Creative Deck Designs, Inc.

4.29 |82 Verified Ratings
Write a Review

Creative Deck Designs, Inc.

4.29 | 82 Verified Ratings
Write a Review

410-335-4095

11101 Pulaski Highway
White Marsh, MD 21162
Share
Your use of our services is governed by our Terms & Conditions

Profile
Creative Deck Designs, Inc.


100% Guaranty That You Will Be Happy

Creative Deck Designs has been setting the standard in Decks, Fences and Backyard Building Since 1986 Along With Our Excellent Customer Service, We Established A "No Games" Approach by Giving Every Customer the Fairest Possible Price up Front.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Baltimore
  • Towson
  • Hunt Valley
  • Bel Air
  • Lutherville Timonium
  • Aberdeen Proving Ground
  • Fork
  • Street
  • White Marsh
  • Long Green
  • Dundalk
  • Glen Arm
  • Fallston
  • Sparrows Point
  • Forest Hill
  • Nottingham
  • Joppa
  • Essex
  • Parkville
  • Belcamp
  • Benson
  • Aberdeen
  • Perry Hall
  • Jarrettsville
  • Abingdon
  • Kingsville
  • Middle River
  • Fort Howard
  • Upper Falls
  • Churchville
  • Havre de Grace
  • Perryman
  • Baldwin
  • Hydes
  • Riderwood
  • Cockeysville
  • Rosedale
  • Chase
  • Gunpowder
  • Phoenix
  • See All >

Services Offered

Decks
  • Deck or Porch Build or Replace
Fences
  • Vinyl or PVC Fence Install

Areas of Expertise

  • Maintenance Free & Wood Decks
  • Maintenance Free & Wood Fences
  • Three-Season Rooms & Additions
  • Porches & Screen Rooms
  • Pergolas & Arbors

Product Brands Used

  • Culpeper
  • GAF
  • Moisture Shield Composite Decking
  • Timber Tech
  • Trex
  • Fiberon-Azek-Duralife-Zuri-Gossen
  • Zip-Up,Weatherwise,Camo,TigerClaw

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
8:00 AM to 4:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Materials
  • Credit Cards Accepted

Credentials

In Business Since: 1990
Memberships & Affiliations
  • 203K contractor Certified
  • Member of NAHB
  • American Fence Association (AFA)
  • Member of NADRA
State Licensing
Trade: Home Improvement Contractor
License #: 37346
Expiration: 10-26-2020
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NAHB - National Association of Home Builders Certified Green Professional
  • NARI - National Association of The Remodeling Industry
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 01-18-2020
Awards
  • Angies list Super Service Award winner 2009-2010-2011
  • 203K contractor certified
  • Deckorators Certified Installer
  • Fiberon Certified Installer
  • Azek Certified Pro
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Sponsor Kingsville Little League Baseball

Sponsor Maryland Special Olympics

Sponsor Ed Block Courage Awards/St. Vincents Children Center

Donor Baltimore Country Fraternal Order of Police

Donor Bea Gaddy Foundation

How We Got Started

I chose to work in this industry because I can give my customers a higher quality product at a much more fair price..

We started in this industry in 1986.

We describe our business as Family owned and operated

How do I know if I am getting a fair price from your company?

We always give our best (ONE PRICE) up front to every customer.

 

Photos
Creative Deck Designs, Inc.


My Work
11 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Creative Deck Designs, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 83
  Page 1 of 9
Sort by newest   Date ▼   Rating  
5.0   |  
Quality, on time and within budget. They did everything they could to meet my expectations.
Was this review helpful?  
3.5   |  
They could improve their customer service and status updates. While I understood some delay for my project was due to the excessive rain this summer, the company could have contacted me about scheduling/changes; instead, I had to contact them to find anything out.
Was this review helpful?  
0.5   |  10-11-2018
Review by D S. in MD
I hired Creative Deck Design to build a new front porch and a deck on the back of our house back in March. I was told that construction would begin in 6-8 weeks when I paid my deposit to them and signed the contract, and that the construction process shouldn't exceed 2 weeks. The whole process well exceeded the time expectations that were set as it is now mid-October and we are still waiting for work to be done to our back deck so that it can pass its 4th inspection. Our first failed inspection took place on 3 July. That very day one of the owners, Frank, came out to take a look at the work and explained that his worker would be out to make the corrections, which they did. Unbeknownst to us, the company failed to schedule the re-inspection as required, and we were notified by the Town of Bel Air on Sept 5 that our back deck could not be issued the Final Use Certificate. I immediately reached out to Frank at Creative Deck Design to inquire as to what was going on. Frank didn't seem to know but would look into it. A few days later the 2nd inspection took place, and failed. On 17 September, when I had not heard from the company, I made another phone call to Frank to inquire on when someone would be out to make the corrections to our deck since it had been nearly 2 weeks since the 2nd failed inspection. I was told by Frank that they were short staffed and that they would get to it when they got to it. He also proceeded to tell me that it wasn't as if my deck was going to fall down. I explained to Frank that this was not how you treat customers and that I'd appreciate a date/time when I could expect someone out to make the required repairs. Minutes after my phone conversation with Frank I received a text from him stating that someone would be out on 19 September. He further told me that he didn't appreciate my tone and for me not to call him. He also told me that he was blocking my numbers. On 19 September a worker came out to make repairs and a third inspection took place on 20 September, which failed. On 5 October my husband left a message for Bob, the President and CEO of Creative Deck Design. When Bob finally returned his call he proceeded to give my husband a hard time and said that the Inspectors for the Town were being overly picky. After some discussion with Bob, my husband volunteered to forward the inspection findings to Bob (which had also been sent to the company by the inspector's office), so that we could possibly get the needed work done to pass inspection. It has now been three weeks since the 3rd failed inspection and the required work still hasn't be completed, nor has the company attempted to reach out to us. To date we have not received any communication from Creative Deck Design as to when someone will be out to make the needed repairs for our deck to pass inspection, and we feel that we have exhausted all avenues ourselves on trying to get this matter resolved. In addition to the failed inspections, Creative Deck Design was
Was this review helpful?  
5.0   |  
Quality work at an affordable price. They did an awesome job!
Was this review helpful?  
5.0   |  
Review by in Catonsville, MD
I thought the price was on the high side.
Was this review helpful?  
4.5   |  
Review by in Abingdon, MD
The Work was really good just had a issue with one Employee
Was this review helpful?  
5.0   |  
Was this review helpful?  
3.5   |  
Review by in Parkville, MD
I like my fence
Was this review helpful?  
5.0   |  
Review by in Cockeysville, MD
The fence was installed quickly and professionally. I was happy with the customer service and the workmanship. The cost was very competitive with other estimates.
Was this review helpful?  
3.0   |  
Review by in Laurel, MD
The gate latches weren't installed correctly and the slightest wind caused the gates to open, allowing one of the dogs to leave the yard, twice. Creative Deck was notified and they said someone would call me to set up an appointment. This never happened. In the meantime I had to place a board through the the handle to keep it from flying open. After several more calls, someone came out two months later. It's better but not very secure. Now I notice that one of the double gates is not even on the hinges, which doesn't allow for even closure. I'll call a handyman to take care of the problem.
Was this review helpful?  
Showing 1-10 of 83
  Page 1 of 9

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required