Custom Floor Creations, Inc.

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Learn about our screening process

89% Recommended

21 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

7150 Elm Ave
San Bernardino, CA 92404

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Flooring
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.7
    9 Verified Reviews
    • 5
      8
    • 4
      0
    • 3
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    • 2
      1
    • 1
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    Highly rated for

    • Quality
    Showing 1-9 of 9 reviews Showing 0 reviews
    5.0 Khiem N. Murrieta, CA
    8/26/2019

    Worked with Jesus. Very professional. Answered all my questions via txt and phone calls. Never kept me waiting. Showed up on time and finished our carpet. Cleaned up everything as well. We are happy with his work.

    2.0 Jonathan M. Irvine, CA
    11/1/2018

    Comparatively speaking, the install quality was descent. However, Jesus's business ethics are subpar. After making the original deposit, he wanted another payment before even finishing so he can push our job aside and move onto another one that he overscheduled for. Based on the California business code, the limit of deposit is $1k or 10% of the total, which we more than paid for. He also tried to cite the vague language in his contract to justify this, which further worked unfavorably towards his integrity. Needless to say, he tries to overschedule his work and push your project aside when he feels convenient in order to get new clients in. Additionally, you'll have to watch the nickle and diming on every single issue and watch for significant price increases. Finally, to further salt on the wound, Jesus didn't clean up the demo trash after the project was completed and left a mess for us to clean up ourselves. Please be forewarned for all those reading this, as I will NOT be recommending him to anyone else. Perhaps this level of ethics is prevalent to this industry, but as consumers we should not held at ransom to accept this type of service to complete our home reno project. This is my public service announcement to you all - take it for what it's worth.

    5.0 Brandon G. Irvine, CA
    10/5/2018

    Jesus was on time, did great quality work, and completed the job in a day! I am beyond thrilled with the work he and his team did, and would hire him again for future jobs for sure! He helped me buy the right materials, was flexible when he needed to get some additional plywood, and totally over-delivered!

    2/17/2018

    Jesus and his team went above and beyond to make pur vision for our living room flooring a reality. Jesus took the time to meet with my husband and I and listen to what we were looking for. He went above and beyond to make sure that the flooring we chose was the perfect match for our home. Jesus is very professional, personable, polite, punctual and skilled! I highly recommend Custom Floor Creations! I am so relieved that I was put in touch with Jesus through Home Advisor after a big name company was not willing to install the flooring I liked. Ultimately I ended up with a better product for a reasonable price. You will be more than satisfied if you choose to call Custom Floor Creations!

    12/19/2017

    Jesus and his crew are amazing...they are priced just right (WAY below local flooring guys up here in Lake Arrowhead) and are just incredible. Jesus is a true professional, who takes great pride in his work.They clean up as they go along and leave nothing out of place. The craftsmanship of their work cant be beat. We had a huge job for them to do, and they got it done quickly and perfectly with NO flaws. I would highly recommend Jesus and his crew to ANYONE looking for an amazing deal on top quality flooring at unbeatable prices. I am a realtor up here on the mountain, and I very much look forward to sending my clients his way for their flooring needs, and that says a lot. I trust my clients in his hands because I know he is the best!

    5.0 Armida A. Fontana, CA
    12/13/2017

    Very nice guy!! They were clean and very fast. Very happy with my flooring. Thanks Jesus!!

    9/18/2017

    They did a beautiful job, I love my flooring and the price was great. I recommended him to my mom and she is also thrilled. They completed the job timely when they said they would and I would highly recommend them.

    5.0 Marty H. Riverside, CA
    9/16/2017

    The service was outstanding and is a defiinite rehire. In fact I already did. I would highly recommend this team (& Jesus in particular). They worked around the schedule of our getting our shower tiles cleaned and re-sealed, and the new toilets installed. This made for a seamless workflow. Professional and thorough. Happy Customer.

    5.0
    5/5/2017

    Punctual, Creative, Effective, Effective, and Great Personality.

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