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DRS Restoration
Water Removal Recovery Service, Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Inspection Service,
About us
GRS Restoration is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. With over 30 years of cumulative experience, accurate knowledge of our trade combined with ability is what makes us true professionals. We guarantee fair pricing and work with customers to financially fit their needs. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. We also offer financing for your home project with fixed monthly payments!
Business highlights
Se habla espanol
8 years of experience
Memberships & Affiliations
IICRC
Services we offer
Mold Removal, Odor Removal, Rot Removal and Replacement, Reconstruction, New Construction, Remodeling, Retaining Walls, Foundation Repairs, Foundational Lifting, Water Damage Repair, Carpet Cleaning, Fire Damage, Structure Cleaning, Waterproofing, Encapsulation, Vapor Barrier
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.641 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 5% | ||
| 5% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 41 reviews
Anthony P.
Apr 2021
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
They do good work. honest and do what they say theyâ ll do.
Maxson S.
Mar 2021
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Great communications.
Thomas D.
Feb 2021
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
I have to change my review due to problems. He has not finished the job. After he received the final check for his work (Yep... bad idea) Contact from him has been minimal at best with promises to finish but has not yet. The last contact was nearly 4 weeks ago. Do not believe I will be using their services again. The owner failed to complete the job thus, he broke his own contract. DO NOT pay this man until the work is finished. He did a lousy job as the poly is falling down off the walls and there is water standing in the crawl space. His own contract states that he will change the filter and clean the dehumidifier and remove any water every 6 months. (For) an extra maintenance fee of course) I have not heard from or seen him since 02/11/2021. If you want someone you can trust to do the job......call anyone except him! I made a $7,000 (+) mistake........do not let it happen to you!
Response from DRS Restoration
"My deepest apologies for not getting back to you. I believe we have spoken on several occasions after work was completed and even came back multiple times to correct all issues that were asked about, including regraveling driveway, regrading driveway, and additional items. We do apologize for any inconvenience that may have been caused. We are very busy and cannot come out every time a separate issue arrises. We have corrected all items that were on punchout list, except one item of cutting back two to three drainage boards. We have had the intentions on returning to correct the one last item. But, we have been very busy on other tasks. The issue at hand does not void nor does it affect the drainage system that has been installed. We still have intentions on coming back to cut the 2-3 drainage boards that are above the grade level that has changed due to the rain and settling of the soil. If there are any other concerns please note them here or email me. Thank you and Godbless"
Madison C.
Nov 2020
The best customer service I have received in a long time. He was kind, prompt, always there to answer when I had questions and extremely professional!
Preston E.
May 2020
Lorenzo I.
Feb 2020
They hauled off a couch which had pillows and sheets piled on top. I should have bagged the sheets and pillows up, because I later saw them on the road and side of the road a few miles from my house. However, they were on time, friendly, and quick. I share part of the blame for littering the road, but I think they should have been more careful not to let the stuff blow out of their trailer. Stuff happens, I guess. I might use them again. Their price was fair.
Response from DRS Restoration
"My apologies for littering the road. But what I don?t understand is why we received such a poor review if you were so satisfied with everything else? How can we rectify the situation for you? Thankyou and Godbless"
Dorothy D.
Feb 2020
Professional, courteous service. Highly recommend. Steven and his employees are a blessing. I am grateful to God for placing them in my life.
Response from DRS Restoration
"Thank you, Dorothy. I am happy you were so happy with our work. Please let me know if there is anything else we can help you with in the future!"
Thomas G.
Jan 2020
I had sent a few pics, from my phone, of a brush pile and he gave me a more fair price than most for removal. Job was done within days while I was at work. Couldn't be more pleased.
Tim W.
Jan 2020
Steven really knows his business and I would highly recommend him to do any of the many jobs that he offers. Prompt, courteous and professional! He went above and beyond with my project and I will definitely use him again. Thank you Steven and god bless you!!!
Deborah B.
Jan 2020
Great job, timely, efficient, and clean.
Lindsay H.
Jan 2020
Jeanne G.
Jan 2020
Your representative was courteous, knowledgeable and outstanding. I was greatly helped and would be glad to recommend your company
Kedrick W.
Nov 2019
They were very professional , and accommodating The crew that worked on my home was so nice and polite every question I asked they answered it no problem I called them , they showed up and out I would recommend their services to anybody that needs anything done
Susanne H.
Nov 2019
This is a great, family run, Christian company who will go above & beyond to make sure you're satisfied!
Chad C.
Nov 2019
Wish i had knew of them in past. would have hired for more work.
Hayes C.
Nov 2019
The owner, Steven can lose his temper and be very disrespectful as well as not call you back or show up at the agreed upon time or day, and not even inform you of his change in schedule. I trust that the work was actually done, and done correctly, but when you are working with someone like this in a field you can not really see or know what is being done, who to say?
Shelly S.
Nov 2019
Steven and his crew are very professional, polite and get the job done correctly. I would recommend them to any family member or friend. They did a great job removing my drywall that had mold and cleaning my duct work.
David M.
Nov 2019
Did a good job.
Richard L.
Nov 2019
{No comments provided}
Kristy B.
Oct 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
They got the work down quickly and efficiently.
Anna J.
Sep 2019
Good communication. Worked with me to co-ordinate timing with other workers coming to my house. Did a good job cleaning a tongue and groove vaulted ceiling at a reasonable price. I recommend them.
Mordeis C.
Sep 2019
On professionalism, friendliness & customer Service and patience I'd give them a 10 out of five rating if I could
DAVID P.
Aug 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
DRS did a wonderful job putting in a vapor barrier under my house. They were quick, professional, and easy to work with. 5 stars all around.
Sandra R.
Aug 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
I would hire them again.
LaMonte V.
Jul 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Stephen is very customer focused. He ensures you satisfied with his work. He and his staff don t leave a mess. The job site was clean and he left left landscape in good repair. He worked around an issue that we had. We collected a lot of stuff in the basement. They cleared as much as they could. We had to figure out the rest. He patiently worked with us. I had a slight problem with his electrician but he was very professional and made sure it was taken care of. He handled this very professionally.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
DRS Restoration is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
DRS Restoration accepts the following forms of payment: CreditCard
Yes, DRS Restoration offers free project estimates.
No, DRS Restoration does not offer eco-friendly accreditations.
No, DRS Restoration does not offer emergency services.
Yes, DRS Restoration offers warranties.