Customized Security Solutions

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

6 Years In Business

Company Details

  • Verified Licenses

Contact

501 Metroplex Dr #304
Nashville, TN 37211
http://www.usa-css.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Security Services
  • Fire system
  • Camera system
  • Access control
  • Smart Homes
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

5.0
13 Verified Reviews
  • 5
    13
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 13 results
5.0 Dana P. Franklin, TN
5/16/2022

AWESOME COMPANY!!! They did a great job installing residential cameras around the exterior of my home! Done in 1 day and in/out quick and clean! ! I would highly recommend giving Tim Reid a call before checking with anyone else. I will be a repeat customer and will definitely refer Tim and his experienced team to all my friends and relatives! Thanks again Customized Security!!!

5.0 Rebecca W. Old Hickory, TN
11/3/2021

Couldn't have been better. Was there when they said they would be and did exactly what they said would do. Would highly recommend this company.

5.0 Jeffrey S. Nashville, TN
2/20/2021

Only one year contract

5.0 Robert T. Gallatin, TN
9/22/2020

Customized Security Solutions is a top notch - A+++ in every way. They deserve more than 5 stars a "10" in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time answering our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work was done. Tim and his team are so genuine. They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.

5.0 Robert T. Gallatin, TN
9/22/2020

Customized Security Solutions is a top notch - A+++ in every way. They deserve more than 5 stars a "10" in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time answering our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work was done. Tim and his team are so genuine. They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.

5.0 Octavia G. Franklin, TN
8/30/2020

Great customer service. Easy to work with and made the options clear and easy to follow.

5.0 Judy D. Castalian Springs, TN
4/1/2020

Great customer service. Very professional install and the tech, Eric, made sure I was comfortable with the system before he left. They did an awesome job start to finish. I would have no problem recommending this company to anyone needing a security system. They helped me decide exactly what I needed and then promptly provided it. What more could I ask for??

5.0 Alvin judy A. Portland, TN
9/21/2019

5.0 Lisa W. Nolensville, TN
8/3/2019

My wife and I recently purchased a new home in Hendersonville. It was providence that our salesperson Nichole showed up at the door after I was discussing ADT vs Comcast earlier that day for our security needs. Nichole was very professional and personable, and she thoroughly went over the advantages of an ADT system vs the competitors. (She also gave us some tips regarding the local area which turned out to be great!). Two days later, our installer Eric showed up, and the great service continued. He was respectful, courteous, and demonstrated great care while installing the system. Overall, I would so far rate this company "5 stars" and have nothing but compliments for both Nichole and Eric!

Response from Company:

We are so happy to serve you and glad you had such a great experience! Thanks for being our customer.

Photos

Customized Security Solutions
Security System
Security Cameras

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.