- Residential Work
- Commercial Work
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29 Years In Business
Company Details
- Veteran Owned
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Hours
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Service Details
Areas of Expertise
- Custom deck building
Cost Information
- Free Estimates
Reviews
Write a ReviewRalph abided by his detailed contract and always advised if additional services/costs were necessary before taking any action. His crew is exemplary; very skilled, professional, congenial (answered queries from residents), and responsible. They know decks and they are trouble shooters as they rectified multiple problems that other contractors had missed. Decks are their specialty for sure!
He does not respond in a timely manner to my communications, emails or phone messages. He has failed multiple inspections, he has requested more money for changes without completing the initial work that I paid him for. He started this job around July 8th 2021 and he never provided a date for an expected completion, I would like to know when my project will be completed.
Gene, This review is disheartening. We bent over backwards to do so many extra things to make you satisfied with your project. It was a huge project, and we did our best to accommodate your daily changes and to work around your physical interferences to the project while it was in progress. I apologize that we could not come to an agreement at the end, but it does not warrant this type of review. We wish you all the best in your future endeavors. Decks by Murray, LLC
They did an excellent job! Work was done quickly, neatly and for a fair price!
These guys really did a great job! I'm SO happy with my new kitchen! We got a quick estimate from them and their prices were reasonable. They're reliable (actually finished the job (2) days ahead of schedule) and Ralph and Rocky are professional, but friendly. The best part is the quality of their work!! We are really happy with it and will definitely be using them again in the future! Highly recommended!!
Communication is poor and he took a deposit without a written contract and has delayed start date multiple times.
We are sorry you feel this way. Decks by Murray does not accept any payments without a signed contract first as was the case with your contract and deposit. Unfortunately, the delay was mostly due to waiting for the demolition company you hired to knock down your garage before we can replace it with the shed. All the work in the contract was completed and approved by you. We hope you would reconsider your rating and review. Some of these comments are untrue and can damage the reputation of our company. We appreciate your business nonetheless...
Ralph was great. He communicated to me what can be done to repair and secure the project. Did a great job. Will use him again very soon. Thank you.
He's a good guy and independent.
They are punctual, diligent, and accommodating with changes.
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