Customer First Carpet Care & Building Services

4.82 | 89 Verified Ratings

Customer First Carpet Care & Building Services

4.82 | 89 Verified Ratings

510-533-7877

4101 Brookdale Ave.
Oakland, CA 94619
Tell us your zip code to view pricing & schedule
Tell us your location to view pricing & schedule
Choose your project to view pricing & schedule

Please enter valid zip.

Please choose a location.

We're sorry but the time you have chosen is no longer available.
Please select a new time below:
Please call 510-533-7877 to schedule your appointment with .
There was an issue connecting to the server. Please try again or call Customer Service at 1-877-800-3177.
We're sorry but the time you have chosen is no longer available.
Please select a new time below:

Select your appointment type and time:

Profile
Customer First Carpet Care & Building Services


Customer satisfaction always comes first!

Our name reflects our firm commitment to customer satisfaction. Since 1978 we have provided courteous professional janitorial and carpet/upholstery, tile and grout cleaning with exceptional results. WE USE GREEN CLEANING PRODUCTS! SOAP FREE PROCYON products and the HOST LOW MOISTURE carpet cleaning FAST DRYING system have the CERTIFIED SEAL as NONTOXIC GREEN cleaning products. PRESSURE WASHING; Floor stripping and refinishing/waxing for your commercial property is also done. We accept credit cards for your convenience with a small convenience fee. LICENSED AND INSURED COMPANY.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Oakland
  • Berkeley
  • San Francisco
  • Hayward
  • Redwood City
  • Fremont
  • San Mateo
  • Daly City
  • Pleasanton
  • San Leandro
  • Castro Valley
  • Moraga
  • Alameda
  • Emeryville
  • Burlingame
  • South San Francisco
  • Livermore
  • Dublin
  • Millbrae
  • Belmont
  • San Bruno
  • San Lorenzo
  • Newark
  • Union City
  • Pacifica
  • Orinda
  • San Carlos
  • Brisbane
  • See All >

Services Offered

Carpet & Upholstery Cleaning
  • Clean Home Carpets or Rugs
  • Clean Upholstery & Furniture

Areas of Expertise

  • Carpet, rug and upholstery cleaning
  • Grout Cleaning
  • Carpet Cleaning
  • Upholstery Cleaning
  • Pressure Washing

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 1978
Memberships & Affiliations
  • Certified Firm by the Institute of Inspection Cleaning and Restoration Certification No. 91843, Authorized service provider of the 'host dry extraction carpet cleaning system'. 800-558-9439, Member of the professional cleaners association of Racine Industries, Better Business Bureau Member & Honor Roll recepient since joining in 2005 (no complaints two years running)
Awards
  • Certified as among
  • Certified by IICRC as carpet cleaning service provider
  • Certified by IICRC as upholstery cleaning service provider
  • Certified by Value Star as quality service provider
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We provide free carpet cleaning service to a nonprofit organization in the east bay communtiy of Maxwell Park.

How We Got Started

I chose to work in this industry because Provided a measure of flexibility in managing my life and priorities.

I love working in Oakland, east of MacAuthur Blvd. because a beautiful array of plants & well cared for yards/gardens provide a pleasant respite..

We started in this industry in 1978.

We describe our business as Well established

Do you have a hobby?

Yes. I pursue knowledge about photography and develope my skills weekly.

 

Photos
Customer First Carpet Care & Building Services


My Work
1 Projects
Free Offer! Get Free Estimate free when Requesting a Consultation with Customer First Carpet Care and Building Services Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Customer First Carpet Care & Building Services

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 89
  Page 1 of 9
Sort by newest   Date ▼   Rating  
4.0   |  
Review by in Pacifica, CA
David was polite and work very good in removing stains
Was this review helpful?  
5.0   |  
Review by in Union City, CA
Vernon was incredible. He worked very hard, and ensured that the carpets were very clean. Moreover, he's extraordinarily hard-working and honest. His company is well named, Customer First. I would recommend Vernon to anyone!
Was this review helpful?  
5.0   |  
Review by in San Francisco, CA
Excellent experience. Will definitely use again.
Was this review helpful?  
5.0   |  
Review by in Oakland, CA
He was on time, finished quickly and did a great job.
Was this review helpful?  
5.0   |  
Review by in San Carlos, CA
Very thorough; lots of pride in his work in that he has high expectations about what he should accomplish; effectively cleaned some outdoor furniture that I thought I was going to have to throw away; has very good equipment; on time; highly recommend.
Was this review helpful?  
5.0   |  
Review by in Dublin, CA
Vernon took the time needed to remove some ink stains on our carpet. I did not expect the stains to come out completely, but somehow he did it! Not only did he do an excellent job overall, but took initiative to clean spots on dining room chairs. I neglected to include a small room I wanted cleaned, and he graciously came back. Truly "customer first"!

1 of 1 users found this review helpful.

Was this review helpful?  
5.0   |  
Review by in Oakland, CA
We actually hired Vernon to help us after our basement flooded and our carpets were soaked. He was amazing. He prioritized our job over others due to the emergency. He came promptly. He used his awesome equipment to draw out the water. He did what needed to be done to get the water out of tough to reach places, even if it meant his pants got soaking wet. He was kind and gave us a discount - and he let us use his professional dryer for a few extra days. If it weren't for him, I don't think we could have saved our carpets. He's really worth it!!!!

1 of 1 users found this review helpful.

Was this review helpful?  
5.0   |  
Review by in Hayward, CA
He went above and beyond for the price that he quoted. Stayed late to make sure that all were happy and the carpets were as clean as possible.

1 of 1 users found this review helpful.

Was this review helpful?  
5.0   |  
Review by in Berkeley, CA
Vernon was great. Did a fantastic job.

1 of 1 users found this review helpful.

Was this review helpful?  
5.0   |  
Review by in Livermore, CA
Vernon has built his business on customer service. You couldn't find better than Vernon! He is also very honest and trustworthy. What a blessing to work with him.

1 of 1 users found this review helpful.

Was this review helpful?  
Showing 1-10 of 89
  Page 1 of 9

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required