DeWolfe's Affordable Plumbing

4.6 |217 Verified Ratings
Write a Review

DeWolfe's Affordable Plumbing

4.6 | 217 Verified Ratings
Write a Review

972-632-9935

PO Box 2031
Wylie, TX 75098
Share
Your use of our services is governed by our Terms & Conditions

Profile
DeWolfe's Affordable Plumbing


Servicing the Dallas & Collin County Areas, DeWolfe's Affordable Plumbing is a family owned & operated company. We strive to be your personal plumber that you call on whenever you may need our help. Full warranty offered. Please call us today to make an appointment for your free estimate.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Dallas
  • Irving
  • Garland
  • Plano
  • Richardson
  • Mesquite
  • Lewisville
  • Fate
  • Greenville
  • Carrollton
  • McKinney
  • Frisco
  • Rowlett
  • Coppell
  • Allen
  • Rockwall
  • Balch Springs
  • Wylie
  • Addison
  • Anna
  • The Colony
  • Sachse
  • Celeste
  • Terrell
  • Little Elm
  • Royse City
  • Celina
  • Farmersville
  • Princeton
  • Prosper
  • See All >

Services Offered

Plumbing
  • Tankless Water Heater Repair
  • Water Heater Repair
  • Drain Line Breakage Camera Locate
  • Water Main Install or Repair
  • Faucets, Fixtures and Pipe Repair
  • Gas Piping
  • Sewer Main Install or Replace
  • Clear Drain Clog or Blockage
  • Clear Sewer Main
  • Water Heater Install

Areas of Expertise

  • Leak Location Above and Bellow Foundations and Homes
  • Clogged And Broken Drain Lines
  • Water Heater Service Repair and Replacement Services
  • Faucet Repair and Replacement In and Out of Home
  • Gas Leak Locations and Repairs

Product Brands Used

  • American Standard
  • Bradford White
  • Briggs
  • Delta
  • Eljer
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • Newport Brass
  • Price Pfister
  • REHAU, Inc.
  • Rheem
  • Sterling
  • TOTO
  • Viega
  • Wolverine Brass, Inc.
  • Navien
  • See All >

Quick Facts

Business Hours
Monday:
8:00 AM to 8:00 PM
Tuesday:
8:00 AM to 8:00 PM
Wednesday:
8:00 AM to 8:00 PM
Thursday:
8:00 AM to 8:00 PM
Friday:
8:00 AM to 8:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 1 year warranty on labor
  • Credit Cards Accepted

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Better Business Bereau
State Licensing
Trade: Master Plumber
License #: 39597
Expiration: 11-30-2020
Green Certifications
  • Green Seal Certification - www.greenseal.org
Awards
  • Angies List Super Service Award 2014
  • Angies List Super Service Award 2015
  • Angies List Super Service Award 2016
  • Angies List Super Service Award 2017
  • Angies List Super Service Award 2018
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Recently we participated in Career Day at Wally Watkins Elementary in Wylie & will continue in the future..

How We Got Started

I chose to work in this industry because My mission is to help people!.

We started in this industry in 2007.

We describe our business as Family owned and operated

 

Photos
DeWolfe's Affordable Plumbing


My Work
1 Projects
Save 15% on all services Save 15%
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
DeWolfe's Affordable Plumbing

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 217
  Page 1 of 22
Sort by newest   Date ▼   Rating  
5.0   |  
GOOD EXPERIENCE THANK YOU
Response by DeWolfe's Affordable Plumbing: Thank you sooo very much for such a great review! It was a true pleasure to help!
Was this review helpful?  
5.0   |  
Review by in Plano, TX
They were knowledgeable, professional & friendly. I was very comfortable having them in my home. They resolved the problem very quickly & explained to me how & why the problem occurred.
Response by DeWolfe's Affordable Plumbing: Thank you so much for taking the time to leave us a great review!
Was this review helpful?  
0.5   |  04-10-2020
I hired Mike to replace 4 toilets at $1330. We talked twice so that there would not be any misunderstanding. He came to install the toilets and did not have them. Totally my fault. The contract did in fact state "customer supplied". What bothered me the most was Mike's attitude. He seemed incredulous that I would think he was going to supply the toilets and install them at that price. He practically laughed in my face. I simply asked him to leave. So, his plan was to install 4 toilets that I supplied and replace 3 lines at a cost of $330 per toilet. I hired the exact same job at $175 per toilet. My suggestion with him is to read the fine print and then hire someone else. And anything you read about his poor attitude toward the customer is most likely true.
Response by DeWolfe's Affordable Plumbing: I regret that you were dissatisfied with our service. The plumber was very clear in explaining onsite, and with the estimate provided which detailed exactly as you stated "customer supplied toilet". As well, the office staff went over the estimate for labor only and customer to supply toilets. Then, the customer scheduled to have the work done and upon the plumber's arrival, there were no toilets onsite and the customer was outraged at the cost. This was a surprise, considering how many times we went over the estimate with you to clarify. I am not sure how we could have been anymore clear or helpful, after multiple explanations and questions asked at booking whether toilets had been purchased. We are sorry you were unhappy, but this is why we always provide a free onsite estimate to outline cost and process for repair/replacement, with no obligation to have work done. We hope your project turned out how you hoped and we wish you a lovely day.
Was this review helpful?  
5.0   |  
You job will get done right the first time.
Response by DeWolfe's Affordable Plumbing: It was such a pleasure to help you get this job repaired correctly and the bigger issue solved as well in the long run! Thank you for the great review!
Was this review helpful?  
5.0   |  
Response by DeWolfe's Affordable Plumbing: Thank you!
Was this review helpful?  
5.0   |  
Quick response Very professional. Would use them again.
Response by DeWolfe's Affordable Plumbing: Thank you for taking the time to leave such a wonderful rating!
Was this review helpful?  
4.0   |  
They found the leak and fixed the leaky pipe. A little expensive.
Response by DeWolfe's Affordable Plumbing: Thank you for sharing your experience and leaving us a review.
Was this review helpful?  
4.0   |  
Review by in Wylie, TX
Response by DeWolfe's Affordable Plumbing: Thank you!
Was this review helpful?  
0.5   |  02-17-2020
Review by Diana S. in Richardson, TX
I am honestly flabbergasted. TLDR: Incompetent or lazy plumber where almost everything he said was contradicted by a second was more professional plumber. Also was incredibly rude the second time he came out and actually said (Hell no) when we requested something (not exaggerating the ls.) - Mike came out to fix a toilet blockage from our master toilet. He said we had no clean-outs and needed to spend $5,000 to install two-way clean-outs in our flower bed, so he could run his camera down to find the root cause of the issue. He could not get his camera equipment through the toilet because there were too many twists and turns in our pipe. He cleared the blockage and said it was outside our house around 25 feet (ca. 8 m) away. - We got blocked up again 2 weeks later. We found out we already had a two-way city clean out, so we asked him if he could run his camera through that one and showed him a diagram from the city. He launched into a long explanation of how that was not going to work, and the city clean-out goes 6 feet (1.83 m) underground and twists and turns - no plumber would run a camera through that way. He would not even open the cover to look. Then lectured us for 30 minutes and told us 6 times that we need to get a two-way clean-out installled on our flower bed - not the city one. He even walked us over to the flower bed to show us where it should be. Said there was likely a broken pipe under our driveway / near the tree in our front lawn because the first time he cleared it, it was 25 feet (ca. 8 m) away. Told us to call another plumber to get a second opinion but that they would say the same thing. - Called another plumber. They found the two-way clean-out in our flower bed within 2 minutes of poking around with a stick. The same one that Mike told us 6 times we needed to spend $5,000 to install. They also ran the camera down the city two-way clean out and were able to see that there was no issue under our driveway or under the tree. Turns out the broken pipe was right under our house, about 10-15 feet (4.57 m) away from the toilet blockage. - Other plumber said he has no idea how Mike from DeWolfes plumbing could have possibly said the blockage was 25 feet (ca. 8 m) out. Also has no idea how he could not find the flower bed clean-outs because there were just some leaves covering it. Also has no idea why he would not run the camera down the city clean out. If he had, that would have clearly shown the broken pipe was NOT under the driveway or the tree - that it was 10 feet (ca. 3 m) from the toilet under our house. - We could not shower or use our only other full bathroom because of the blockage. We were almost desperate enough to just have DeWolfes clear it again, just, so we could use our other restroom. Because of how incredibly condescending he was, we decided against it. If we had asked him to clear it, we would have paid another $270 for a bandaid solution and still not have known we already have clean-outs to address the root cause of the issue. - I explained all this to Jennifer from the front desk, and she promised the owner would call me back today to discuss what happened. I just got a call back from her saying the owner is too busy and would not call me. There would also be no way of getting us any kind of discount or refund. Instead, they tried to tell us maybe the clean-out was too far buried, or we have two breaks. Other plumber confirmed this was not the case because he knew immediately from looking at our house we had a clean-out in our flower bed, and he ran the whole line from our house to the city sewer and only saw one break. He was also baffled.
Response by DeWolfe's Affordable Plumbing: You were provided and paid for the service to unstop a clogged line from your toilet, the toilet was pulled prior to the plumbers arrival indicating your previous knowledge that a clean out in the flowerbed was not immediately accessible, you also confirmed to our office staff that our plumber showed you where a clean out should be and neither yourself or our plumber was able to view one. You indicated in a later conversation to our office staff that the clean out was in fact buried and not immediately accessible and were upset that our plumber did not perform the extra labor free of charge to locate that clean out. The plumber indicated his findings once the service of clearing the stoppage was performed to your satisfaction to which we have signature evidence, and offered an initial recommendation based on the limited labor he did perform while onsite but did not provide a dollar amount for that recommendation on his estimate. The plumbers recommendation to install a clean out where one was not visible to either yourself or our plumber was given only if the problem persisted. When you called our office for a return visit you were informed multiple times by our scheduler that there is no warranty on stoppages per company policy because we cannot guarantee what has been put down the line after completion of the service. You were informed of the plumbers recommendation and you opted to have a return visit performed agreeing over the phone that you would be required to pay a second fee to have the stoppage cleared again, the plumber only declined onsite to perform that service because you wanted him to do it for free. We feel it pertinent to mention your only desired resolution to this complaint is a refund for services that were actually performed to your satisfaction at the time and only arose when your issue recurred 3 weeks later which we unfortunately cannot warrant offering as the service was performed as originally agreed upon.
Was this review helpful?  
5.0   |  
Nice people to work with
Response by DeWolfe's Affordable Plumbing: It was a pleasure to assist, and thank you!
Was this review helpful?  
Showing 1-10 of 217
  Page 1 of 22

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.