Crown Plumbing

If I could give Abram and his company more stars I would! I had a gas leak of all the things in my new place I got and dealing with mt home warranty and PG&E, Crown Plumbing helped me so much and quickly. I was supported in dealing with this process with my home warranty and steps needed by them to potentially cover this. Abram was kind, patient and responsive. His company got the work done fast thankfully since I couldn't stay at my home. His team of guys led by Moises were super friendly, communicative and fast but thorough. They did a lot of work in a short time, and the install was clean and looks really nice. Thank you Crown Plumbing for getting me back in my home and dealing with a delicate job like gas lines!

They arrived a little early - two trucks, as water heater is located in basement. Bringing the installation up to code was an additional cost to the original bid quoted. Can't say I was thrilled about that. Installation of water heater itself went OK, but because of new codes the building's water was shut off, and the lines had to be drained before the reconnection - that took quite awhile. They failed to check the gas line re-connection for leaks (though I mentioned a gas odor at the time and was told it would go away). After paying at one truck, I went back inside and gas odor still there. I sprayed the connection with soapy water, then shut the gas off as it was leaking! The 2nd worker (parked on the street) returned a parking permit, and I told him about the leak. He tightened the gas connection and checked again - no leaks. I'm happy with the new water heater, I would consider using them again if I could get a better price.

I really liked that they were easy to contact. They were on time for my appointment. I felt the pricing was a little high. When the faucet was completely replaced they forgot to turn the water on from the valves underneath. Lastly, the hot and cold water was swapped from the initial faucet.

They called within an hour of my request for a quote, and scheduled for the next day. Plumber came on time, found an additional problem with valves under the sink which he fixed, and installed the new faucet. Cleaned up after he was done. It seemed a little expensive, but the convenience of scheduling and promptness and quality of the work getting done was worth it.

They got here within one hour of my contacting Home Adviser. Paul, the plumber, was very friendly and had experience with my type of problem. (My 2 yr. old grandson put a hot wheel in the toilet and flushed it down) It took Paul about 30 minutes with a "snake" to push it through. Meanwhile, he told me funny stories about things other kids had flushed.

The plumber did double check at my suggestion to see if I did have copper pipes under the house. I do. However, the initial problem was the toilet bowl which had dirt particles debris in the bowl & in the tank. Mostly the bowl was the culprit, this he didn't seriously check with me. So I did pay the initial estimate of $145.00, which I thought was too high.

The plumber showed up on time, figured out the problem and fixed it quickly. $480 (labor + parts) for about a 1 hour job seemed a bit pricey but this was an emergency situation which got fixed. Parts that were replaced were two pipes leading into and out of the water heater and a new and improved inlet valve. Plumber had all the needed parts in the van.

On time and affordable.

Nothing

I recomend you confirm your appointment other than that they were very professional and they came with booties to cover their shoes.