Creative Pools

good man.

This company makes promises they cannot deliver and is not properly managed. I have lost much sleep trying to get a professional job from creative pools. I am so disappointed with this company , I will never use home advisor again. A "two week" job is still going on (5 months) and now is likely to not be finished as I am preparing for a legal battle. Jim has become ill and left no provisions for such a situation so no one else can manage the business. I am left with a 14ft safety hazard for a pool and no living room as it is under construction. For the actual work performed, he quoted and charged for work that was not done (cutting joints and only did 75% of the floor stripping ) they just went right over and tried to hide. My advice would be not to even consider this company but if you do, make sure they do what they say they are going to do and don't fall prey to his payment terms. Demand all materials for the job be ordered and onsite prior to start as materials came in small quantities and did not always match. Be prepared to do some of the work yourself. Plan to cleanup after them too. I am left without a pool liner as it was not ordered until late March for a job that started in mid Dec and now no one can get the liner as no one has access to the money. His wife tried to help but does not know the business and has no access to the money. While I am sorry for their situation, I am left with two contracts totaling over $20,000 that Creative is in default for. For the quality of work, I am happy with the pool deck, came out great after I spent two days grouting and acid washing the stone myself so it could be sealed. For the stones I could not get too, there is still mortor on them and now its sealed. For the coping around the pool, horrible, had to tear it up and do it again. First time they did it in sections, guaranteed to crack and promised a look they are not talented enough to do. After jack hammering it up, the second attempt was better but still very poor. They do not work cement properly at all. They do not use their forms properly and are left patching the entire rim when the forms are removed. They did not slope the coping properly nor did they work the cream to the top. They did not use a cement vibrator and I fully expect this will fail in time. The tell me I need joints in in but now I don't? I do believe their skills are in pool lining but have yet to see that for sure. 2 man crew, Yes, 2 man crew. For this job I was told two weeks, and I would be swimming in January. Well , almost May and still not swimming. Jim needs to consider working closer with his guys to ensure the quality of work. He did show up for a few minutes occasionally but I hired him for his expertise and he was rarely here. This crew also lies. They poorly cut my Jacuzzi and told me it sank. I had to install the beauty bead myself as the first attempt on their part was horrible and they were going to leave it like that. Buyer beware for this company - see

We had our front steps, walk way and our side steps with railing done by this company. I first off want to say that the work with installing our front steps and walkway is excellent, Jim's crew did a wonderful job and the crew was very friendly. We are very pleased with that project, it certainly has improved our curb appeal. However, we met with this company in August 2016 and was told our project would take 4 days to be finished. It is now January 2017 and it is just being "finished" now, and only by a final agreement that it was not worth to deal with them anymore, some of the work on our side steps is not finished because the company flat out told us that they just don't want to deal with it anymore. (What kind of business acts like this!? AWFUL!) Jim is the worst person to get a hold of. His voicemail is always full and he will take days to respond. We specifically needed something done to our steps and it took him months to construct and to this day it is not up to code, and can be very dangerous to someone that has difficulty going up and down stairs, especially when there is snow and ice! He refuses to come back and fix it, towards the end of the project he got very rude and short with us. If you are not in a hurry to get a project done and are ok with it not being 100% finished, then this company may be the one for you. But if you like someone who is responsive, helpful, friendly and completes jobs at a timely manner then trust me when I say absolutely do not get any work done from this company!!!

Good guys to work with. A little slow on communication and a couple of delays before starting project

When you get an appointment it doesn't mean it is verified with the specific company. The appointment should be made by them.

Jim and crew did wonderful job making a new retaining wall and repairing cracked garage floor. Love the wall, getting many compliments. Jim kept me posted throughout both projects. He and his crew were friendly, courteous and cleaned up the areas during work and at completion. His crew didn't mind me watching everything and asking so many questions. I like to know anything about everything. I have two more new projects that Jim will be quoting me on, so he will probably be back. The company does quality work for a reasonable price so hire Jim, you won't regret it.

Very good guys, good value for the money.

Jim was very professional and his workers were on time, did a great job including super clean-up. When Jim needed to reschedule he always let us know ahead of time which was much appreciated. I would definitely hire for any concreting projects in the future.

Jim is the definition of Quality/Good customer service. He was super professional, timely on everything he promised, returned phone calls quickly to address questions/concerns. Crew was polite, very nice & respectful of my concerns. My new liner was installed in early May but decided to wait until now to make sure there were no issues or problems with new liner. It is perfect and beautiful. I would definitely recommend Jim to be the best guy all around for a quality vinyl liner replacement and best price.

He showed up on time, easy to communicate, very knowledgeable about the pump and was able to relay the information to me so that I understood. I will have him back!

Knowledgable gentleman with the patience to explain the problem and the patience to explain the solution. I would recommend him.

While I received no response from many pool companies, Jim was quick to respond to my inquiry and met his initial estimated timeline for getting the job done. Good guys on the crew doing the work offering details of what they were doing along the way. New liner looks great! Would hire again.

Met owner Jim Largy in March. I agreed to his bid and he said job would be completed in April-then May, then June. And then he said he could not do it in time for my shed delivery and fence installation projects scheduled for June 17. He really took me for a ride. I have all email communications between us that show his deception. Do yourself a favor and look elsewhere for someone to do your job.

Jim Laragy the owner is dishonest, takes your money and does not complete agreed upon and contracted projects. He is shady in communication and his whole company acts shady. Hire someone else.

Made an appt and they never showed up. Called them before appt and they never returned call.

Creative pools did a beautiful job replacing my moms front steps! We are still working with them on her brick walkway and they are going to do some work on overgrown shrubs. Great guys and great at what they do. We will hire them again! and again!

I would recommend Creative Pools due to the end result was a quality job and fixed the issue with our garage floor not being pitched the right way by the original builder. We had a few bumps along the way for this job in delay of start and a re-touch being needed but when the job was done it was done to our satisfaction and fixed the problem.

They showed up a day early, but did return the next day and did a great job. I will hire them again.

On-time, knowledgeable, honest, excellent value, and effecient. They arrived on-time with crew of 3 guys and got right to work to close my pool. Jim took the time to explain every step to me in case I wanted to do it myself in the future, and he gave me some great preventative maintenance tips for my pool equipment. After discovering that the cover that the previous owners left for us was actually just a solar cover and not a winter cover, Jim explained what it would cost to have them buy and install one, but he also explained how I could make a temporary one myself if I wanted. I really appreciated that he wasn't trying to oversell me. Jim honestly wants to do what's best for his customers. Most importantly, they only charged the agreed upon price. I definately plan to use them again next season to open and close my pool.

Jim, Rich and Will did a great job building my retainer wall and walkway. They are pleasant, neat and Hard Working! I'm very happy w/ the work they did making my yard look beautiful!!

Jim and his crew did a great job on my new front stairs and walkway. Great price as well. I recommend very highly

Jim built a retaining wall around our pool and was outstanding. Showed up on time and had a crew that worked their tail off in the rain and wind!! Would recommend and use again for another project or any pool maintenance.

Good, thorough, no bologna, kind of hard-working man.

Jim and his crew replaced an existing garage floor and repaired an outstanding foundation crack. Jim is attentive to details, does great finished work, has a crew of hard working and respectful employees. They are easy to work with and take the time to explain the work and details behind the work. I seriously doubt you will find a better organization for this work. The results are outstanding.

From the initial contact via homeadvisor.com, Jim was very attentive. Called within 2 hours, showed up when he said, quoted a price, stuck to the price, performed extras and even blew the lines and covered my pool when they were done! His crew was hardworking and polite and his price could not be beat! I will be having them back in the spring for another project! Highly recommend this company.