WORD OF SERIOUS CAUTION REGARDING THIS CONTRACTOR: Home Pros website promises excellence and integrity bound by fairness, but our experience during a six-week period consistently contradicted that standard where we did not see excellence, but continual deception and failed re-dos. We had contracted with Delaware Home Pros to remodel two bathrooms. It estimated that the remodel would take about two weeks; but after six weeks, we were forced to replace Home Pros with another contractor. We replaced them only after several independent professionals in the industry strongly recommended that the remodel needed to be redone. When Home Pros was replaced, our new contractor was required to strip everything down and start from ground zero because of Home Pros shoddy workmanship that had already manifested itself through leaks from one shower to a ceiling below (the second ceiling that had been damaged by leaking water caused by Home Pros), as well as a failure to waterproof properly the other shower and a host of other deficiencies. The scope of the project also was enlarged to the refinishing of many of our hardwood floors because Home Pros had failed to use drop-clothes to protect them during much of the project (about one half of the time when no supervision was taking place). Overall, the lack of professionalism was staggering and cannot be adequately covered in such a short review here. But, to be concise as possible: right from the beginning of the project, we were dealt with poor workmanship which failed to meet the most basic industry standards, as well as dishonesty, when Home Pros workmen caused substantial damages to our home that were concealed from us. In addition, during the first two weeks of the project, despite pre-contract promises that a Project Manager would be on the project, none was provided. And, despite pre-contract promises about a tracking system for the projects that would provide full disclosure of the scheduling of the project, no tracking system was used. Finally, when we received a second so-called Project Manager, he threatened us with insults and declared that Home Pros would impose a substantial increase in its charges on us if we wanted the work re-done correctly. When we asked to meet with the owner on the issue, the Project Manager attempted to bully us, saying: The owner does not meet with clients. After the Project Manager left, one worker who was present during this confrontation apologized to me and said: I ve seen this movie several times before suggesting this was a common occurrence with Home Pros. After additional communication with the owner, the owner finally met with us. And, when we met with him, and reviewed the horrible first two weeks, he admitted that Home Pros had totally failed us: agreeing that Home Pros deception, poor workmanship and lack of professionalism was unacceptable. He then promised that things would change and asked for a second chance. However, the situation really did