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Custer Home Services

Gutters & Downspouts Cleaning Service, Sewer Main Clearing, Child Proofing Service,

About us

Welcome to Custer Home Services, LLC. In business since 2017, we are a full service company who takes great pride in the quality of our work and guarantees customer satisfaction. Specializing in drain clearing & gutter cleaning for both residential and commercial properties. No job too big or too small. Serving the Eastern Shore, Annapolis and surrounding areas, so be sure to give us a call today and "Let the General Battle your Clogs!!!" "CUSTER'S SEASONAL SERVICES " A division of Custer Drain Cleaning, now bringing Home Maintenance Services to you!!! Leaf Removal, Gutter Cleaning, Window Washing, Pressure Washing & Holiday Lighting.

Business highlights

9 years of experience

Services we offer

Drain Cleaning , Gutter Cleaning, Gutter Repair & Installation , Underground Drainage System

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.690 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
3%
2
0%
1
4%

Filter reviews by service

Showing 1-25 of 90 reviews
Angela S.
Feb 2020
5.0
Yes, I recommend this pro
This is a straightforward group to talk to, easy to work with team and accommodating and the pricing is good. I actually hired this group 2 years ago to regrade and clean up my crawl space ahead of encapsulation and they did a fabulous job. I have hired them for additional work since, such as regrading and paving an entranceway. I would hire this team again. They know what they are doing and they are honest people.

Jason M.
Feb 2020
0.5
$600
Custer has still not answered my calls requesting a refund for my deposit since they never actually completed the job. My wife and I are owed an approximately $600 refund check from Custer, and it has been months without so much as a word from Custer.

K F.
Jan 2020
1.0
Drain Clog or Blockage Clearing
This company, Tanner, specifically - showed up - to our delight, very late on a rainy weekend night, very late since we were experiencing a blockage. However, unbeknownst to all of us, the drain was not cleared because he inadvertently broke a main sewer pipe which dumped into our crawlspace for a time before we discovered it. Obviously, it was not intentional, and he did come back to reconnect the pipes as was desperately needed once discovered. We could not use any water in the house. Tanner then cleared a root from the drain which should have been cleared the first trip out. We never heard from him again. Custer home services would not accept responsibility for the mistake, and we were left with quite a bill for the resulting damage - proven to be caused by his heavy-handed application of an auger/snake to clear a main on the first visit. We know that things go wrong sometimes, but not owning up to those errors is unethical. Therefore, we would not recommend him or his company.

Loretta L.
Dec 2019
0.5
$300
The Office Manager lied numerous times making statements and promises that never occurred. I paid for lights that I never received after making numerous requests for the lights. I was never provided a cost for the service (2019). The customer service is the absolute worst and the unprofessional behavior is horrific for this type of business. They are really unreliable, dishonest, and untrustworthy. Many excuses for failure was the only service that I received, such as we lost the previous records, the records were not done correctly, we are a small business, and my internet was out, so I could not conduct business. Terrible after 2 years and really, really, really disappointing experience. I will be filing a BBB complaint and filing a small claim in court as well.

Bill G.
Oct 2019
4.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro
$150
polite and thorough

Rosalind K.
Aug 2019
5.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro
$150
Very professional & polite group. Quite knowledgeable and reasonable pricing. Good customer service is high on my list.

James F.
Jul 2019
4.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro
$150
These folks know their stuff. Did a through job in no time. Polite and professional. Pricing was very reasonable. Will use again.

Judith O.
Jul 2019
5.0
Sump Pump Repair or Replace
Yes, I recommend this pro
Techs were on time and prepared to do the job. They actually adjusted schedule to get to me at a time that was convenient for me. Fixed pump promptly and checked drain line.. unclogged it after searching down a hidden end.. very nice guys who were polite and respectful and went beyond what I expected. Left my utility better then they found it.

Lavon H.
Jul 2019
3.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro

Raphael R.
Jul 2019
5.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro
They did a good job

Nancy S.
Jul 2019
5.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro
They were great - highly recommend them.

Joanne F.
Jul 2019
5.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro
They were courteous and efficient.

Amanda T.
Jul 2019
5.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro
They called immediately to set up an appointment. Workmen showed up on time and did a quick job cleaning out our gutters.

Jasmin C.
Jul 2019
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Good Service & Fast!!!

Lorenzo T.
Jun 2019
5.0
Yes, I recommend this pro

Larry H.
Apr 2019
4.0
Yes, I recommend this pro
N/A

Kevin C.
Dec 2018
5.0
Drain Line Breakage - Camera Locate - For Business
Yes, I recommend this pro

Joan T.
Nov 2018
5.0
Yes, I recommend this pro
They were friendly thorough and did a good job

Linda L.
Nov 2018
3.0
$575
Work was done timely and correctly last year. We had a concern this year but the owner contacted us to resolve it promptly.
Response from Custer Home Services
"Hello, this is Tanner with Custer Home Services I?m sorry for the confusion regarding your holiday lighting. Yes we did have a promotion last year for holiday lighting with the purchase of our lights the reason being we use a higher grade commercial lights and also store them for our customers in a climate controlled facility every year. That gives our crew the chance to make sure everything is properly working for years to come installing homeowners personal lights is much more time consuming for which we would charge more our lights would have been custom cut to fit your home every bulb,clip, and connection is made the first year which requ"

Frances H.
Nov 2018
5.0
Yes, I recommend this pro
$320
Polite professional and easy to work with. Would hire them again in a heartbeat. Beautifully cleaned windows and went the extra mile by helping to rehang curtains I could not reach.

Debora T.
Aug 2018
5.0
Sump Pump or Interior Foundation Drains Installation
Yes, I recommend this pro

Frank P.
Aug 2018
4.5
Yes, I recommend this pro
$2,100
Excellent price, very good service, did exactly what was quoted, on time, no issues.

George G.
Aug 2018
4.0
Gutters & Downspouts Cleaning Service
Yes, I recommend this pro

Sarah P.
Jul 2018
5.0
Yes, I recommend this pro
$843
Polite, professional, clean, easy to work with

Ron H.
Jul 2018
5.0
Sump Pump Repair or Replace
Yes, I recommend this pro
On a very rainy day (one of many) with the sump pump spouting water, Custer was the first to return my response—in the middle of the night on a Saturday! They kept in touch until a tech, Trevor, came out, and he completed the fix within 1/2 hour! And very reasonably priced! They’re the first on my favorites list!
Response from Custer Home Services
"Mr. Ron- So glad we could help you out- Please call us in the future for any household services you may need."
Showing 1-25 of 90

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Custer Home Services is currently rated 4.6 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Custer Home Services accepts the following forms of payment: CreditCard

Yes, Custer Home Services offers free project estimates.

No, Custer Home Services does not offer eco-friendly accreditations.

No, Custer Home Services does not offer emergency services.

No, Custer Home Services does not offer warranties.