DAK Enterprises, Inc.

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very efficient

1/5/10 DON'T CALL THIS GUY HE IS GOING TO SCAM YOU. He was one hour late. I was quoted over the phone $45 visit and about $50 for a heating element for my dryer. After looking at the dryer he left to get the part and was gone for an hour. He also charged me additional $30 labor and the part was $92. He also cleaned my vent pipe for $30 after forgetting the tool and being gone another hour. He instead plugged the vent which I had to fix. Total bill was $197 after being quoted about $100

So far I have spent $45 with this guy for NOTHING! he came to my house and my range did not exhibit the problem it usually does, so he left after promising to find a light switch for the rangehood, and to return and install it. This was 9 days ago. He called and left a message 4 days ago, and when I called him back immediately, he said he was driving and could not talk, that he would call me back. 4 days later, still no call, no parts, and no service.

Would call again, very good price and trustworthy.

Good guy!

Prompt, courteous, reliable and knowledgeable.

It took a second visit

We are very happy with the quick and efficient service from DAK Enterprises. Price was just right too. We highly recommend this appliance service provider.

DAK called us and told us he would charge $45 for the first service call. He came out, fixed the washer, and charged us $89, almost double what he said on the phone. The washer broke down again the next day. We called him a second time to fix the washer. He told us he thought it was the water pump, so we agreed to pay him the cost of the water pump + $45 labor charge. He installed the water pump a few days later, but then tried to charge us $188 for a $71 water pump from Sears (easy to look up the price online). The washer is working now, but I would not choose this contractor again due to his high cost and other issues.

Dave was great. Figured out what was wrong with my washing machine immediately, ordered the part and made sure the repair was done before the holiday. Very nice guy too.

Kind, knows what hes talking about and to the point. Quick service. I would call this company again with all my problems.

Got a call within 5 minutes of posting here on SM. He was persistent in calling back a few times and so I decided to give him a try. David quickly found the problem with my machine and also was quick to come back the next day and install the new pump. I would have given him 5 stars, but the cost to fix this was almost 2/3rd the cost of a new washer on sale @ Home Depot. However I went with him as I was still saving some money and my machine is less than 4 years old.

The company set up a next day appointment. I asked for service on 3 appliances. When the employee showed up he only remebered one, I did not remind him of the other two. Service was average, unprofessional. Did not show up for second appointment to install part, I called after 2 hours to find out he was on another job. Installed the part. Dropped and left half of the screws on the floor, they were still there when he left. Did not clean up the mess he made. Did not have an invoice or receipt for the job, had use a dirty peice of paper to handwrite a receipt. I deal with professionals on a daily basis, will not reccomend.

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I called about a side by side refrigerator making a strange noise. The tech was ~an hour late in the evening for the initial appointment. He had an idea what it was and was to call back to let me know the cost as he may have been able to get a cheaper one installed. I didn't hear back the next day. So I called to ask the status. The part had come in, but they didn't know the cost. The tech was 2 hours late again that evening from the agreed upon time. The tech was very knowledgeable and I liked his workmanship. I would have given a 4 or 5 rating except for the lateness. I am still recommending this company because of the knowledge and skill.

The repair man found a problem I would have never seen if I tried to fix it myself. He had seen the problem on other Maytag washers. He caulked he leak area and the washer no longer leaks water.

Dave continued on the project until he found the problem and got our spa working again. His timing was very good.

Arrived on time and completed the job in a timely manner.

David out technician seemed very friendly and seem to know what he was doing. He arrived he proptly as scheduled and did required maintenance in a timely manor. If I had to make a suggestion, it would be to have more parts on hand insted of the repair requiring two visits. Like I said David was a very friendy hard working technician and I would suggest his services to others.

Dave worked hard at getting our dryer fixed. When he didn't get it fixed the first time, he came right back and took care of it.

Friendly repairman who arrived as scheduled and fixed problem at reasonable cost.

David was great. He is not the kind of "mercenary" repairmen I have usually encountered. I would hire him again if I need anything similar.

Showed up on time and dealt with the discontinued parts for the electric oven, and now taking extra time to fix the problem without changing the GE parts.....we will see how it turns out. But their willingness to work with the customer is excellent.