Curlys Carpet Repair & Flooring

"Hi Chris, I'm sorry to hear that you were unhappy with the price of the work done, although it's good to hear that you are pleased with the quality of the work. My work is based on the highest quality, and not the cheapest way to get the work done. It costs more but the results last longer-term. Your wife and I had agreed on the price beforehand so I was surprised to find out there was an issue for you. I did work on four doorways and while that isn't much in terms of carpet length, it is more detailed work that takes skill and time. It was a smaller job as well, which takes time for me to travel to and from and many carpet layers won't actually take the time to come and do that type of work. Regardless, I am sorry in the end that you weren't happy with the price, and I hope this explanation provides more understanding as to what made up the price as quoted."

"Hi Patrick, I do appreciate the work and I am glad you like the quality of it. You didn't mention anything about the price I gave you before I started the job. I am open to you saying that you are not interested. Especially on concrete, there is a lot of prep work that I have to do before I even stretch it. I am glad you felt good about the work that I do. My intent is to do it so well that you will never have to get it re-stretched again. I wish you well, Pablo."

"Hi Pamela, Thank you for taking the time to post a review as to the quality of our workmanship and I'm glad that you were highly satisfied. I did want to respond as to your comment on the pricing of our work. We are known for the very highest quality work and sometimes a job can have intangibles that increase the work required to complete the job, which also affects the price. In this case, it took extra time to arrive at the location up at the top of the mountain with the gated entrance, as well as it took some extra work and time to get into the attic from a ladder, for the carpet to use for the patch. With the extra time and effort involved, the price charged for an excellent quality job is a fair price for the work done. I hope this helps explain in more detail the extra factors that were involved in the job which were reflected in the price. Sincerely, Pablo"

"(consumer name withheld per their request).. was easy to work with and enjoyed doing the work for her. Thanks Kris"

"Hi Jennifer I am glad that you found my work to be of a high quality or it met your standards of quality. Thanks for the review. Sometimes I am very busy and have a challenge committing to do jobs. I am sorry it took so long. If you would have pushed me to commit,I probably would have done it sooner. As far as the price goes,I do a a very consistent high quality work. I am not just any outfit. When I come to a job,it's up to a customer whether they want me to do the work. If they want the best quality and a job that lasts, they hire me. If not I will wish them the best and leave."

"Hello Dear customer First of all thanks for the review. That takes time and I appreciate your valuable time. If I bring carpet to a job,I take the extra away. But customers can have a lot of extra carpet sometimes. I,also, don't have a place to put all that extra carpet. Sometimes the carpet is very smelly and I don't want to have that stuff in my vehicle. Thanks for the work and I wish you the best."

"Thanks much! Thanks for taking the time out of your busy schedule to give me a review. I did my best for you and I am glad that you can support me in doing excellent work for other customers in the future. I wish for you a lovely life"

"Thank you very much for your review and your honest thoughts on my job. I am glad that you really could appreciate my work and the way I dealt with you. I do my best with my many years experience and I enjoy doing my best to solve the customers problem so that they can enjoy their home more. I am glad that most customers,like yourself,can enjoy my company and my work"