DTour Enterprises, LLC

4.11 |43 Verified Ratings
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DTour Enterprises, LLC

4.11 | 43 Verified Ratings
Write a Review

413-747-3800

109 A Lyman Street
Holyoke, MA 01040
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Profile
DTour Enterprises, LLC


DTour Enterprises, LLC, DBA Mr. Rooter has been in the business for 11 years we are open 365 days year 24 hours a day. We are Veteran owned and an accredited BBB member. All of our employees are uniformed and background checked. Customer satisfaction is our number one priority. Please call us today for all your plumbing and drain cleaning needs!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Springfield
  • Chicopee
  • Northampton
  • Amherst
  • Longmeadow
  • Holyoke
  • West Springfield
  • East Longmeadow
  • West Hatfield
  • Westfield
  • South Hadley
  • Bondsville
  • Chesterfield
  • Cummington
  • Russell
  • Woronoco
  • Monson
  • Palmer
  • Hatfield
  • Brimfield
  • Chester
  • Feeding Hills
  • Wilbraham
  • Southampton
  • Easthampton
  • Wales
  • Belchertown
  • Worthington
  • Plainfield
  • Granville
  • Haydenville
  • Three Rivers
  • Blandford
  • Goshen
  • Becket
  • Granby
  • Holland
  • West Chesterfield
  • Southwick
  • Hampden
  • Hadley
  • Agawam
  • Middlefield
  • Florence
  • Thorndike
  • North Hatfield
  • Huntington
  • Indian Orchard
  • Williamsburg
  • Ludlow
  • North Amherst
  • Leeds
  • Ware
  • See All >

Services Offered

Plumbing
  • Clear Sewer Main
  • Clear Drain Clog or Blockage
  • Sump Pump Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Septic Tanks & Wells
  • Well Pump Repair

Website

mrrooter.com

Areas of Expertise

  • Drain Clog or Blockage - Clear residential and business
  • Water Heater - Install or Replace residential and business
  • Septic System - Install or Replace residential and business
  • Water Main - Install, Replace or Repair residential and business
  • Well Pump Install residential and buss and repairs on all above

Product Brands Used

  • American Standard
  • Bradford White
  • Delta
  • Jacuzzi
  • Kohler
  • Moen
  • Rheem
  • Sterling
  • TOTO
  • A.O.Smith
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2002
Memberships & Affiliations
  • BBB
State Licensing
Trade: Plumbing Firm
License #: 3525
Expiration: 05-01-2020
Trade: Master Plumber
License #: 12682
Expiration: 05-01-2020
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 01-01-2020
Type: Worker's Compensation
Amount: $1,000,000
Expiration: 01-01-2020
Awards
  • Reader's Raves 2015
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Westside Helping Hands

Sponsor of the South Hadley Police Association

How We Got Started

I chose to work in this industry because I like to help people. .

We started in this industry in 1986.

We describe our business as Well established

What achievement in life are you most proud of?

I am proud to have served my country in the United States Navy.

 

Photos
DTour Enterprises, LLC


My Work
1 Projects
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Ratings & Reviews
DTour Enterprises, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 43
  Page 1 of 5
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5.0   |  
Timely, explained options, and handled the issue quickly.
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0.5   |  03-10-2019
He came and got septic waste all over our basement floor and said there is nothing I can do left and we had to clean everything up. It was absolutely gross.
Response by DTour Enterprises, LLC: I'm sorry You did not have a good experience with our company. Please email me at davetrooter@XXXX and I will look further into this. Please include a copy of this review. I understand there was sewage on the floor before we got there. Please understand that we do not provide sewage clean up services. Dave Tourville Manager
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2.5   |  
Review by in Springfield, MA
Very good service but very expensive
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5.0   |  
Awesome job
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5.0   |  
Review by in South Hadley, MA
The excellent service came with a flat rate fee of $341. IMHO this is a steep price for the average family to pay for this type of service. I wish home advisor had alerted me to the pricing structure for this service. I might have chosen a less expensive option.
Was this review helpful?  
1.0   |  
they charge to much and are also a contractor for home depot were they get the supplies .
Response by DTour Enterprises, LLC: I'm sorry you feel the price was too high. We quote the job before we begin to make sure there are no surprises. I will look further into this to see what I can do for you. My email address in davetrooter@comcast.net. Please emaI me and attach this review. I want to make you a happy customer. Dave Tourville Manager
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5.0   |  
Review by in Springfield, MA
He was very polite did a good job. A little expensive but very good
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5.0   |  
Review by in Springfield, MA
They came out the same day I contacted Home Advisor. Cleared the drain and replaced the pipe. left no mess. the tech was polite and friendly. would hire them again!!
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4.5   |  
Review by in Chicopee, MA
nothing
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1.0   |  
Review by in Westfield, MA
TECH DID GOOD JOB. PRICE WAS WAY TOO HIGH.
Response by DTour Enterprises, LLC: I'm sorry you feel the price was high. Please email me at davetrooter@comcast.net and I will look into this further. I glad you appreciate our good service from our technician. And I thank you for your business.
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Showing 1-10 of 43
  Page 1 of 5

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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