Creative Concrete

Had selected Creative Concrete to do a stamped concrete pool patio. Initially, they were great to deal with. - Pricing was good overall and stated they only take money when the job is done. They asked for money on various occasions along the way. - While preparing the area for the concrete, they hit a sprinkler line with the skid steer, and they thought they repaired it, but they did not. I notified them of this, and they did come back however, they never told me what was wrong, and they did not fix anything. I have tried to contact them on numerous occasions with no response. - When they installed the stair forms, they were not centered and I had them fix it. They wanted to charge me more money because they had to, supposedly, break it down and re-do it. - While installing the stair forms, they scrapped my decking and just told me it would sand out. It did not. - When they installed the pool cups to hold the shallow end handrails, it looked like they had just eyeballed them and did not measure as the angles and placements are not symmetrical to one another. I had to remove one of the handrails, so they could reinstall it. - They installed a concrete window well and it was not centered. I had to go out, dig it up, level it, and re-center it correctly. Concrete work looks good but was unsatisfied with all the issues along the way and how it was handled. We had asked for a contract, and he never provided one. Also, layouts were not provided and everything was done on the fly.

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He showed up on time and did a good job.

They were very clean and prompt and the work was solid.

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Did a horrible job. Owner was not truthful and rude. His workers were inexperienced and he would leave them unsupervised. Did not take ownership for the shoddy work. My patio is only 2 weeks old and is already cracking. Sealed the concrete twice and there are swirl marks, also discoloration. I had to stop payment on check because the work was so bad. I would not recommend this company to anyone.