Magnolia Design Group, LLC

Poor craftsmanship and did not honor their warranty.

did a good job installing two garage doors in my basement

Quality work was not good and they did not follow up on their promises and commitments.

Very quick review of work and punctual service done. I also used them for exterior retaining wall and they did an excellent and professional job. Wall looks very good and will last for some time. Would recommend again.

non

Huge payment issue in the end. Should have been more professional about it. Aside from that...VERY quick service, and cost was 50% less (not a type-o) than other bids.

I got this company off your site after my home had been broken into for the second time in 14 mos., for security bars for my windows. I spoke to the owner Rick, who told me he would be out to measure my windows, he came out on a Saturday afternoon as he stated he would, fast talking stating he could have invisaline bars, which would match the grid/panes in the windows made and installed the next week, he could even have the window that was broken into replaced and a glass security door for my front door. He said the estimate would be sent to me early Monday morning (2/2/15), that did take place. I was sent an estimate for 9 security bars and 1 invisaline security bar, window replacement and a security door. I asked for a picture to be sent and I was sent a picture of some bars with scrolling on them that my aunt had on her windows and doors back in the 70's. I told him that was not what we had agreed upon, so he came back with I wanted all invisaline and they would be more expensive. I hadn't sent my deposit yet, so he called me the evening of 2/3/15 and stated that he would be able to do the invisaline bars, replace the window and security door for the same price. He stated he would have someone come out the next day (2/4/15) and measure my window and go to Bogard, GA to some place that had thousands of windows and get it replaced by Friday along with the bars and security door, but he had to have the deposit before he could start. I called on 2/4/15 and gave my card number for the deposit, he had the person out to the house that was making the bars, measuring the windows, so I thought I was on my way to getting my home secured. The person that was doing the bars called on 2/5/15 to inform me he would not be able to install the bars until Tuesday (2/10/15), I told him I was going to take off work and was he sure he could install them on Tuesday to which he stated, make it Wednesday (2/11/15). I agreed and called to express my displeasure to Rick. I asked when my window would be replaced, since I only had a piece of plywood over my window protecting me from the outside, Rick said he would have someone out by Friday (2/6/15) to measure the window and it would be replaced by Sunday (2/8/15). The guy came took the bottom sash of my window and left. I didn't hear anything from anyone over the weekend. I received a call around 9am from the security bar guy stating it was windy outside and he would not be able to paint my bars to install in my home Wednesday. I reminded him that he chose Wednesday and told me that was the day to take off. I called Rick Monday morning (2/9/15) to inform him I still did not have a window, and the security bar guy was telling me about the wind blowing outside, he said don't worry about the security bar guy, the bars would be installed on Wednesday as promised and to let him call the guy that he had come out for the window. He called back and asked what time was good for me, I was at work and told him I would

Got quick fair estimate. Fence was not level at 1gate but was corrected. Workmanship was good but some places needed to be corrected and were. Initial draw of 50% was accidentally run through twice causing payment of entire job before fence was started.

Is ok

Very professional and very pleased with final project.

Good workmanship. Gate installed was not made level with existing fence. Installer was later than original estimate.

Jim C

good communication-- quality good!

Very professional. Work was well-done. I would rehire for other fencing projects.

Great folks, nice work. Job complete same week I booked. They did the job, then called and asked for additional $100 to remove vines from old fence. Wish they revealed that/asked before the charge but given they quoted without seeing, I understand. Would still recommend them.

They did contact me later and fixed the problems I had with the job.

Very good services.

Magnolia Design Group did a fantastic job on my fence.. I contracted on a Tuesday and the fence was completed by that Friday.. The result was even better than I had expected.. I would highly recommend Magnolia.

The work was neat and completed in a timely manner.

They did a fine job

They were a little overpriced for the job.

Hired them for a interior hand rail repair project. The corner post & railing needed tightened so it would not wobble. Cost was very high ($375) for less than an hours worth of work and the quality of work was not professional. All the guy did was put in a few screws and nails & puttied over them, however he did not counter sink the screws into the wood so the repair looks like a 5 year old did it and it only slightly improved the railing.When I "complained" they gave me 10% off, which I appreciated. Over $300 for less than an hours work was too much!

I would highly recommend Magnolia Design Group for any project. Rick was knowledgeable and professional. He took the time to educate us on the choices we had for our fence project. He was on site both days and did everything he said he would do for us. I will call him first for any future projects.

Handled all interactions in a professional manner. Have used this firm for other jobs as well.

Magnolia Design built a Pergola for us and did a wonderful job. Rick and Carol were very professional and great at follow up. I am also considering having them build a new door for me.