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About us
Culligan of DFW provides whole house water filtration, water softeners, reverse osmosis drinking water systems, and Bottle-Free water coolers to provide healthy drinking water for your home and business. Our full line of warrantied water treatment includes bottle water delivery, home water tests, salt delivery, commercial water treatment, and drinking water filters. Our dedicated team of professionals have over 40 years of hands on experience to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!
Business highlights
Se habla espanol
Emergency services offered
36 years of experience
Memberships & Affiliations
Texas Water Quality Associtation
Services we offer
Free water testing , Reverse Osmosis, Water Softener, Water filtration systems, Well Water Problems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.99 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 22% |
Filter reviews by service
Showing 1-9 of 9 reviews
Robert M.
Sep 2021
Having second problem with hi-dollar Hans Unit for home. Similar to last time I am told there is no local tech support altho they will put me on service list. The earliest date for service is 13 days. Very similar to the response time for our first problem.
Response from Culligan of DFW
"Hi Robert, Thank you for taking the time to write this review. We are glad to hear you've been happy with your Culligan water system up to this point. I'm sorry to hear about the concern you're having with your unit. We understand your frustrations with our wait time for service. It certainly is not the way we intend to do business either. These past nineteen months while we navigated COVID-19 and the Big Freeze together has caused an unpredictable Local and NATIONWIDE dilemma, as we all have experienced. We are committed to keeping our customers informed of the latest developments on how the shutdown and its long-term issues, in your case- it's employee staffing, may continue to affect our business. Our teams have been working diligently and to the best of our abilities, in the below areas to maintain seamless operations. Here?s what we have been doing: * Have Wait List: In case of changes/services completed early; able to get your appt moved up ? Hired an outside HR firm to help recruit personnel in needed areas of the business ? Our employees are working overtime and weekends ? Extending our current Employee $500 Recruiting Bonus to customers, if they refer an employee candidate that we hire and stays with us for at least 90 days. Please know we appreciate your patience Robert, and we are doing everything humanly possible to keep our phones answered and customers serviced. We will get through this, thank you for being part of our Culligan family! Tracey Anargyros Quality Assurance Manager"
Steve C.
Aug 2021
Water Treatment & Purification System Installation and Replacement
Honest, professional, no pressure.
Karla T.
Dec 2020
Chad K, our service representative, is very professional! He always does an excellent job in our house! We are very pleased and happy with his service! Great quality! We are very grateful! Thank you so much!
Raymond D.
Nov 2020
They sent a tech at first. He didnâ t know what he was doing. He sat in the truck for 2 hours. I fired him. They sent another and he was great. I wanted a clean look and he did it. Payed a plumber to find the line to the house. Glad I did. Looks a lot better. These techs are not licensed plumbers. But over all Stephen was great as the sales man.
Craig J.
Jul 2020
Chad, our Culligan service rep, was outstanding on his semi-annual service call.
Norma M.
Aug 2019
The lady who did our water testing was thorough & informative. The install people were efficient , professional & went to great lengths trying to preserve our lawn while looking for underground water lines. We did encounter an issue with our purchase plan after the fact, but Rick Keck (the GM) spent a great deal of time with us & he exceeded our expectations on a resolution! This is a great company that has good options for water treatment. Combined with a lot of people who do good work & management that cares to make the customers happy if an issue arises.
Steve S.
Jan 2019
Water Treatment & Purification System Installation and Replacement
Questionable Sales Tactics and Poor Customer Service. Spent $3,900 on home water treatment system. Salesman told us 1 yr of quarterly Salt service included. After 1st Service, received bill of $65 for salt. Called in and they told me they would take care of. Last week received another bill with late charges added. Left 2 messages for call back but answering service says they are very busy. Going to BBB next if they don't resolve this. Very sad!
Response from Culligan of DFW
"Hi Steve, I'm sorry to hear you had a hard time with our services. We aim to provide all of our customers with both a hassle-free product and experience. If you could please give me a call at the number in my signature, I would appreciate getting the opportunity to help you out and resolve this issue. Also If you would like to direct message me your phone number we will call you back asap. Sincerely, Rick Keck General Manager (972) 241-3828"
Ben R.
Jan 2018
Water Treatment & Purification System Installation and Replacement
no sales gimmicks, professional install and great quality
Cathy L.
Dec 2017
Water Treatment & Purification System Installation and Replacement
Love them. Loyal customer for 30 yrs.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Culligan of DFW is currently rated 3.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Culligan of DFW accepts the following forms of payment: CreditCard
Yes, Culligan of DFW offers free project estimates.
No, Culligan of DFW does not offer eco-friendly accreditations.
Yes, Culligan of DFW offers emergency services.
Yes, Culligan of DFW offers warranties.