Custom Home Specialties, Inc.

4.86 | 23 Verified Ratings
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651-269-6812

2026 128th Street West
Rosemount, MN 55068
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Custom Home Specialties, Inc.


let us bring you home to comfort and style

Custom Home Specialties, Inc., is a small local professional deck building company that offers quality personal service to its valued customers. We pride ourselves on spending time with our clients to understand their special needs and concerns for their individual project. We work together with you to walk you through the building and product selection process and options to reach your final goals and budget. So let Custom Home Specialties, Inc., be your local contractor of choice and we'll bring your home to the comfort level and style you deserve. Minimum project size Of $1,000

Achievements

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Service Area

  • Saint Paul
  • Burnsville
  • Inver Grove Heights
  • Mendota
  • Saint Paul Park
  • Chanhassen
  • Farmington
  • Rosemount
  • Lakeville
  • Savage
  • Lake Elmo
  • Cottage Grove
  • Lakeland
  • Newport
  • See All >

Services Offered

Decks
  • Deck or Porch Build or Replace

Areas of Expertise

  • custom decks and porches

Product Brands Used

  • Timber Tech
  • Trex
  • UnderDeck
  • Azek pvc flooring

Quick Facts

Business Hours
Monday:
7:00 AM to 8:00 PM
Tuesday:
7:00 AM to 8:00 PM
Wednesday:
7:00 AM to 8:00 PM
Thursday:
7:00 AM to 8:00 PM
Sunday:
7:00 AM to 8:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: ten year warranty on primary structure and foundation.

Credentials

In Business Since: 1985
Memberships & Affiliations
  • BBB accredited bisiness member
State Licensing
Trade: Residential Builder
License #: BC572560
Expiration: 03-31-2018
Screening
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Business Overview

Community Involvement

Custom Home Specialties inc. volunteered to remodel the Rosemount high schools two concession buildings on there football field.

How We Got Started

I chose to work in this industry because I started in this industry when I was A boy building club houses and tree house with my buddies in Burnsville and I never quit. I have a passion for building seeing things grow with my own hands nds .

We started in this industry in 1978.

We describe our business as Family owned and operated

 

Photos
Custom Home Specialties, Inc.


My Work
3 Projects
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Ratings & Reviews
Custom Home Specialties, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 23
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1.5   |  
The quality of our Azek deck replacement is very good, and the team worked efficiently to finish the project while my wife and I were out of town. The price was reasonable in comparison with other quotes we got, so we went with Mike and his team. However, after the initial meeting and agreement to go with him, the whole experience was awful, and I would never recommend his company to anyone. It has left a bad taste in our mouths making us hesitant on any future contracting projects. We spent a fair amount of time the first consultation talking about how poor the original support posts were and how they needed to be upgraded (and luckily the footings were big enough). Another draw was the fact that he promised to secure any necessary permits and be up to city specs. Right before the final agreement, we made sure that a gate would be included at the top of the deck stairs. Throughout the whole process, the communication piece was lacking, waiting a few days for confirmation of things via email or phone, but it got much worse from here out. We only knew that they started on the project because my father-in-law happened to stop by our house to check up on it and saw them starting to work. I did appreciate that they recommended adding another support cross-piece which he approved for us while we were out of town. He also asked about the posts and they replied that they must have been up to code at some point. We got home after the team had moved on to the next project, but we weren't sure if they were done yet (no notification or communication from Mike until we reached out a few times asking about the status). The gate hadn't been put in as requested, and nothing had been done with the tiny 4x4 support posts. We re-read the contract agreement, but it was vague enough to not specifically mention support posts. In talking with Mike, he agreed that the gate had been forgotten and would have the supplies and a team out the next week. He then seemed to go back on his previous opinion and say that we didn't need new posts. My wife and I then decided to have an inspection done to make sure it was up to city specs, which Mike didn't seem to be a fan of, asking if we didn't trust him or we were scared of something. We just wanted the right process to be followed. After talking to the city, they notified us that a permit had never been pulled! Mike now claimed this wasn't necessary because it was just a deck resurface and the new railings were pre-assembled. Though he never told us that at any point in the process until we found out that no permit was pulled. He reluctantly agreed to organize getting the permit pulled and final inspection done on his own, then we didn't hear from him for 3 weeks! 2 weeks after when the gate was promised to be put up, with no notice at all, my wife was woken up by a team putting some finishing touches on the deck (screws, etc) that was never mentioned either. So they really weren't done, even besides the gate, and there was absolutely no communication! When Mike finally called us a week after that (we were not going out of our way to get him the rest of the money that we feel like we didn't need to give him after how we had been dealt with), he claimed the final inspection had been done with the go-ahead so wanted the last payment. Funny, because we never saw anyone come, but we decided to call the city to check. Sure enough, the inspection wasn't scheduled for another week. I called him and gave him the chance to tell the truth, but he lied yet again saying the inspection was done. In the end, it was done, and they did rule it up to code, but the whole process was stressful and infuriating, and it is too bad we are reminded of that in looking at our deck.
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5.0   |  
Mike and his team were very professional and I appreciated the attention to detail. They showed up on time, completed the work promised on time and made sure that we were involved in every step of the process. Very easy to work with and the stuck to the quote without any "hidden" or "surprise" charges. Quick, efficient and within budget. We are very pleased with the result. Will be using them again as we budget for an extension!
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5.0   |  
Mike and his team were extremely professional and did a fantastic job building my deck. The took care of cleaning up after themselves. I love the deck that they built and pleased with the work that they did! A+++++
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5.0   |  
Mike first gave us a very good inservice on the products he recommended. His price was competitive and the work was superb. He completed the project ahead of schedule and left the site very clean and neat. I would recommend his services to anyone.
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5.0   |  
Mike was excellent to work with throughout the deck building process. He was very accomodating with both the project budget and the timetable, and even completed the project ahead of the deadline. Overall, a very professional job. I would highly recommend Mike and hope to do business with him again.
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5.0   |  
A truly painless project! Great people, skills, materials, and results!
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5.0   |  
Great job.
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5.0   |  
I love the front steps that were built and would recommend them whole-heartedly!
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5.0   |  
Review by in Minnetonka, MN
Project: Build or Replace a Deck or Non-Masonry Porch
Mike and his son (and friend) did a great job! Had good ideas for planning the project and was a pleasure to work with. They showed up for the job when they said they would, and followed up on issues in a timely manner. HIGHLY RECOMMENDED!!!
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5.0   |  
Mike and the Custom Home Specialties were professional, supportive, knowledgable, and highly skilled. The work was completed on time and on budget, with great results.
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Showing 1-10 of 23
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    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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