Poolie

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15 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4106 Ramsey Avenue
Austin, TX 78756
https://poolie.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Weekly Cleanings
  • Year-Round & Seasonal Maintenance
  • Swimming Pool Repairs
  • Swimming Pool & Spa Service
  • Algae Treatment
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
28 Verified Reviews*
  • 5
    21
  • 4
    4
  • 3
    0
  • 2
    0
  • 1
    3
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 28 results
5.0 Troy S. Jonestown, TX
10/24/2024

very good job

5.0 Rasheed M. Belton, TX
10/12/2024

.

4.0 David W. Cedar Hill, TX
6/10/2024

They communicated well. Some up selling however.

1.0 Nick G. San Antonio, TX
5/16/2024

I cancelled my service with them because of their shady business practices. They would send me random invoices for repairs I never requested and were never discussed with me. They continue to charge my card month after month (now 5 months after I cancelled) even though no services were provided. I was refunded by my bank after calling out their fraud, but it was still a huge inconvenience. This company is definitely not to be trusted.

5.0 Kunal D. Austin, TX
5/13/2024

Quick follow-up, great service, and great customer service. Whenever I had an issue and call them they send someone immediately

0.50 Russell B. Buda, TX
5/9/2024

I hired them for a month of service(3 cleanings), because the salesman swore to me that he could get my pool in order without draining and scrubbing it. It was agreed that the first technician would help me remove the pool cover, which they did not and also tried to charge me for a cleaning after they showed up and just left. They have never showed up the day that they should have, besides the first time when they just left. It was also agreed upon by the original salesman that they would use a pump so the gunk at the bottom of the pool would just not be sucked into my filter and then recycled back into the pool once they left, which the last tech., who I did not request, did not even bring. So as of right now, I've only had two cleanings and simply requested a partial refund for the last, which they have ignored and have not responded back to me with! DO NOT PAY UP FRONT IF YOU DO GO WITH THEM!! Their sales team does not communicate at all with their field service team, which I believe created all these issues and confusion, but that is not my fault!!

5.0 Sanjuanita V. Dallas, TX
3/27/2024

Very professional and knowledgeable

5.0 Greg S. Austin, TX
12/27/2023

.

5.0 Josh W. Austin, TX
9/10/2023

Na

N/A Matthew F. Leander, TX
8/28/2023

customer said he was very happy

Photos

Poolie
6
Poolie's Happy Tribe
2
Central TX Algae Recovery

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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