Customer First Carpet Care & Building Services

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100% Recommended

46 Years In Business

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4101 Brookdale Ave.
Oakland, CA 94619

www.customerfirstcarpetcare.com

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Hours

Mon: 9:00 AM - 6:00 PM
Tue: 9:00 AM - 6:00 PM
Wed: 9:00 AM - 6:00 PM
Thu: 9:00 AM - 6:00 PM
Fri: 9:00 AM - 6:00 PM

Sat: —
Sun: —

Details

In Business Since 1978

Customer satisfaction always comes first!

Our name reflects our firm commitment to customer satisfaction. Since 1978 we have provided courteous professional janitorial and carpet/upholstery, tile and grout cleaning with exceptional results. WE USE GREEN CLEANING PRODUCTS! SOAP FREE PROCYON products and the HOST LOW MOISTURE carpet cleaning FAST DRYING system have the CERTIFIED SEAL as NONTOXIC GREEN cleaning products. PRESSURE WASHING; Floor stripping and refinishing/waxing for your commercial property is also done. We accept credit cards for your convenience with a small convenience fee. LICENSED AND INSURED COMPANY.

How We Got Started

I chose to work in this industry because Provided a measure of flexibility in managing my life and priorities.

I love working in Oakland, east of MacAuthur Blvd. because a beautiful array of plants & well cared for yards/gardens provide a pleasant respite..

We started in this industry in 1978.

We describe our business as Well established

Community Involvement

We provide free carpet cleaning service to a nonprofit organization in the east bay communtiy of Maxwell Park.

Do you have a hobby?

Yes. I pursue knowledge about photography and develope my skills weekly.

Credentials

Memberships and Affiliations

Certified Firm by the Institute of Inspection Cleaning and Restoration Certification No. 91843, Authorized service provider of the 'host dry extraction carpet cleaning system'. 800-558-9439, Member of the professional cleaners association of Racine Industries, Better Business Bureau Member & Honor Roll recepient since joining in 2005 (no complaints two years running)

Awards

Certified as among
Certified by IICRC as carpet cleaning service provider
Certified by IICRC as upholstery cleaning service provider
Certified by Value Star as quality service provider

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Achievements

Service Details

Areas of Expertise

Carpet, rug and upholstery cleaning
Grout Cleaning
Carpet Cleaning
Upholstery Cleaning
Pressure Washing

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Deals

Cost Information

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Ratings

4.8

95 Verified Reviews

5

83
4

12
3

0
2

0
1

0

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-10 of 95 results

5.0 Brigitte B. Pleasanton, CA

11/20/2019

Clean Carpets or Rugs in a Home

Very professional and Vernon did Such a wonderful job! Excellent work. He cleaned my silhouette blinds too and they look brand new!

5.0 Lucinda S. Castro Valley, CA

12/29/2018

Clean Carpets or Rugs in a Home

Vernon Samson is an extraordinary craftsman. He really knows and cares about his work and we were wow! about the job he did. The carpets are Much cleaner that they were when we bought the house 3 years ago! He is very friendly and pleasant to work with and was very respectful of our furniture and belongings. Customer First was quite reasonably priced, especially given the high quality of their work. We give him our very highest recommendation!!!

5.0 Jeanmarie B. Fremont, CA

12/28/2018

Clean Carpets or Rugs in a Home

The owner, Vernon is very personable, honest, respectful, conscientious, and did a fabulous job.

5.0 David F. San Leandro, CA

12/12/2018

Clean Carpets or Rugs in a Home

Wow, Vernon has the right name for his company, Customer First. I have never had my carpets cleaned so well, for such a reasonable price and by such a pleasant individual. He was on time and with his experience he knew exactly what to do with the carpets, how to treat the customer, conduct business, and manage expectations. It was an enjoyable afternoon and I appreciated the casual conversation. Thanks Vernon!

5.0 Michael H. Oakland, CA

8/7/2018

Clean Carpets or Rugs in a Home

Vernon was ANAZING. I have used carpet cleaning services before but this time was head and shoulders above any service I have used. The carpet we had was not cleaned in 3 years but after Vernon came it looked like new. So he is truly gifted. And a very nice guy to boot. If I could give him 10 stars I would.

5.0 Harsh J. Livermore, CA

10/23/2017

Clean Carpets or Rugs in a Home

Very efficient and good service.

4.0 Carmen P. Pacifica, CA

3/2/2017

Clean Carpets or Rugs in a Home

David was polite and work very good in removing stains

5.0 Peter B. Union City, CA

7/31/2016

Clean Carpets or Rugs in a Home

Vernon was incredible. He worked very hard, and ensured that the carpets were very clean. Moreover, he's extraordinarily hard-working and honest. His company is well named, Customer First. I would recommend Vernon to anyone!

5.0 Nancy L. San Francisco, CA

4/23/2016

Clean Upholstery and Furniture

Excellent experience. Will definitely use again.

5.0 Leslie F. Oakland, CA

3/31/2016

Clean Carpets or Rugs in a Home

He was on time, finished quickly and did a great job.

Showing 1-10 of 95 results Showing 0 of 0 results

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Customer First Carpet Care & Building Services

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HomeAdvisor Screened & Approved

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In Business Since 1978

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Carpet & Upholstery Cleaning

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