Custom Installation Service, LLC

I was last on the list of who to take care of next. I was presented a bill for hundreds more than original quote. I requested a final visit to correct 2 issues. They never responded.

My time is valuable.

Craig Patterson did excellent work, in the time frame he promised. When he looked at my blind, he smiled and said, "...never met a blind I couldn't fix." He even came to do the install today, the hottest day in June in Seattle history ! Highly recommend him for blind related projects.

The technician (Rick) was absolutely amazing. Our blinds were filthy! He soaked and scrubbed them before using the ultrasonic treatment. They came out looking brand new. A few of them needed minor repairs and he did that, too. He went way beyond our expectations and we would definitely hire him again!

Craig Patterson was great and super fast and helpful in getting my blinds repair done in a day I highly recommend him for any blind related work.

Sorry it took so long to leave review! Had 2 sky-light windows covered, and blinds cleaned. The work was very well done, and worker personality was GREAT! Hope to use this service again in the near future.

good experience

Craig supposedly fix my roller shade and charged me $120 for an hour of service and parts. Three days after the ?fix? the shade broke. I contacted Craig 4 times to tell him about his repair and no response. I now have hired someone else.

Craig was prompt in contacting me and even came out on a weekend day to have a look. We have 10yr old Hunter Douglas, top down, bottom up blinds that had broken cords. Craig came out, masked, took the blinds to his shop and repaired them in less than a week. Cost was also less than expected. Great service, low cost and fast. I really liked that he came to us as that was a real time saver. Will certainly recommend him and will use him again. Kurt & Nicole

Some hiccups with getting the products in but Overall great job. Only took a few hours to do 8 windows and 2 doors. Left everything clean. Highly recommended

Fine

He's a funny guy but knows his stuff. He went right to work - installation, cord adjustments, and made sure they operated smoothly. Ask him about wine.

Craig was engaging and fun to work with. I would hire him agian.

Quick response, fast onsite repair and restoral/return of items taken to shop. Absolute knowledge of all blinds in home, including the variety of brands, their values and how to restore them back to factory specifications: My findings and expierience, Craig and company are of high quality and value! "Recommended!"

Craig was able to come the day after we contacted him. He wore a mask at all times. He was pleasant as he worked with a difficult installation behind a wood valence. It took longer than expected but he stuck to the quoted price.

Craig repaired my blind. He is a hard working person. Communicating with him was not easy, but he got the job done.

Nothing

Never showed up

Was given a 2 hour window, I texted owner at the beginning of those 2 hours to ask if it would be closer to 2:00 or 4:00, I never got a reply. Worker showed up at 4:00 so just barely made it. Work done in the truck was great; blinds are very clean, however, he had to borrow an extension cord in order to use the ultra sonic cleaner (?) Returned the blinds when they were still dripping wet, but that's OK we had lots of towels. No mask, was disappointed to see that. No shoe covering to protect carpet. Was quoted by the owner per shade but did not learn about the trip charge of $45 till after he arrived.

The person from this company was good about communicating and let me know when he was running late. He was knowledgable about the problem with my blinds and was able to repair things on the spot. The price was a bit more than I was expecting but it probably included a trip charge. Overall I was happy with this repair job.

We need him to finish one more thing also going to hire him to replace blinds in house when i decide what I need & after we enjoy a few more trips in motorhome. Craig has helped us to enjoy our dream to travel the USA Would recommend you to hire him

Craig was great! He provided a great product at a good price and it was done in a quick time frame.

Craig was able to do the work the day after I called to have my broken duette cord replaced. He completed the work quickly and work a mask. The time frame he gave was an arrival window not a be there and work completed within the window. He arrived 15 minutes or so after the end of the arrival window. It was not a problem that day. It something worth clarifying if one is not flexible at the end of the window.

timely, communicate well, however did not send an invoice as promised after payment by check.

Craig was able to make an appointment within three days. He replaced a broken cord quickly. I will definitely call him again when I need other repairs. And at a more convenient time for me I will have him come back and clean my shades. I highly recommend him.