

Business Hours
Monday:
7:00 AM to 4:00 PM
Tuesday:
7:00 AM to 4:00 PM
Wednesday:
7:00 AM to 4:00 PM
Thursday:
7:00 AM to 4:00 PM
Friday:
7:00 AM to 4:00 PM
Saturday:
7:00 AM to 12:00 AM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: 1 year

Credentials

In Business Since: 1994
Memberships & Affiliations
  • Better Business Bureau
State Licensing
Trade: CR-21 Hardscaping and Irrigation Systems
License #: 104128
Expiration: 10-31-2020
Screening
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Business Overview

How We Got Started

I chose to work in this industry because of my father who started in the Irrigation business in 1960 and then opened an irrigation company supply house in 1968, I worked with my dad when I was a teenager and then in 1980's bought my own company and then changed name to Crawford Landscaping in the 90's. Been at it ever since. .

We started in this industry in 1980.

We describe our business as Rooted in the community

 

Photos
Crawford Landscaping and Design, Inc.


My Work
2 Projects
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Ratings & Reviews
Crawford Landscaping and Design, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 33
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3.0   |  
Mark is a very personable guy. He was quite responsive when he needed to be. Unfortunately, the bid for our project was changed at least 3 times and by the time the final bill and all other charges were added, the cost of our project was double what we were told it would be. There were too many misunderstandings about what was included and what was not. The crew worked hard and the end result is good. We relied on his advice as to the *expert* as we were unfamiliar with landscaping the desert. We feel he took advantage of our inexperience and cut corners because he knew he could.
Response by Crawford Landscaping and Design, Inc.: Customer changed her mind 3 times, first she was going to use existing brick, then all new brick and then fractured rock. Customer ordered rock and was delivered we charged to put down rock. Customer was going to do rock after they did landscaping so, customer was responsible for some of the changes. Not sure what corners were since none was mentioned. We did not take advantage, we were just going along with what she wanted, but that changed her mind every time. Contract was given to her before the estimate was signed, the only thing that changed from the original estimate was we added $199.75 to spread her rock which was not in the original estimate. So estimate was not double only difference was $199.75.
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4.5   |  
Review by in Marana, AZ
Mark was very good about following up.
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0.5   |  04-26-2019
Review by Theresa D. in Tucson, AZ
Buyer beware! We were forced to fire Mark Crawford/Crawford Landscaping due to lack of performance and general incompetence. We had a backyard project that needed to be completed in just over 6 weeks time. Mark assured us that he could meet this schedule, and that he would start immediately on receipt of our down payment. So, we gave him the down payment --- and he promptly disappeared for 4 weeks, and no work was started. Once the project work finally did start: 1) Mark did not ever supply enough workers to make any significant progress on the project. We believe he had more quantity and quality of workers available, but was instead giving other projects a higher priority. 2) Mark repeatedly allowed unskilled workers to attempt tasks requiring specific skills, leading to excessive tear-out, re-work, and materials waste. 3) Mark did not personally supply nearly enough oversight/guidance to assist his workers, leading to numerous errors requiring re-work. 4) Due to all the mistakes being made from lack of supervision and guidance, we (as the homeowners/clients) had to become far too involved in monitoring the day-to-day project activities. As an example, a worker arbitrarily decided to modify the location of a concrete pad, and the modified location would have resulted in an electrical code violation upon city inspection. Fortunately, we were home and happened to notice the problem, and got the worker to correct the location of the pad before the concrete was poured. The reason we hired a contractor in the first place was so that we would NOT have to get involved and worry over all the small details of construction! Eventually, it became very clear that Mark had chosen to quickly take our down payment, but then not give any priority to our project, not supply enough workers, and completely ignore our project schedule. At this point we fired him --- we then estimated the value of the work completed, and asked him for a refund of the down payment above the estimated value (about a $4,000 refund). He gave us no real response for two weeks, then finally responded by claiming we owed him over $1,000 more than our estimate in -- questionable-- additional costs, and continued to refuse to refund any of the overpaid down payment because he was --still assessing additional charges-- In our opinion, this is a blatant, open-ended attempt to hold on to our money indefinitely (money that he no longer has any legitimate claim to) while he dreams up more and more bogus charges. Bottom line is --- if you still want to hire Mark Crawford after reading our experience above --- good luck to you, because you are going to need it!
Response by Crawford Landscaping and Design, Inc.: In Response to Review by Homeowner: Build Outdoor Kitchen We were terminate not fired, by email on April 14th, 2019 without warning or explanation. We feel that there are customers who are hard to please, and if customer would have written her concerns, we would have complied. She mentions that we did not supply enough workers, however every job that we do is usually 2 workers. That has been enough for several years. Incompetent employees the mason has been working in this field for 20 plus years and has completed many jobs and satisfactorily. As far as being unsupervised the owner is at the job site everyday laying out the task to be completed and making sure the materials to be used are on site. He does not have to supervise his employees he needs time to do estimates, etc. Usually we are doing one project at a time, but this instance we were working for a pool company and customer at the same time. It was the Pool Company that was behind and promised customer that they would be done by Easter. Customer was constantly micromanaging our employees to the point of distraction and employees were complaining about it. Changing her mind 3 times on the configuration of the travertine coping for pool. Pool company put the concrete pad in the wrong location from the plan so it was moved to comply with regulations. There was no written promise of time job was to be completed, we usually get a signed contract and ½ down deposit in order to put customer on calendar. No sure what she means by nothing happening for 4 weeks. We were completing other jobs that were before her. We responded to the customer promptly every time she emailed us, it might have been a few days. Customer put her own cost from what she said were our vendors there were two projects partially completed so it is hard to determine balance. Just wished she would have let us finish all of this would have been avoided. We have been in contact with Registrar of Contractors two times, and were told that because we were terminated, we did not have to sign anything or provide any information that customer requested.Received a letter May 10, 2019 from Arizona Registrar of Contractors that customers complaint was dismissed. The work performed for the Pool Company the travertine coping and flatwork were done to their satisfaction. We have suffered financial losses due to termination and hurting our relationship with Pool Company for future work this is the person who referred us to customer. Crawford Landscaping & Design, Inc.
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5.0   |  
Mark was the main landscaper over my project. He was friendly and knowledgeable and understood the vision I had for my brick paver-patio, fire pit, and bench plus artificial turf. There were initial delays due to bad weather but he was dependable with the dates we scheduled. My project included pulling weeds from my graveled back yard and adding a pre-emergent. At first I could not see evidence that the per-emergent had been applied. For some reason the first application did not prevent new weeds. I complained and thought I was done for since I had failed to get a written warranty on the job. I thought my calls for a return visit were being ignored but Mark came through and addressed my complaints. He explained that his crew had been very busy. He came back and re-treated the new weeds even though I was not home, and as an apology for taking a while he sprayed the front yard too (which was not a part of the contract) and fixed my door bell that was hanging out of its socket by the wires. I really appreciated that! My weeds have died. The fire pit is working great, and I am very pleased with my yard. It is beautiful!! would recommend this company and if I had another project I would hire them again!!
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5.0   |  
Review by
Project: Landscape a Back Yard
Very quick response, great at answering any questions or concerns that we had.
5.0   |  
Review by in Tucson, AZ
Mark was the contractor who responded most quickly to our request for a consultation on our backyard project. That quick response was impressive and continued throughout the project as he answered our questions, listened to our concerns and kept us informed. Our backyard looks beautiful. The work was done on time, on budget, professionally and beautifully. CLD was a joy to work with. Highly recommend.
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5.0   |  
He was amazing! I would give him 10 stars if able. I definitely recommend him!
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5.0   |  
Review by in Tucson, AZ
Mark had excellent ideas and input as to what needed to be done. They insisted on creating the new waterfall in a central location different then what I had originally wanted. He could not have been more spot on and as a result the whole project came together and surpassed all of our expectations. He is especially good with flagstone and our new outdoor BBQ is awesome!
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5.0   |  
Great company to work with. My only issue with the team is that they left midday and were gone for hours. Did good work.

1 of 1 users found this review helpful.

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5.0   |  
Review by
Project: Landscape Yard or Gardens
Robin their landscape designer is absolutely terrific! She will do everything possible to capture the image that you have in your mind. The crew is punctual and super super clean and very hardworking! The owner Mark totally listens and makes sure he gets everything down as you wish. I used them for my backyard and then called them back a 2nd time to completely do the front yard.
Showing 1-10 of 33
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