Darrel's Plumbing, Inc.

My Mom had a APEC water filtration system installed in her kitchen about 1-1/2 to 2 years ago. She passed away last year. We noticed that the water filtration system started leaking and saw a "Darrel's Plumbing" sticker on the system for service. I called Darrel and let him know the situation on a Wednesday. Darrel called me back and told me he can get there that same Friday morning. Darrel arrived at approximately 9 am on Friday. He took the system apart and put it back together the same way it was. He told me that he could not "stand by it" and told me to get a whole new system, in which he can install. He started drawing up the invoice and I asked him what he was going to charge me (since he never told me what the rate was to begin with). He told me that a service call is automatically $200.00. His time spent was about 1 hour (9am-10am). So, we are now left with the same leaking water filtration system, and the feeling of being ripped off for $200.00.