DMS
About us
With our family-owned and operated business, we take great pride in dealing personally with all of our customers. With our low overhead, we can afford to provide a face-to-face experience that will se
Business highlights
25 years of experience
Services we offer
Carpet Repair & Stretching , Carpet Sales, Installation & Cleaning, Hardwood Repair
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8221 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 12% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 1-25 of 221 reviews
Dianne S.
Oct 2019
Descy was friendly and professional. Did job quickly and neatly.
Emily T.
Jul 2019
Descy was great! He was easy to schedule with. Came exactly when he said he would. Finished the job in under an hour and cleaned up behind himself. Looking forward to hiring him again.
Regina W.
May 2019
MaryFrances P.
May 2019
GREAT EXPERIENCE. I never give feedback, but Mr. Smith absolutely deserves this positive response. He called the day before to confirm the date and time. He showed up on time. He was extremely professional and knowledgeable. Did a great job in stretching my carpet and even told me to call if I had any concerns after he left. So far so good. He told me the cost in advance and although I thought it was a little more expensive than I had planned on, I agreed. However, that fact that he showed up, was professional, knowledgeable and did a great job, the cost made it worth it. I would recommend Mr. Smith to any homeowner needing to hire a responsible, professional, knowledgeable and hardworking individual. Thank you Mr. Smith from Douglasville, GA
John G.
Apr 2019
Neala T.
Mar 2019
Mr. Smith arrived when he said he would and was very professional
David C.
Feb 2019
Very good experience. We were kept informed on arrival time, if there was problem. Rep arrived and went right to work and stayed until the jo d was done.
Delilah W.
Jan 2019
Very professional and on time
Dennis G.
Nov 2018
Very knowledgeable and professional
Susan H.
Oct 2018
Very prompt and worked extremely hard to get our job completed!!
Diane H.
Oct 2018
Prompt service. Overall good customer service
Pablo G.
Sep 2018
Hans A.
Sep 2018
Workmanship was good.Price was higher than Quoted.
Response from DMS
"Did additional work in another area that was not talked about on the phone b4 we came out."
Jacqueline T.
Sep 2018
Descy Smith, he owner of DMS, does not have experience in hardwood flooring. He was suppose to complete the hardwood flooring in my home but instead dropped off a group of non-English speaking workers to my house and was nowhere to be found. The job was not completed satisfactory because DC does not have experience with hardwoods. I was consistently have to contact him to learn he was on other carpentry jobs performing work. My job was not completed after paying for 7 consecutive days in a hotel.
Detra H.
Aug 2018
Hired for a hard wood floor installation in 4 BRs, an office, and a hallway. There were noticeable gaps between the wood planks in the office. The other rooms appeared to be okay. Not sure if all of the flooring was installed on top of the materials that were recommended to be used on the floor under the hardwood.
Lawrence Y.
Mar 2018
The response to my inquiry was swift. The job was quickly scheduled and the appointment was kept. Job Well Done! Very Professional and great spirit.
Todd R.
Mar 2018
We had to replace 1/2 a room of padding and reattach the carpet due to a hot water tank bursting. Descy helped me find a pad that would match and picked it up for me, installed it and reattached the carpet. He did a wonderful job. Very pleasant and kept me informed of when he would be here. I would definitely use DMS Flooring again.
Gen B.
Feb 2018
He was professional.
Gen B.
Feb 2018
He was pleasant to work with, polite and he arrived on time. He explained the process before begining on the carpet and padding project.
Melissa J.
Feb 2018
Quality work.
Dena H.
Jan 2018
he was prompt and his response back to me. he also said that he would be there and he called if he was going to be late. He was courtesy to say would you like me to remove my shoes so i don't get anything home. and hes very hard working
John B.
Nov 2017
I was pleased, it was a small job but it was critical to getting the house listed. Showed up when he said he would, very professional and efficient.
Thomas K.
Nov 2017
Descy with DMS was excellent. He was extremely professional, knowledgeable, friendly, and great pricing. I will hire again.
Mary S.
Oct 2017
I rated DMS as a 5 because they were quick and efficient. One of our large rooms in the house or the family room was flooded by Irma. We were lucky to have tile but our walls were damaged. They did the work quickly and efficient. They are also very professional and clean up all the debris.
Elna S.
Oct 2017
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
DMS is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 9:00 AM - 4:00 PM
DMS accepts the following forms of payment: CreditCard
Yes, DMS offers free project estimates.
No, DMS does not offer eco-friendly accreditations.
No, DMS does not offer emergency services.
Yes, DMS offers warranties.