Customized Security Solutions

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7 Years In Business

Company Details

  • Verified Licenses

Contact

501 Metroplex Dr #304
Nashville, TN 37211
http://www.usa-css.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Security Services
  • Fire system
  • Camera system
  • Access control
  • Smart Homes
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

5.0
13 Verified Reviews
  • 5
    13
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 13 results
5.0 Dana P. Franklin, TN
5/16/2022

AWESOME COMPANY!!! They did a great job installing residential cameras around the exterior of my home! Done in 1 day and in/out quick and clean! ! I would highly recommend giving Tim Reid a call before checking with anyone else. I will be a repeat customer and will definitely refer Tim and his experienced team to all my friends and relatives! Thanks again Customized Security!!!

5.0 Rebecca W. Old Hickory, TN
11/3/2021

Couldn't have been better. Was there when they said they would be and did exactly what they said would do. Would highly recommend this company.

5.0 Jeffrey S. Nashville, TN
2/20/2021

Only one year contract

5.0 Robert T. Gallatin, TN
9/22/2020

Customized Security Solutions is a top notch - A+++ in every way. They deserve more than 5 stars a "10" in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time answering our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work was done. Tim and his team are so genuine. They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.

5.0 Robert T. Gallatin, TN
9/22/2020

Customized Security Solutions is a top notch - A+++ in every way. They deserve more than 5 stars a "10" in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time answering our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work was done. Tim and his team are so genuine. They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.

5.0 Octavia G. Franklin, TN
8/30/2020

Great customer service. Easy to work with and made the options clear and easy to follow.

5.0 Judy D. Castalian Springs, TN
4/1/2020

Great customer service. Very professional install and the tech, Eric, made sure I was comfortable with the system before he left. They did an awesome job start to finish. I would have no problem recommending this company to anyone needing a security system. They helped me decide exactly what I needed and then promptly provided it. What more could I ask for??

5.0 Alvin judy A. Portland, TN
9/21/2019

5.0 Lisa W. Nolensville, TN
8/3/2019

My wife and I recently purchased a new home in Hendersonville. It was providence that our salesperson Nichole showed up at the door after I was discussing ADT vs Comcast earlier that day for our security needs. Nichole was very professional and personable, and she thoroughly went over the advantages of an ADT system vs the competitors. (She also gave us some tips regarding the local area which turned out to be great!). Two days later, our installer Eric showed up, and the great service continued. He was respectful, courteous, and demonstrated great care while installing the system. Overall, I would so far rate this company "5 stars" and have nothing but compliments for both Nichole and Eric!

Response from Company:

We are so happy to serve you and glad you had such a great experience! Thanks for being our customer.

Photos

Customized Security Solutions
Security System
Security Cameras

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