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Custom Woodcrafters & Stoves, LLC

Deck or Porch - Build or Replace, Deck or Porch - Repair, Chimney or Fireplace - Clean and Inspect,

About us

At Custom Woodcrafters & Stoves, LLC, we provide all sorts of chimney and fireplace work. We can custom fit any type of chimney to fit your home or dwelling. For a free estimate call today. Thank you! Also any and all fencing and deck needs!Wood, pvc, chain link, commercial and residential.

Business highlights

13 years of experience

Services we offer

Chimney Repairs and Installs, Fencing, Fireplace Installs

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
3%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 29 reviews
Craig C.
Dec 2016
4.5
Chimney or Fireplace - Clean and Inspect
Yes, I recommend this pro
$260
Very good, on time, job well done

Patrick J.
Dec 2016
0.5
$474
I hired Custom Woodcrafters & Stoves, LLC to replace panels in my pre-fabricated fireplace. They missed their appointment to come out and take measurements. I was able to receive a verbal quote after getting them on the phone and providing a diagram. On the day of instillation the installation team was 3 hours late and didn't provide a courtesy call. They only replaced 3 of the 4 panels I was promised. Stating that they didn't have enough material. When I called the sales rep that I had spoke with the following day to ask for the forth panel or a discount he told me that I was only promised three panels and they would not offer to finish the job or offer a discount. Additionally he refused to admit he made a mistake or even misunderstood what I wanted. My advice. Get an offical quote in writing from this company before you hire them.
Response from Custom Woodcrafters & Stoves, LLC
"We apologize for anything that our techs did wrong ,but , in our defense , He only wanted the sides done ,originally . I attempted to find oem parts but this was an old stove and parts aren't available for this stove at all . We contacted the customer and informed him of unavailable parts. Then I found aftermarket panels , and let him know (After numerous times of him not answering phone) we finally explained all to him and agreed on 2 sides and a back panel and not the bottom for the same price .He wanted the bottom for that same price ,losing us money..No mistakes were made by us to apologize for. Also our tech had all materials that were promised ,and installed them ."

Darlene S.
May 2016
5.0
Deck or Porch - Repair
Yes, I recommend this pro
$1,825
They come out very quickly to give me an estimate on the repair of our front porch. Due to the rainy weather it took a few weeks for the project to get started but they finished in less than a day. They were very courteous; did a good job and cleaned up all debris. I would hire them again.

Adrienne C.
May 2016
4.5
Aluminum or Steel Fence - Install
Yes, I recommend this pro
$3,300
They installed a chain link fence and it looks good. It took some time to get the materials in, but they installed the posts on day one and the chain link on day two. The only downside was the displaced dirt from the post holes, but that would be a general problem.

Gary C.
Mar 2016
4.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro
$9,325
did the job well and on time at price quoted

Lynae M.
Nov 2015
5.0
Yes, I recommend this pro
$145
It was a FIREPLACE/CHIMNEY CLEANING and Burt and his nephew had to access it from the inside of the house. They were very careful covering the floor and any other surfaces and left my house in excellent condition.

David J.
Aug 2014
2.5
Wood Fence - Install
Yes, I recommend this pro
$1,250
I thought they did a good job overall. But they were very pricey and I paid a lot more than I even wanted to pay to get the job done. Also, they do NOT get back to you at all. I had to call them several times to finally get them out here to do the job. Then, after waiting weeks for them to get back to me on something else that we wanted done to our fence, I had to go with someone else to get that job done.

Paul S.
Aug 2014
5.0
Gas, Pellet, or Wood Stove - Repair
Yes, I recommend this pro
$150
Arrived on time, Diagnosed problem, fixed problem, made sure to clean up. Good Job!

Homeowner
Mar 2011
N/A
Chain Link Fence Installation
Yes, I recommend this pro
Install of chain link fence went off without a hitch. Review would have been five stars, but there was a question of availability of materials

Homeowner
Mar 2011
N/A
Gas, Pellet, or Wood Stove - Repair
Yes, I recommend this pro
great job....Thank You

Homeowner
Jan 2011
N/A
Chimney or Fireplace - Clean and Inspect
Yes, I recommend this pro
Fast and friendly. Hard to tell not being able to look inside the chimney but the exhaust pipe from the boiler looks nice and clean. All and all i'd say they did a good job. I thought they were a little pricey but the peace of mind was well worth it.

Homeowner
Sep 2010
N/A
Chimney or Fireplace - Clean and Inspect
Yes, I recommend this pro
As far as this layperson knows, the job was done. After the work was done, we were told we would be given a detailed prognosis on the fireplace with a detailed estimate on what should be done to truly have a SAFE working fireplace. Ex : We were told work needed to be done at chimney level, but we never heard back from anyone. Frank

Homeowner
Aug 2010
N/A
Vinyl or PVC Fence - Install
Yes, I recommend this pro
.

Homeowner
Aug 2010
N/A
Vinyl or PVC Fence - Repair
Yes, I recommend this pro
They came prmptly, well equipped, and did a wonderful job.

Homeowner
Jul 2010
N/A
Chimney or Fireplace - Clean and Inspect
Yes, I recommend this pro
good serwvice friendly and technically competent

Homeowner
Apr 2010
N/A
Chain Link Fence Installation
Yes, I recommend this pro
They responded promptly to my inquiry. Even though it was a very small job, they were interested in submitting a bid and did so. When I decided to have the work done, they will be the ones to do the work.

Homeowner
Mar 2010
N/A
Chain Link Fence Repair or Alter
Yes, I recommend this pro
He came to the house the very next day after I spoke to him and then called with estmates. I have spoken to him several times. He will be sending me the written estimates to make the decision after receiving the written estimates. Very good I would recommend him to other people.

Homeowner
Nov 2009
N/A
Gas, Pellet, or Wood Stove - Repair
Yes, I recommend this pro
Promp,evaluated the problem and fixed same at a resonable price.

Homeowner
Oct 2009
N/A
Pre-Fabricated Fireplace Unit (Gas) - Repair
Yes, I recommend this pro
the guy was on time , cleaned up after himself and he did a great job.

Homeowner
Aug 2009
N/A
Wood Fence - Install
Yes, I recommend this pro
congenial and fair-minded. very good quality of workmanship. Reliable. Highly recommended.

Homeowner
Jul 2009
N/A
Chimney or Fireplace - Clean and Inspect
Yes, I recommend this pro
was there to do the work within days of approval from funding bank did a good job went be on what was asked.

Homeowner
Jun 2009
N/A
Vinyl or PVC Fence - Install
Yes, I recommend this pro
Very pleased with the service provided.Bill went the extra mile to both recommend and meet our needs. I would not only recommend him highly to my friends bit would do business with him again. Thanks for providing his name. John And Bonnie Pikor

Homeowner
Mar 2009
N/A
Chimney or Fireplace - Clean and Inspect
Yes, I recommend this pro
The 2 servicemen were professional and thorough. They also kept the work area clean. I am completely satisfied with their workmanship.

Homeowner
Feb 2009
N/A
Gas, Pellet, or Wood Stove - Repair
Yes, I recommend this pro
Company responded quickly. technician worked non-stop and did a great job cleaning the pellet stove. There was a small electrical part required that took a couple days to get. Stove runs like new again.

Homeowner
Feb 2009
N/A
Gas, Pellet, or Wood Stove - Repair
I hired him to repair my cast iron wood stove. It needed (among other things) a new pin to keep the door closed. He said he'd have to drill or pound the old pin out, and there was a possibility the stove could break. The man he sent to do the work tried, but the pin wasn't coming out. I heard him call McGregor and tell him he didn't want to keep pounding on the cast iron stove, it would break, and I was willing to live with door as it was. It did stay closed. McGregor kept him pounding away until the stove broke. Then he wanted to sell me anew stove and gave me a hard time when I chose to go with someone else, who charged less and hadn't broken my stove. He felt he had done all the hard wok and seemed to feel entitled to the job.
Showing 1-25 of 29

Licensing

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FAQ

Custom Woodcrafters & Stoves, LLC is currently rated 3.9 overall out of 5.

Custom Woodcrafters & Stoves, LLC accepts the following forms of payment: CreditCard

Yes, Custom Woodcrafters & Stoves, LLC offers free project estimates.

No, Custom Woodcrafters & Stoves, LLC does not offer eco-friendly accreditations.

No, Custom Woodcrafters & Stoves, LLC does not offer emergency services.

No, Custom Woodcrafters & Stoves, LLC does not offer warranties.